Store manager said we didn't have to shop there and that me & my 8 year old grandson could leave…read morejust because she tried to tell me I didn't have a account and I showed her on my phone that I in fact did! I still purchased Nike shoes because grandson had his heart set on them, if he had not been with me I would have left and went elsewhere after giving the rude female infant the same disrespect.

They have very nice quality shoes, but they need to have a more selection For people with white…read morefeet and thick calves for boots

NEVER SALE SHOES TO THIS COMPANY.! You will be lowballed and ripped off…read more Been a long time customer of this store since the first location, bought a good amount of shoes and even referred the company to other clients they have sold shoes to. Come to find out they are only about the money not the culture of ppl who love shoes. I sold them some DS Oreo 4 and asked for a modest price of 270 seeing that I've had them but never wanted to wear them. They had a pair if the same exact shoe they sold months prior for $420. I tried to be reasonable with the price but I knew what the shoe was worth. They low balled me with a price of 240 only to double their price and sale the shoe for $500. It's just unreasonable and shows a lack of respect to those who care for the sneakers and understand their value. NEVER SALE SHOES HERE BETTER OFF TRYING TI SALE THREW A THIRD PARTY SOURCE.

Made appointment showed up, no one is there. Make another appointment just them to be late and end…read moreup saying they couldn't take a shoe they told me they could take when I called 4 hours of my time wasted. Would never come back for purchase or sale!

Asked for assistance at the skate area and no one showed up, after 10 minutes we left. Told the…read morecashier about it and got the excuse we are busy. Very bad Customer Service. Selection is poor because the shelves are not stocked. It is kind of pricey that is for sure not happy about this experience that is for sure. The Academy stores I shopped at in Georgia were always better that this store. You guys need some major help that is for certain.

Academy refuses to post a negative review on their website regarding a dangerous firearm i bought…read morefrom them in Temple, TX. They might be able to censorship reviews on their site, but they cannot dictate what i write here. Below is the review. Dangerous. Timing issue right out of the box. First 5 rounds shot were shaved, sending metal fragments out of the side of the revolver. One sliced open the side of my face, blood was running down to my neck. Another round sent fragments into my hand. Went back to academy the next day. They sent it to Taurus for repair. I will never trust this particular firearm or Taurus again. Was shooting Hornady critical defense ammo.

Great customer service experience. Flip flops for my wife are on the agenda. Great selection and…read morelocation. Reasonably priced.

I recommend this location, staff are super nice, and help me pick the right sketchers for my…read moreroutine. Thank you guys. Mrs. Mary.

I tried to get the jordan grape 5s. I waited outside the temple mall for 3 hours before able to…read morecome in, which is usual. As I was waiting for the 8s an assistant manager came and I asked how many pairs they had he said 12. Then another came I asked just to be sure and he also said 12 pairs. Then the store manager "Lorenzo" comes in and announces they only have 8 pairs and me being second in line tells him we were told they have 12 pairs by his employees and he says "naw we only got 8". When they finally open the store, and let me remind you I was second in line. The guy in front of me gets a size 10.5 and i ask for a size 11 and the store manager "Lorenzo" says "we out' i ask for a size 11.5 and he says again "we out" so I left disappointed. When I come the next day I tell employees what happened and they tell me that "Lorenzo" the store manager holds shoes for his friends and people that give him money. I no longer want anything to do with footlocker ever again. This just shows me how they all run their stores, it's horrible what they do. I was outside for 3 hours before being able to come in the mall and then an extra 2 hours and was not able to get a shoe i deserved because Lorenzo wants to hold shoes for his friends. I WOULD NOT RECOMMEND THIS STORE ANYONE!!

Dept store downtown, wide variety of women and men's cloths with a large selection of boots and…read moreworkwear in the back. Top floor has some old store and town memorabilia and is kinda a small museum. Staff are welcoming and friendly

What an adorable store, we went to check out the oldest department store in the state and were…read moresurprised at the wonderful variety of adorable things they carry

If I could give 0 star I would.. I purchased a boot on December 3, 2022. I wore the boot the next…read moreday for my birthday to church December 4, 2022 and when I got home the bottom of the heel was missing. On December 5, 2022 I went back to the store in Killeen Mall to exchange the boot. I didn't want any money back just an exchange. I was told once the item leave the store they can't take it back because it can't be put back out for purchase.. Meanwhile there was another customer there who purchased a purse and the purse wouldn't open she was told the same thing.. I wouldn't recommend purchasing anything from this company. They sell defective products and refuse to make things right.. I will never ever shop there again and I suggest if you want good product for your hard earned money..DO NOT SHOP AT THIS COMPANY..YOU WILL REGRET THAT YOU DID..

Lets be honest this store sucks! When I came in one lady was rude to me I think her name was…read moreValerie or Valeria. She might as well have throw the box of shoes at me the way she was so aggressive. I'm pretty sure the little girl at the register charged me wrong, and the old guy who's balding was yelling at her when I was in there!!! This place is disgusting and utterly repulsive!

My daughter-in-law and I visited Boot Barn in Temple, Texas, and from the moment we walked in, we…read morefelt so welcomed. Barney, who was behind the counter, greeted us warmly and let us know he was there if we needed anything. We headed straight to the hat section, trying on different styles as we prepared for an upcoming rodeo. When I put one on, I wasn't sure how it looked, but I felt cute, so I boldly asked Barney, "Well, how do I look?" With the calmest and coolest demeanor, he simply nodded and said, "That's a good one." That, plus my daughter-in-law loved it, so that sealed the deal--I knew that was my hat! Barney then came over and gave us an in-depth education on cowboy hats--explaining the different materials, how pricing changes based on quality, and even how round-top hats are just like traditional cowboy hats but need to be molded down. We were so captivated by his knowledge that I joked he must have felt like he was giving a TED Talk! Beyond hats, we had the best conversation. My husband and I were stationed in Hawaii, and Barney's son, who's in the Coast Guard, was also stationed there. He made a comment about how if we all took the time to understand each other a little more, we'd see one another in a different light. That moment was so heartfelt that I might have scared him when I asked for a hug--but he was just such a kind soul! I also have to give a shout-out to Misty, who was just as incredible. She gave us a thorough lesson on boots--how some stretch more than others, the unique characteristics of different brands, and how she could special-order anything if they didn't have my size. She was down-to-earth, knowledgeable, and made our shopping experience even better with her warm smile and great conversation. Though we didn't interact with Jared as much, he was just as kind. When he rang up our order, he made sure we acknowledged both Barney and Misty's excellent service. I've seen people remind customers to "mention their name in a review," but Jared wasn't about himself--he genuinely wanted his teammates to get the recognition they deserved. That spoke volumes about his character. My daughter-in-law, grandbaby, and son-in-law now call Texas home, while my husband and I live in North Carolina. But anytime we come back, Boot Barn in Temple is the only place I'll shop for hats, boots, or anything Western--and I'll be asking for Barney!

The employees at this store were so helpful and kind. We brought family from Germany and they…read morewanted cowboy boots. They found some beautiful boots. The lady was very helpful with sizing and giving us socks. The lady at the register, Stacy was extremely patient with us. Their cards from Germany were giving them trouble, and she was very understanding and kind. The store was very well stocked and organized.