The service from this group of people was terrific. We had trouble with nitrates in our well water…read moreand they stepped up. Dan Sipe is the local rep for Ramona. He was on time for the survey and testing. He knew exactly what we needed and he went out of his way to make sure we were happy and that the job was done right. We can not thank him enough. When you do not know how to fix things and someone comes in and helps you feel better right away, it is worth everything. Thank you all again for wonderful customer service and for being such nice people.

The quality of the water is good and the phone personnel are great. The problem is the delivery…read moreis never on time. Our latest delivery was rescheduled 4 times and we ran out of water. I made a huge mistake trusting them to deliver my water.

the water feels amazing on my skin! And that alkaline thing tastes pretty good too! We got some…read morefree package of bath/laundry soap after the softener was installed, haven't had the chance to use it yet but looking forward to it. Thank you Julie for all your help! P.S. I think our business is complete at this point, so we'll reach out to you guys over at Ecowater if we have any questions or anything. Thank you!

I had a great experience with EcoWater SoCal regarding a price match request. I had placed an order…read morejust days before a 20% promotion started. While I didn't get a response via email initially, I called their office and spoke with the Customer Support Manager, Marissa Michel. Marissa was professional, understanding, and resolved the issue immediately by processing a refund for the price difference back to my card. It's rare to find such honest and responsive customer service these days. If you have any issues, I highly recommend calling and asking for Marissa--she truly cares about customer satisfaction. Highly recommended!

I do not recommend. We had a technician come out to quote, and it immediately felt like a scam and…read moreinsincere. The technician seemed like an MLM salesperson, and I felt uneasy. He was unprofessional, just putting his bag wherever he wanted, no shoe covers, using uncomfortable sales tactics like a snake oil salesman. This company also goes by Rainsoft, and the technician even said they changed office locations, causing many old customers to be unable to get new filters. I would avoid this company completely.

This company's customer service is absolutely appalling and the blonde haired lady Erica…read moredemonstrated a blatant disregard for customer concerns. When I walked into the location off carroll centre rd she was taking selfies of herself and looked at me as if I was interrupting her social media event. When I addressed my concerns about my filtration system she immediately became irate and defensive. She clearly had no knowledge of the issues and instead of trying to listen and seek to understand she became rude and judgmental. I was ultimately left frustrated and the issue with my filtration system is completely unresolved. High Quality Water please hire high quality workers who care about there customers and are educated on your products and so focused on their makeup!

Kyle is great and really knows all about water systems. He came out, evaluated our systems, tested…read morethe water, let us know it would last about 2 more years and gave us recommendations for future units as well as a budgetary cost. CONCLUSION: I Highly Recommend this company!

I got their unit installed about 6 years ago. Worked fine. There was a glitch recently. The system…read morewas not softening the water. I had to go thru Hague Water Chula Vista. They over charged me. Technician visit is 159$ The component which they replaced was about 200$ to 250$ per ChatGPT. I actually wanted to install some more units from these folks. The guy in charge was ruthless. In all, he charged me close to 600$. I will not do business with these guys anymore. I feel ripped off

We were replacing an older water treatment system that had finally gone to that great water…read moretreatment plant in the sky. Enter Marco and David, the dynamic duo. I came into this installation with a pretty detailed list of things I wanted addressed based on our experience with the old system. I also came armed with approximately 847 questions. Marco and David handled all of it with patience, professionalism, and the kind of confidence that makes it obvious they know their trade extremely well. We talked through the placement of the Titan 2000 and Executive 12, the brine tank, the flex connections, and especially the routing of the drain line. I was particular about where things went and how everything was laid out in the garage. Instead of simply doing whatever was easiest, they listened to what mattered to me, explained the options, and made sure the finished installation worked for our space and our needs. What impressed me just as much were all the details I didn't ask for. The power cords were neatly routed and secured to the wall with cable clips, excess cord was bundled cleanly, the plumbing was tidy, and everything looked intentional and finished. You can tell when installers are simply trying to get to the next job, and you can tell when people actually take pride in what they leave behind. Marco and David clearly fall into the second category. Once everything was installed, they didn't just pack up and disappear. They took the time to walk me through both systems, explain the regeneration cycles, what to expect over the next couple of days, and even things I hadn't thought to ask about, such as what happens after a power outage and what I might need to check or reset. By the time they left, I actually understood the equipment that had just been installed in my house. They were professional, experienced, patient, friendly, and left behind an exceptionally clean installation. And perhaps most importantly, neither of them judged me when I paid them with my Star Wars themed check. To be fair, I never did establish whether either of them was secretly a Trekkie, so I suppose they may simply have been exercising extraordinary professional restraint. Either way, no intergalactic incident occurred, which I consider another mark of excellent customer service. Seriously, Marco and David represented Sunshine incredibly well. When you're spending this kind of money on equipment for your home, you want the installation to look and feel like it was done by people who genuinely care about the finished product. That is exactly what we got. Outstanding work from start to finish.

