So, I have run out of patience with their curbside service. I returned home just to find out that 25% of my groceries never made it to my car after being told I was given all the items I paid for. Yes, we have called the HEB service that handles this issue but I have to wonder what aare they doing to minimize the mistake of not ensuring all my items actually make it to my car? read more

CURSIDE SUCKS!! They're extremely slow and incompetent!! I have waited anywhere from 45 mins to over an hour and a half to pick up my orders from this location only to find out when I get home that some pf my items were missing only because I later found out that they were sending someone else put with the rest of the items which they failed to communicate! This has happened 3 times already! Why do I have to wait 45 minutes to an hour for a partial order then wait another 30 minutes for the last couple of items to come out???! Curbside managers Bo and Daniel don't have a clue of what they're doing. read more

You know that feeling after watching a marathon of Top Chef Kids, and you think to yourself.. "I could definitely do that!", or "If an 8-year-old can cook risotto, I sure can" So then, your inner Top Chef awakens, and you want to cook something out of the ordinary and crazy. That way, you can upload a picture to your Instagram and be like #ICookLikeABoss But, the reality is that you are not a chef, and you don't have time to be experimenting with your food That's were HEB comes to your RESCUE! They have a HUGE selection of Italian - pesto, alfredo, tomato - sauces, which some of them come from Italy...Bellisimo!!! Already cleaned and chopped vegetables for fajitas, bbq, teriyaki or salads. If you love hot spicy salsas for your Mexican food cravings, or just to have with chips...they got you covered. But my favorite is the spicy salsa they make at store -you can find it by the vegetable section -. It's so good you can taste the fresh products they use, and it looks homemade. But if you are more of a meat lover, and you really don't know how to prepare a good steak. They have ready to cooked and seasoned beef, barbacoa and chicken fajitas. The also come with instructions on the tag - temperature, quantity, and everything you need to know before cooking it. But my FAVORITE product from HEB, are their jalapeños, filled with cream cheese and wrapped in bacon! OOOOHH YEEESS If you have ever tried to cook these bad boys, you know the feeling of hot pepper hands. Well say ADIOS to the burning sensation, and HELLO to your dream come true! read more

I shop at H-E-B very frequently!! They have a wide selection of produce, meat, and bakery items. H-E-B is a big part of what it means to be a proud Texan. read more

This place has everything and the sales are decent when they combo locos I primarily pick those to shop. As this is the nearest to my home I frequently go as much as possible. I love how they treat me here and I'm always satisfied with their quality. read more

This is MY neighborhood HEB and I love it! The selection is incredible! I love their produce, Deli and beer and wine selections! They are just AMAZING! They also make and sell Flaming birds which I love, along with made to order sandwiches and salads and pizzas in their dining area. Parking can be tricky, it's a huge lot and their are two entrances on either side of the building. They also have a really nice nursery department with outdoor furniture and other outdoor chatchkis. They do a fairly good job of managing the lines here, but sometimes at peak times there is a bit of a wait (Saturday or Sunday) Also be careful if you have to come on Monday, I came recently on Labor Day and the stock on the shelves was just obliterated! As always HEB makes sure they have plenty of their name brands available in prime locations instead of your favorite brands that run out quickly. Oh well, I know HEB wants their piece of the pie TEXAS size! Come during the day during the week for the best shopping experience! read more

Flaming Bird By H-E-B - Amazing wine and craft beer selection - Grocery Near Me - San Antonio, Texas

I love this HEB! I drive way out of my way just to come here. From sir healthy living section, to the bakery, to the produce, everything is just a step above the rest and the selections are fantastic. Today I couldn't get over how beautiful the cakes were they had in display! Bagels, muffins, biscotti, breads... Yum yum yum. I love the healthy living section and always fill up on organic rolled oats, couscous, quinoa, walnuts, flax seeds, and red lentils here. I love the options. The only place better than here is Central Market. Parking is always packed, but hey, the exercise is good. Their Stackers sandwiches are delicious and their water vending machine is only $1.25 for a 5 gallon jug. So the money I save on refilling our water jugs offsets what I spend in the gas driving here, riiight? Even if it doesn't, I always have a pleasant and rewarding experience here and in my book that means a lot. read more

