The worst & most appaling customer service I have ever had, anywhere. Everything goes wrong every…read moretime. It can take 3 weeks to get on rx.

Got my 2nd dose for the covid vaccine and received a 20% off anything in the store coupon…read more Staff was great!

They can't find prescriptions, when it's right in front of them. They will fill prescriptions you…read moredon't ask for, leave the one out you ordered causing extra TRIPS. They can't care less about the customs they serve. ALWAYS CHECK YOUR ORDER BEFORE LEAVING PREMISES!! THE PHARMACIST AND HER #2 are BOTH RUDE , and won't let you explain your problem. I'm going to find another PHARMACY. BEEN PUTTING UP WITH THEIR INCOMPETENCE FOR TOO LONG.

The pharmacy takes over 30 min. to get a person on the phone every time. I was given 3 different…read moredates I could pick up a controlled substance they didn't fill. My injections for diabetes never has the medication in stock. The drive up is impossibly slow as is waiting inside. Changing pharmacies again!!

Recently my best friend passed. (A rescued Shitzu). I got an 11 x 14 poster printed to frame &…read morehonor him. When I got home I got a good look at it and noticed it bent on the bottom. No biggie. But in the same area it seems the printer ink smeared. Went back this morning. Expecting to have some resistance. Immediately greeted by two employees. I explained. Without hesitation. SHAY said "I'll reprint it right now". I just want to say thank you to this Walgreens location to both Shay and Clyde. My dogs passing hasn't been easy and yall took care of me and Samson aka My Bobo

Went to this Walgreens because I had medication to pick up right? Well there were 2 others in front…read moreof me and of course I waited, no big deal. After the first vehicle went, they put up that tarp and just slammed the window on the other driver in the drive thru. You have other people that might need medication urgently and you just close out on them for your stupid lunch break. Get better employees.

I tend to only use the drive thru for Rx. I understand that working the window can get tedious/…read moremonotonous; but would it kill you to say 'hello, how can I assist you?' Rather than: 'What's the name?' Rather than a one star or less for customer service, I'll give them an average - the Rx Techs will take the time to find discount coupons to assist (my Rx is $0.64 without a discount - regardless, I appreciate the effort)...

Making appts for your flu shot is pointless, try somewhere else. Should've done Walmart or Hebread more

Fast, and friendly, in a relatively new, clean, Target where you can shop or sip a Starbucks…read morebeverage while you wait for your scrip. And the experience wouldn't be complete without the 5-yard-long CVS receipt.

Not customer friendly at all, they leave you on hold for an ungodly amount of time because they…read moreknow you will eventually hang up! Horrible.

We've been to this pharmacy as well as other S&W pharmacies in the area, on Canyon Lake Drive, and…read more in Belton. We have always received great service from both sites, and they are always willing to answer our questions when we have them. We are blessed to have them serving our community.

I've used this pharmacy for over a year. I am prescribed a Schedule II medication and the treatment…read moreI receive is atrocious! I am treated like a criminal and they show no respect. I believe I would receive better customer service from a drug dealer. I remain with them because my doctor is a BSW doctor. I've complained to him but what can he do. I've spoken to the manager with no results. The staff need a course in customer service and how to treat patients who take medication because they have to take the medication. The staff need to have compassion and respect for patients who MUST take a Schedule II drug because it is necessary to survive. What the staff fail to realize is, without customers, they would not have a job. Shame on you!

There is a new tool that allows you to view what violations each pharmaceutical manufacturer has, I…read moreuse it with my patients and myself. I had to switch to CVS because it's now the only pharmacy my insurance covers. Two of the medications I filled here are from a manufacturer with numerous violations. Considering violations such as these have killed people I'd encourage you to keep an eye on what you're getting from CVS. Here is the tool to check your meds. https://projects.propublica.org/rx-inspector/

Do not purchase gift cards at this location. the gift cards I purchased are no good, the store…read moredirected me to corporate which leaves me on eternal hold. Then the manager asked me to bring the gift card in only to tell me to call corporate again. They are no help and do not care. Terrible service and what a scam!

This was my second visit to this pharmacy and it'll be my last. My first time there, I was kept…read morewaiting 10 minutes while the pharmacist talked to a customer in front of me about dog food. While I wouldn't ordinarily mind a chatty pharmacist, she could clearly see I was waiting and wasn't in the process of doing anything for the gentleman ahead of me except talking to him. I was in incredible pain and didn't want to be standing there forever waiting, but that's what you get with a small town pharmacy. On my second visit earlier this morning, I was told they don't honor discounts like GoodRX. My medication was already filled and, again, I was in agony so I wasn't about to have her send it to another pharmacy to be filled, knowing it'd take hours to get it done. The cashier was so rude to me, too insensitive and snotty about telling me no on the discount. I don't know or care why they don't do it - I care about how quick she was to ask for it was cash or credit as if I was disturbing her from other work. That same pharmacist was standing right there, just as indifferent to me as the woman in her employment. I will make the trek to Walgreens next time, even if they're not as convenient as Jarrell, and possibly more expensive because at least I know they treat their customers poorly but they're a big corporation. That lack of consideration from a small town pharmacy is wholly unacceptable. I'll be recommending to others to skip this place as well, letting them know they will be treated like an inconvenience.

Great job filling prescriptions. Always helpful and friendly. Love going here bc of how close it is…read morelocated and how quickly they are for ready pick up. Always get a text for confirmation.