I love shopping at HEB, good prices, great selections, cashiers and sackers, always friendly and do a good job. Although, I do have one gripe and that would be the cheap plastic bags. Every week, most of them are torn, I reuse these bags for a lot of things, so having holes or tears in them make them useless. I just wish they would make a thicker bag, everything else is good! read more

Two times their shopping carts locked up on me which injured my shin both times. Their was a lot of pain and I can't forget that. I now shop at stores that don't have those locking devices. read more

The store is size-able and the only location in Waco that seems to consistently stock White Mountain Probiotic Bulgarian Yogurt, it's a minimally processed yogurt option. Other than the yogurt, it's a large store with bulk grains, nuts, and snacks, a large floral footprint, an okay produce area, and has a mix of food, housewares and memorabilia. The store is also heavily dotted with physical coupon offers, which for me was a strange alternative from the all cyber coupons / offers I am used to back in my home State. If shopping here still register via their website for discounts. Overall it's a large store, that is clean, busy, with some decent pricing, and polite staff. Oh and sells Gasoline. read more

H-E-B plus! - White Mountain Bulgarian Style Yogurt 32z $5.12 Probiotic Organic minimally processed - Drugstores Near Me - Waco, Texas

HEB Grocery Store. Holy Moly the place is Wicked Huge with everything you need and employees who are helpful and friendly. The products are better and prices are so much cheaper than in Massachusetts. We need HEB in Massachusetts, for sure!!! read more

Get your pickup figured out. Showed up to pickup and was told to cancel and go inside, unreal.

I will never return to this curbside Heb ever again. Very unprofessional & on ( their time ). We had a grocery order for 8:30, arrived at 8:38. Didn't get our groceries until 9:16. My husband actually had to walk into the curbside to tell them ( we have seen yall put groceries in about 5 other cars who arrived after us ) the guys working I don't know their names but I do know the other his name was mason, and they did not seem to care about the timing of things whatsoever. Oh and to help the groceries were thrown in our vehicle practically. NEVER AGAIN & DO NOT RECOMMEND. read more

H-E-B plus! - How the worker threw our groceries into our vehicle. Very disappointed. Again I will never return. - Drugstores Near Me - Waco, Texas

Worst H-E-B I've been too and this franchise has a gold standard when it comes to customer service. I called back for a gas refund and the first lady I spoke to had no manners (800) 432-3113. I was explaining the situation to her and she abruptly said, "I don't care how you paid." Rude young lady. Additionally, why are y'all making it so hard for me to get a refund when I have the receipt documenting how much I paid? Unbelievable service. read more

Fabulous grocery store, with so many options to choose from. We loved the selections, you had, in each department.

Loved it! Clean. Great prices. Would love to see this store in Oregon. Gas was also a nice addition read more

Two years ago I bought a frozen crab from the seafood bar. On the drive home the crab dethawed and pinched my 4 year old son's nose until he bled. I called the H-E-B to inform them of what happened and hopefully prevent this from happening in the future but the employee I spoke to refused to listen to me and called my 4 year old son a "pussy". The fact that this heb's quality control is so low that they have produce playing opossum just to resurrect themselves and ambush their new owners like some jihadist suicide bomber AND the fact that the leadership of this store is UNABLE to take constructive criticism to protect their customers in the future BLOWS MY MIND. read more

I've been using HEB CURBSIDE for a while now, and their Curbside Order Pick Up service is incredibly convenient. The website is user-friendly, and my orders are always ready on time. The quality of the groceries is generally high, and the staff are friendly and efficient. I have even ran into an instance where I had to stay at work a little longer than expected and they were able to accommodate me. If there's one thing to improve, it would be the notification system, as updates on out of stock items often arrive while driving to the store to pick up. I don't really know how you would fix this issue as it is overall not that big of a deal. Although I have noticed if you do a morning pickup versus a 530 pick up out of stock items are more likely to be in stock! :) I have received a couple of free items i.e. samples. This is a nice gesture since I rarely ever go in the actual store and that is such a fun surprise when going inside. Overall, it's a great option for hassle-free grocery shopping!! read more