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Some parts of it are set up/designed like the new HEB on Babcock and Huebner (with the black upright freezers and the produce/bakery/deli area). It's okay, but I prefer the electronic and Texas Backyard specialty areas at the HEBP on Potranco. Those particular areas are larger and offer more - especially Texas Backyard. This weekend, SAPD was on hand to direct some of the traffic and all lines were open with all lines filled to the brim. It was expected. There were also a few deals going on as well like whole chicken for 49 cents a pound and pork chops for $1.49(?) a pound. read more

Mega grocery store Vast selection of just about everything Excellent fresh fruits and veggies This store (Bandera and 1604) tends to cater to the masses. This means they tend to carry the items that more people will purchase instead of specialty items like they carry in their central market location I would be happy if they would put a central market closer for when we wanted the specialty items All in all this is a great store. Also, one of the first to have the drive-through shopping pick up service which is very handy and highly recommended read more

H E B had lost the service and caring that Mr. Butt worked so hard for. There today, four things I could not get. Told the checker and bagger. They said they get a truck every night. I ask how was that suppose to make me feel better. That said they did not care. It's just a job. Charles SHOULD care. read more

On one hand I love this store, on another I hate it. It's huge but they have a lot of things at good prices. It's like a bulk food store without having to buy in bulk. Excellent produce section and HEB/Central Market brand items are usually of high quality. What I don't like is how busy it always is. We have started doing our shopping at odd hours like late at night. People will go and stand in your way in an aisle and carry on conversations ignoring those that are trying to shop. It just becomes a horrible experience and isn't worth it sometimes, so I'll go to Walmart instead. read more

Thank you HEB for what you are doing for the community, employees, and staying open when you can. You are setting the bar on how companies should function during times of disruption. Thank you! read more

Despite what's happening with the coronavirus outbreak, this store is remarkably well-stocked with most items, minus wipes and toilet paper (but what's new). If you go mid-morning, you have a better chance of getting things versus going in the evening. Thank you guys for staying open during this time for the community. Really thankful! read more

Great place to get all your groceries. Nothing else to say it's just great and their prices are great too. Seems like staff is a bit short on people, not a problem just an observation. read more

They have Dogfish head 90 minute IPA! So far my impression is that this HEB is larger to handle a larger capacity of shoppers while offering a substantially larger selection of food. It's like a larger version of HEB Alon with clothes, gardening, technology items. The two times I've been here, it was not even at half capacity which made shopping pleasant. Check David M.'s review for some more info. I'm not sure what their plans are for the gas station which still resides in front of the old HEB space and is in operation. I do feel sorry for those stores that are next to the now closed HEB, as it's possible they will get less customer traffic. read more

Flaming Bird By H-E-B - Grocery Near Me - San Antonio, Texas

Oh how I love HEB. When I visit San Antonio one of the first things I do is go to HEB. It's everything that you would expect from a great grocery store. Fresh produce, readymade meals, baked goods, freshly made tortillas and excellent selection of products. My family and friends in Ohio laugh at me when I tell them that I'll be visiting the "HEB". I usually spend 1 1/2 to 2 hours per visit. Just like to get reacquainted with the store every time I visit. LOL read more

Flaming Bird By H-E-B - Tuesday afternoon at 345. Busy with almost every lane open. - Grocery Near Me - San Antonio, Texas

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I have been a loyal H-E-B customer for 27 years. Unfortunately, the service and inventory levels have gotten progressively worse. However, my biggest complaint, by far, is the quality of their meats - more specifically - the chicken. It's my understanding that the deterioration began when they changed processing facilities (from Sanderson Farms to Perdue, or so I was told). Most chicken parts now have feathers still attached and hair running along side the edge of the wing portions. Extreme unsanitary conditions and to be candid - it's filthy and time consuming to clean it. In addition, the expiration dates are erroneous. I buy packs of chicken, with expiration dates 3 - 5 days in advance, and they're already spoiled within 2 days. I'm not talking about sporadic occurrences. This is their new normal. Unfortunately, I have switched to Randall's and Whole Foods. I really miss my original H-E-B quality. read more