10/10 recommend. I have a water side tee system and reverse osmosis water filter that are…read moremaintained beautifully. The staff is super friendly. They have affordable prices and my water is perfect. I had a small issue with the RO connection under the sink recently and I called Sunshine for help. They answered quickly and the staff was super helpful. They even offered same-day service! Marco came by and provided fast and excellent service. Everyone was so friendly. I highly recommend their services!

It was time to replace my Life Source whole house filter, and I did extensive research regarding…read morealternatives. I had settled upon a filter produced on the East coast. I ordered it and it was en route. In the meantime, a local plumber made me aware of the Deepwave whole house water filter produced by KIS Water Inc., a company here in Carlsbad. I drove over and met the owner, Kyle Kuypers. Kyle designed the system. He impressed me as a knowledgeable, articulate, and a man of integrity. I was so impressed by what Kyle showed me that I cancelled the order from the East coast. It had already been shipped, but I thought the Deepwave system was so superior in design to other filters I had researched that I bore the cost ($500.00) of shipping the other unit back. The unit I had returned required flushing, which completely drains and refills the filter cylinder, every three days. Failure to do so would render void the warranty. Every other unit I looked at required flushing, or "backwashing" at least once a week. That's a lot of wasted water. The Deepwave system is, in my opinion, superior to the other systems I looked at because it does not require periodic backwashing. The purpose of the backwashing in whole house water filters is to keep the filter media in suspension. The water enters the filter, flows down through the media, then up through a tube in the center and into your home. So over time, gravity and the downward flow of the water compacts the media and creates channels through it. Backwashing is designed to keep the media in suspension or as one vendor put it, to "fluff" the media. The Deepwave is designed such that the water entering the filter flows down via a tube in the center, then up through the filter media and into the home. This means that the media is constantly kept in suspension because it's not working against gravity. Any whole house filter that requires backwashing also requires electricity to run a timer. Every filter I looked at required this. The Deepwave, because it does not require periodic flushing, does not need a timer and therefore does not need to be plugged into an outlet. Also, through use of magnetic straps on the inlet and outlet pipes, calcium hardness crystals are kept in a suspended solid form. This softens and reduces the usual scale mineral deposits you typically see on your plumbing fixtures. Kyle put me in touch with Art Carlin, a contractor who is the owner of Absolute Water in Escondido, for the installation. Art was able to come up with an elegant and creative installation in a very tight space (see photo). The whole house filter is the silver cylinder on the left. If you're in the market for a whole house water filter, you've no doubt come across all sorts of companies, all claiming to be the best, and "top ten" type rankings that are often more confusing and contradictory than helpful. Often there is a list of what the filter purportedly does, but the backup testing protocols and data are not supplied. Kyle documented all the Deepwave performance claims. I have complete confidence in the company and in the system they sell. I highly recommend it.

I love this company! Kyle, the owner, has been in the water filtration business for over 20 years…read more As a licensed Plumbing Contractor and owner of Agape Waters Plumbing in San Marcos, I have been purchasing and installing his Whole House Water Filtration Systems for the last 5 years. And every single one of my customers loves the huge improvement in the taste and condition of their water! Plus, as a part time Missionary in Baja Mexico, I have installed several of his Reverse Osmosis Systems and some of his other custom water filtration equipment and the results have been incredible! Thank you KIS Water for helping me offer my U.S. customers and my Missionary friends in Baja Mexico great water filtration solutions at reasonable and affordable prices! If it wasn't for Kyle at KIS Water, I wouldn't have the awesome Water Treatment Ministry that I have down in Baja Mexico.

This is my second purchase of the whole house filtration system.There is no better local company,or…read moreproduct. Y know they are goiung t be around,if y have any problems. They do free water testing once ayr, or whenever y having a problem. Having completely clean and good tasting water out of every tap,very important t me.I have a history of gut problems,but feel completely safe using t wash all my veggies, using in my waterpik, Laundry and Body gets extra clean, w no residue, or built up scale. I would recommend t anyone. Am a Holistic Health Practioner.

One Water Systems was very responsive, they have a great product, and a competitive price. We're…read morevery happy with their whole home water filtration system. We liked them because they are a product company not a plumber who wants to sell you an installation and because the product is high quality with a longer warranty (15 years) than similar products we evaluated. Also, the product includes annual check ups and was 100% white glove on the install and maintenance.

Everything went well Very happy with Mathew excellent…read moreservice and patience Thank you

We found Matt when he was the top ranked plumber on the Navien website. You can't do better than…read morethe top recommendation from the top manufacturer of tankless hot water heaters! I had already talked to a few other plumbers who also had experience with these systems, but Matt's knowledge, responsiveness and fair pricing made him our clear top choice. We had been without hot water for two days while we tried to fix our old hot water heater, so we could not have been happier that Matt was willing to do what it took to reorder his schedule and install this new Navien tankless system for us the same day. Not only was he responsive, efficient and well priced, he also turned out to be a super nice guy. We give Williamson our highest recommendation--you won't be disappointed!