HEB Awesome grocery market with everything from food, drinks, clothing and a huge section of Baylor souvenirs. Bakery, cooking connection, fresh made tortillas, butcher, beer and wine. Get the HEB card to try to save what you can. When we are in Waco to move our daughter in or out of Baylor, we must come to HEB multiple times per visit. read more

H-E-B plus! - Drugstores Near Me - Waco, Texas

HEB is another business that has grown so big, they no longer care about providing good customer service. I have moved my pharmacy business from them and if I had another option, I would move my grocery business. They have good products and good prices but I guess good service would be having it all. read more

I love hebi get all my groceries from here, the meat and produce are top tier but man when are yall gonna start taking tap to pay?!?

Service was good food was not. The people here are nice and all but the food was very un fresh and tasted like it's been out for weeks. Employees are very nice though. Very nice read more

This grocery store is top tier they have lots of things and it's extremely convenient

It's HEB, Texas grocer that does more than we know for Texans, I choose to go to my HEB over that other store, even if it costs me a little more on some items, I actually prefer the HEB brand items, especially the bread and chips. read more

Being from California I came here to purchase food since I was staying at an air bnb. I fell in love with this place as I found it to be very practical on needing all your stuff at one place! It's a one shop stop which is so convenient! The place was well stocked & organized with everything you need! Purchased a pre-cut watermelon & the watermelon was very sweet! I couldn't believe how inexpensive things were & how good the pre-made donut holes were! I loved this place so much that I nearly came on a daily basis lol. read more

Never again buy groceries from this H-E-B....My delivery was not good. I had to give them one star because of good customer services. But delivery...no look at all my items that I was suppose to eat this Morning for my breakfast. read more

H-E-B plus! - Mangoes, grapes and half spoiled red pepper...What happenings to you guys,you guys where good at sometimes. - Drugstores Near Me - Waco, Texas

This place has fish and shrimp. They have pans and skillets to cook them in. they also have preparations for salads, and selections of chips and breads. Why, you can even buy seeds to grow garden vegetables and fresh flowers from!! Wine and beer are here too. All the registers were open and the pharmacist was on duty. I saw a freaky woman in the parking lot, but she wasn't a threat, only wired. I wasn't impressed with ingress and egress and access to the freeway but it didn't dampen their business. read more

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H‑E‑B is a treasure. I love this one in Waco; I feel like it has everything I could possibly want and more. There is no limit to the amount of H‑E‑B brand products, and they're all very good. I love that the Hill County Fair brand offers a cheaper generic alternative, but there are also H‑E‑B alternatives, and even more "upscale" H‑E‑B products. I love the select ingredient notations. Obviously they also have non-HEB brand products, but I point this out because there's much more selection than at competing grocery stores. There's a huge selection of anything you could ever need. There's also a wide variety of H‑E‑B Meal Simple oven ready meals and microwave meals, along with salads and soups, etc., plus a sushi bar with many options, and a whole fish market! There's a section for clothing and a section for flowers and a section for cookware and tupperware, and a bakery and a deli and a pharmacy. Like it has everything!!!! I'm the type of person who likes to get in and out of the grocery store, and I love the H‑E‑B app for this. You can add things to your list and it will tell you the specific aisle or part of the store you need to be in, which has made my shopping so much faster and easier. The app also has a really nice interface and allows you to do curbside or delivery orders, along with adding things to your list. I highly recommend it. I only thought to write this review because I just remembered that one time they brought out my curbside order, and then the guy bringing it out realized they forgot something I ordered, so he ran inside and then ran back out with it. I appreciated the speed and helpfulness of this. H‑E‑B employees are truly wonderful and the company treats them very well! I highly recommend this store. read more

This is my first time in H-E-B and my head almost exploded. They have any and everything you need and are very clean and organized.

Wow! I was staying in Waco a few days and this place was amazing. The fresh deli area was cool.