Flaming Bird By H-E-B - Grocery Near Me - San Antonio, Texas

This HEB has anything and everything you will ever need. They might as well as set me a bed up in here because I could stay all day! I literally could not resist going up and down every aisle to make sure I didn't miss a thing. I live in Cali but from Texas so every time I am in town I never miss the opportunity to stop in any HEB but this one.....oh this one......The pizza spot too!!! for $10 you can't beat the 16 inch yumminess you will experience! The whole building was spot less and employees were as kind as ever! Thank you for stocking my car on my road trip back to Texas, feeding me lunch with your cheesy goodness pizza, and for the friendly customer service from your cashiers! read more

This HEB plus is clean, well lit, spacious, and well stocked. You can find everything you need. There is a huge selection of items from wines to meats. Every section has a bit more than your everyday HEB. The employees seem friendly enough. ***** they have a happy hour in the cafe area... and during this happy hour they serve beer!!!!! So you get beer and pizza at a great price. How AWSOME is that?! The fruits and veggies are plentiful. They have such good choices. The seafood Dept is quite the show as well. The only downside I got from this particular location was the customers tend to be a bit on the unfriendly side. Although this has nothing to do with the business itself and it would be unfair to deduct stars, it is an important part of the shopping experience. So please beware if you are the type that prefers someone say excuse me if they run into you with their shopping cart, or if someone needs to grab something and you are "in the way". Other than that... hey. It's a beautiful store. read more

***Beware*** Floral Blooms @ 1604/Bandera needs help!!! I ordered a bridal "cascade" bouquet on Friday to pick-up at 8:30am Sunday morning for bridal portraits and this is what I received. The flowers were wilted and turning brown and was told this was the "best version" of a cascade bouquet due to not having the appropriate equipment "bouquet holder" available to create the requested order. Not to mention I was also told this is what I get for ordering two days prior. Yet I paid $162. This does not look like a $162 cascade bouquet. To make matters worse I inquired if it could be fixed as I was pressed for time in order to make my 10:00am bridal portrait appointment and the florist said it would be an hour before they could assist me. An hour! Not only did this florist make things stressful, she made no attempt to make things right. It's truly unfortunate HEB has employees representing them in this manner. #cancelledmyweddingfloralcontract read more

Flaming Bird By H-E-B - Floral Blooms @ HEB 1604/Bandera version of a cascade bouquet. #eventhepupiswonderingwhatitis - Grocery Near Me - San Antonio, Texas

Yes this HEB is fantastic, but I mostly wanted to focus on one employee- Max :) I always seeing working extra hard, and see him almost every time I come to this HEB (daily). He is always working outside even though he seems to have a limp, it breaks my heart. He is such a sweet and hard working man. I hope he is taken care of by HEB. This store wouldn't be the same without him! Thank you Max!! read more

been pirchasing there big gallons of coffee brands and don't understand the reason they are $10 but only half way full ?????

Curbside pickup service - beware. They used to text or call when they didn't have something or had a replacement - now they just replace and don't call. My situation, they replaced a bulk bag of small chips bags with individual bags of chips, which cost more. After assuring me they wouldn't charge more than the original order, they did anyway. Two other items messed up in the order - replacements, but didn't tell me when I came to pick up. I had to go back to the store and drop off the items they messed up on, even though I called. If there's something different with the order, they should be obligated to inform you and not assume their replacements are sufficient and acceptable. I hate to say this, but Walmarts grocery pickup service provides better customer service. read more

This HEB is normally a great place to go for lunch. But in the eating area ALL the tables are dirty. The cleaning guy came swept one small area by the fountain drinks and walked away. There is food on the floor near the restrooms and 3 managers passed by that spot to use the restroom and they just don't care! Lots of other HEB employees take their brake here and they don't do anything about it or let the cleaning guy know. They just ignore it. What a discrace!!! Clean up. Is it really hard to check on the eating area every hour or 30 minutes at least?!!! read more