I just want to say that I am a big loyal HEB customer. But when I have these types of encounters with employees, it upsets me deeply. I stopped to pick up flowers on my way from Weimar to Dallas. The employee on the clock was Christine, she never took the time to acknowledge us. She was rude and bothered by us being there. She was not courteous at ALL. She charged me a 40% arrangement fee just to get flowers that I had already picked out, put in brown wrapping paper. No assembly what so ever. This type of customer service should not be acceptable and these employees need to held accountable, even up to grounds of termination. This gives HEB a bad reputation. read more

I wish we had a H-E-B in Dallas/Garland Area.. This H-E-B is not far from the other one down the highway! They could compete with Walmart in Dallas... I love Central Market... but I would love to have a H-E-B Plus! I got to go to the Flaming Bird today! I couldn't get too close though... i didnt have a bucket of water with me. I love the bakery and the selection of items at this store, it's super clean and it's practically a Walmart it has everything. Have you ever noticed in a Walmart how all (EVERY SINGLE ITEM) the food items are facing logo out and look nice in neat in (EVERY) Aisle? NEITHER Have I.... BUT H-E-B PLUS Does it! Nice and neat on every aisle, able to read everything. They have high standards to keeping everything clean & neat including the bathrooms clean... Electronics area is kinda neat to stop by every once in a while, that it may not be high end names of TVs and speakers... it does have great prices and the item does have pretty good quality to itself.. ( A Portable Speaker I bought for $24.99) So.... H-E-B Plus, Please consider of opening stores other then central market in Dallas! read more

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They allow their cashiers to scream at the customers I didn't know that's how they run their store Latuna G screamed at my husband and the store did not care when I gave them a call I guess this is how they let their employees talk to customers that's very sad and disrespectful shame on you H‑E‑B read more

Short and Sweet!!...After All it is HEB!!....Just stopped in for a quick pit stop to grab a snack...checked out the basic depts...everything looks fresh and ready for business (we stopped around 730am)...Really like the Ciao Italia Display by produce!! read more

H-E-B plus! - Drugstores Near Me - Waco, Texas

This is specifically a review for curbside, though I definitely consider this my HEB. Curbside service is always spot-on; my order usually comes out within five minutes of pulling up, even if I am early, and they are always clear about subs. Today was the first time I was missing anything from my order, and my bread had been smushed. I called about the missing items and they weren't able to locate a bag, but offered to deliver them free of charge and replace the bread. They were here within the hour and called before the left to make sure there was nothing else I needed. Excellent store all around! read more

Customer Service defined: We were driving through on our way north & stopped to eat @ their Chicken Deli - good, very good. Main Point: I was waiting just outside to leave & slender young Hispanic Dude Fernando was pushing/straining/steering about 15 shopping carts up from the parking lot, Wed, 2 May, about 2:15pm. He stops, mid-push, & asks elderly lady if he can assist her....then resumes pushing/straining/steering. That is a heavy load...& he stopped to offer assistance...Customer Service defined. read more

I agree with the review about the pharmacy - definitely one of the slowest lines I have ever been in and I'm the kind of person who's willing to wait in unreasonable Black Friday lines. The checkout lines for the stores can get a bit long too. There's not really a right time to go grocery shopping because it gets really crowded after work hours, on weekends, and during all the times you think are off times but everything thinks are off times too. At least H-E-B has everything I need though, so I can make infrequent trips to the store. read more

As a local, I like my HEB but hate how downhill The Flaming Bird has gotten, I ask my brother to pick me up a plate around 1pm and come to tell him they are out of mash potatos? With 7-9 more hours before closing. I tell you if it isn't the pharmacy it's the flaming bird. I remember when it first opened the chicken was red, meaning it was seasoned well with spices and flavor, look at it now and not a ounce of seasoning and bland taste; I got to eat it with the jalapenos for taste. If others don't have a problem with taste then continue to eat, I'm done giving this place chances expect for the mash potatoes which I'll buy on its own. Peace! read more

We were in the area and needed to pick up a few things and I don't know if it is because it's Sunday afternoon or if it's always like that but that was a crowded cluster fuck of a store. People were rude and just standing there in the way of people. Not even in the store for 3 mins and I was already having a panic attack. I'd rather go to Woodway or Belton HEB. end rant. read more

Fun little grocery store located in the heart of Waco, Texas. Decided to stop on in and check out how the locals shop. They had a wide assortment of items and were hoping on a early Wednesday evening. I would say it is a step under Safeway's and Raleys, but they carry all items. read more