Flaming Bird By H-E-B - Dirty tables 5.8.17 - Grocery Near Me - San Antonio, Texas

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This is a really great grocery store. It can definitely replace my Walmart run with the wide selection, and I don't feel as guilty. The bakery is fantastic and you can't beat the fresh tortillas. read more

If I can give this place zero stars I would! They would not except me with my western union after I told her that me and my husband is sending money to our father in Vietnam this is ridiculous and they going to send me a worker after I asked for the manager not cool! read more

Shop here for groceries however I wish I didn't have to. Store is always low on food in produce when I walk in. Items on shelves are always bare..... Staff is not friendly or helpful. I usually have to sack my own groceries and forget about getting assistance to take out our groceries. Not impressed with this chain of grocery store. read more

Even on curbside services still can NOT get essentials! Don't understand why H-E-B is still letting all these maniacs go in there in the mornings and wipe out shelves clean.... why is there no limits and if so, why aren't the being enforced? Smh! read more

This is my favorite H-E-B in San Antonio. Here's why: - A LOT of affordable store brand organic options - always a lot of staff - plenty of cashiers - safe location - organized and clean - always TONS of new products to choose from - pleasant staff - fully stocked - my curbside pickup has NEVER been late or wrong - bakery items always look immaculate I could go on and on. read more

H-E-B not only is a family oriented grocery chain but the career development towards modeling individuals to provide the best customer service is definitely worth writing about! I always see management smiling and guiding their employees to make sure customers are always assisted and happy. We recently started using the delivery service and few months ago and we've had the pleasure of meeting 3 young men that are beyond sweet and respectful. Uriel, James, and Harrison have taken the time to know us and are very personable! Uriel and James have both in their own way either remembered something special (like remembering my visiting Aunt's dog) or taking the time to hear a story (my Dad recently passed and James gave my Mom hug!) That to me is impeccable customer service! Thank you HEB for keeping the standard for great customer service and providing awesome products and services! read more

Just checked out this HEB Plus for the first time and am so happy we finally checked it out. I love the new location, but got a little lost trying to find it. It's actually behind the old HEB that used to be on 1604/Bandera so it's off the main road, which I really like. The parking lot is GINORMOUS and the actual HEB is huge too, which you don't realize how big it is until you go inside!! Everyone we dealt with was so extremely nice. We were interested in a small patio set and the guy came to ask us if we were interested in anything, he had to go in the back and get the patio, but he didn't grumble once! The entire time he had a smile on his face and he was just genuinely friendly. Plus when my mom and I were done shopping he asked us if we wanted help to our car, it was really sweet! The outside decor is nothing like what I've ever seen before, they had A LOT of "texas-style" furniture, it was really neat! The aisles are large making it for easy shopping, plus it's easy to find where you need to go because there's a HUGE overhang in each department that tells you *PRODUCE* *BABY* *MEAT* *FISH*, etc etc! Plus in every aisle they had a little "cheat guide" if you will where you could see what item you needed and it told you exactly what aisle it was in, I've never seen that before. Plus the alcohol section is amazing. That's one thing I've heard about this particular HEB is that the alcohol section is fabulous, which it is. Loooots and looots of wine and beer. No complaints! They even have clothes here, didn't really look, but it looked pretty affordable. I can only imagine how busy this place may get, I went on a Friday evening and it was pretty busy, so I probably wouldn't check it out on the weekends, especially since it's fairly new. All-in-all, a great place to shop! I looove HEB! read more

Cheese-and-rice this place is massive. Like, I get that it's the biggest in Texas but you don't realize just how huge it is until you step inside. The produce area is, at the risk of sounding weird, beautiful. However, the real jewels are the booze aisles. Rows and rows of wine I can usually only find at Specs and rows (yes you heard that right, rowS) of beer. They carried everything from boring ol' Miller Lite to my hard-to-find-anywhere Alaskan White. I probably won't make the trip to get my groceries here but I'll be sure to stop by for some specialty items i.e. beer. read more

Got kicked out of the express lane for having 18 items instead of 15. Fucking ridiculous.