I'm disappointed H-E-B didn't keep a store next to Baylor, within walking distance--so minus one star for that. Not everyone there has a car. The "Ghetto H-E-B" was a Godsend to those of us who were from too far away to bring our own car, dang it--or who had an unreliable college student hooptie that kept breaking down once we finally got one there, heh. I'm still disappointed I couldn't have entered my old Altima in a LeMons race until it failed entirely, at which point, I could have set it on fire and laughed like a maniac for getting sweet, sweet mechanical revenge on that thing. But I digress. There's a need for services and stores within walking distance of Baylor that's now going unfilled now that H-E-B moved its "Baylor" location across I-35 entirely. That being said, this replacement for Ye Olde Sketchball Grocery Store puts the old "Taj Ma-H-E-B" (the nicknames are still a thing, right?) to shame. Holy moly, this is a nice store. It's crowded and busy--yes. I hit the last-minute Thanksgiving rush, so no surprise there. I was heading to an even smaller town, and I knew I needed deodorant before everything there closed up for the holiday. I not only walked out with my deodorant (three cheers for smelling acceptable!), but also a small hoard of lip balms I can't find anywhere in Austin anymore. I got hooked on the Alba balms when I picked a tube up at Whole Foods' big, ridiculous flagship store downtown, but haven't been able to find the passion fruit flavor anywhere since. Not there. Not at the other Whole Foods locations. Not even at the Central Market or other stores with Alba stuff. There it was at Waco's newest H-E-B: all three flavors of the holy grail of lip balms--wonderfully smooth, with just enough fruit flavor to be good without tasting synthetic (as Lip Smackers sometimes do) or overpowering (as many, many über-girly lip balms can be). Great success. I still don't like the location -- and I think the move across the freeway was a mistake -- but dadgummit, this is a fantastic store. read more

Brand new store. Everything is nice and neat. The people are fantastic, as I usually expect from HEB. Pro: Layout is as expected... Groceries to the right, pharmacy to the left... Frozen food in the middle. I was especially impressed with the bathrooms. These are not your everyday grocery store bathrooms with 2 toilets and white tile everywhere. Nice tan tile on the walls, with accent tiles, roomy stalls with door handles and deadbolts (so there is no gap between the door and the wall). Con: Nothing really stands out... read more

I can't wait to go back. Apparently, yesterday was the day the Bears awoke from hibernation because this place was packed. Bumper cart central. This isn't H-E-Bs fault; they should take pride that they were this packed. We just moved here and I'm so excited to have H-E-B back in my life! Great prices, great coupons, too much stuff to look at!!!!! Plus, everyone that worked there was so nice and helpful. From a stocker, to the deli, to the cashier - it was truly a great, but hectic, experience. I'll be going back mornings during the week for now on --- so I can look at everything . read more

I just stopped for gas at the pump $2.49/gallon for unleaded gasoline. It was uneventful, in a good way, since I don't remember any negative experience. I didn't go inside the store, but I'm sure it's nice. read more

I stopped here on my way to Dallas I would have to say H.E.B sooo good always have great food. H.E.B is my go to place to get my groceries. They always have coupons and fresh fruits and vegetables. Also their strawberry cheesecake is so delicious. You need to try it you won't be disappointed. I just wish there was an H.E.B more close to me THEY NEED TO OPEN ONE NORTH DALLAS AREA !!!! read more

Nele (at the deli) was extremely welcoming and helpful! She had several good recommendations to make our meal time even more enjoyable. She took the time to let us sample several and we came away with a great selection. Thank you!! read more

While visiting my sister in Waco, I needed to unload the cargo, take the Browns to the Super Bowl, whatever. Unfortunately for me, she has this crazy policy of no one else is allowed to use her lavatories to take a dump besides herself. In my panic, I hopped in my car and drove down Valley Mills looking for a nice clean restroom to spend some time in. Fortunately for me, HEB was here to save the day. The restrooms are awesome. Sparkly clean and quite open with enough space to dance. I also bought donuts here after I took care of business because I thought it would be weird driving to HEB just to use the restroom. They were average. The donut holes could use a little work. read more