We moved here from Arizona, previous to that, we came from Tampa, land of Publix, a true grocery haven!!! We went to HEB and was so pleased and happy with HEB! We felt like they are about the customer!! Everyone was so nice to us!! The store itself has all that one can need. Coming from Az, this place SO outshines anything we have seen since Publix! The organic section is plentiful. The bakery and the deli is wonderful! We are pleased to be in the land of HEB!! Ok, we also enjoy all the food sampling!! Yummy!!! read more

Giving this 5 stars solely because they're gluten free selection is huge in comparison to regular HEB's. They also have gluten free bagels which I've discovered are rather challenging to find, so take note if it's been hard to part with the other half of a cream cheese duo. Parking is usually horrendous here, but the product availability is worth it. You'll likely find UTSA students in athletic wear, families on the go, or a heaping amount of plant lovers given the outdoor department. They're freezer section has plenty of products I've seen mainly scattered through the more health conscious side of Austin, so if you're looking to venture into a couple of new items (cauliflower pizza, gluten free pastries, locally made drinks etc), this is definitely the place to dip your toes in while you shop for your other necessities. read more

Obviously the best HEB in town. If your grocery store isn't big enough to house a few Boeing 747s, then what's the point? This location comes through every time I need to find some obscure ingredient, and the cashiers are friendly. read more

Ah, HEB, how I love thee. And how I LOVE this ginormous HEB! Hello, they sell CONSUELA?! We were in town for he night last night and stopped by after eating dinner at Pericos. So, we basically went to this HEB just to go. No real need of any kind, just to walk around and see what all they had. My parents lived in Helotes a few years back so we had been here before, but since then they've opened a boutique inside the store. In addition to Consuela (still can't get over that) they sell Natural Life goods. So awesome. There is also an Auntie Anne's, a pizzeria, a rotisserie, and who knows what else they have and I just didn't see. They only thing that would make this store better is if they sold margaritas. And Whataburger. Where else would you need to go to shop then? read more

I placed my order online at the hebtoyou website. Then paid, and scheduled my pick up. I chose the earliest time available (7:30pm). It wasn't too busy. I got there, then texted the code indicated on the parking marker. Not even 5 minutes later, a friendly lady came out and advised me of the items that had been replaced with similar items (which I knew ahead of time since I received the text and email), i signed for the groceries, and she loaded them into my car for me. I had never used the curbside feature but it's such a convenience. At least a 45 minute trip inside the store took me less than 15 inside my car! Placing the order online was really simple too. They have a search bar where you type what you want and all the different product options pop up with the price, then just "add to cart" so convenient. Check out the H-E-B website and download the app. You can save grocery lists or add items individually from an old list to a new list. Super convenient. Thanks H-E-B! read more

Valerie in the Deli at Blanco HEB is amazing. She went above and beyond helping me with deli items for a charcuterie board. It was a busy Saturday, she took time and explained all that I needed with a big smile~ read more

Biggest HEB I have been to and it's spectacular !! The wine and beer selection is out of this world, along with the healthy food choices they have. So many options. They have the Naked Coconut Eats paleo food here near the deli up front which is a local business who's food tgey sell. Very awesome. So great to see so much local support. This one is soooo big. We found so many things our heb doesn't carry. We will definitely be making more frequent trips to this location. I would give it 10 stars if I could ! ! ! Very clean. The little jewelry store in the middle had shoes, watvhes, jewelry. There's a nail salon. Re-bath is in there. They have an entertainment dept the size of walmrt, if not bigger. Tvs, Xbox games. Very impressed HEB, good job. read more

Flaming Bird By H-E-B - Just a piece of their dog section. Amazing ! ! - Grocery Near Me - San Antonio, Texas

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