Asked for assistance at the skate area and no one showed up, after 10 minutes we left. Told the…read morecashier about it and got the excuse we are busy. Very bad Customer Service. Selection is poor because the shelves are not stocked. It is kind of pricey that is for sure not happy about this experience that is for sure. The Academy stores I shopped at in Georgia were always better that this store. You guys need some major help that is for certain.

Academy refuses to post a negative review on their website regarding a dangerous firearm i bought…read morefrom them in Temple, TX. They might be able to censorship reviews on their site, but they cannot dictate what i write here. Below is the review. Dangerous. Timing issue right out of the box. First 5 rounds shot were shaved, sending metal fragments out of the side of the revolver. One sliced open the side of my face, blood was running down to my neck. Another round sent fragments into my hand. Went back to academy the next day. They sent it to Taurus for repair. I will never trust this particular firearm or Taurus again. Was shooting Hornady critical defense ammo.

My daughter-in-law and I visited Boot Barn in Temple, Texas, and from the moment we walked in, we…read morefelt so welcomed. Barney, who was behind the counter, greeted us warmly and let us know he was there if we needed anything. We headed straight to the hat section, trying on different styles as we prepared for an upcoming rodeo. When I put one on, I wasn't sure how it looked, but I felt cute, so I boldly asked Barney, "Well, how do I look?" With the calmest and coolest demeanor, he simply nodded and said, "That's a good one." That, plus my daughter-in-law loved it, so that sealed the deal--I knew that was my hat! Barney then came over and gave us an in-depth education on cowboy hats--explaining the different materials, how pricing changes based on quality, and even how round-top hats are just like traditional cowboy hats but need to be molded down. We were so captivated by his knowledge that I joked he must have felt like he was giving a TED Talk! Beyond hats, we had the best conversation. My husband and I were stationed in Hawaii, and Barney's son, who's in the Coast Guard, was also stationed there. He made a comment about how if we all took the time to understand each other a little more, we'd see one another in a different light. That moment was so heartfelt that I might have scared him when I asked for a hug--but he was just such a kind soul! I also have to give a shout-out to Misty, who was just as incredible. She gave us a thorough lesson on boots--how some stretch more than others, the unique characteristics of different brands, and how she could special-order anything if they didn't have my size. She was down-to-earth, knowledgeable, and made our shopping experience even better with her warm smile and great conversation. Though we didn't interact with Jared as much, he was just as kind. When he rang up our order, he made sure we acknowledged both Barney and Misty's excellent service. I've seen people remind customers to "mention their name in a review," but Jared wasn't about himself--he genuinely wanted his teammates to get the recognition they deserved. That spoke volumes about his character. My daughter-in-law, grandbaby, and son-in-law now call Texas home, while my husband and I live in North Carolina. But anytime we come back, Boot Barn in Temple is the only place I'll shop for hats, boots, or anything Western--and I'll be asking for Barney!

The employees at this store were so helpful and kind. We brought family from Germany and they…read morewanted cowboy boots. They found some beautiful boots. The lady was very helpful with sizing and giving us socks. The lady at the register, Stacy was extremely patient with us. Their cards from Germany were giving them trouble, and she was very understanding and kind. The store was very well stocked and organized.

Look, I'll be the first to admit that walking in here for a wedding suit jacket at the absolute…read morelast minute was entirely my fault. I don't recommend waiting until the eleventh hour, and frankly, neither does the calendar. That said, the staff here took pity on my poor planning and were genuinely incredible about it. Super friendly, helpful, and somehow managed to pull off the alterations just in time for the ceremony so I didn't completely ruin my own wedding. Store is clean, parking is easy, prices are fair, and the team is ridiculously accommodating. Don't be like me and push your luck, but if you do find yourself in a self-inflicted bind, this is definitely the spot. 5/5 stars, but I'm officially embarrassed.

wow highly NOT recommend going here. We've gone 3 times, ignore the first time. Gave them the…read morebenefit of the doubt came back and wasn't satisfied with their customer service! Judith & victory were so rude and disrespectful. I would recommend go elsewhere.

What an asshole. This business is a high pressure pump and dump store. Reminds me of "The Good…read moreFeet Store": buy my over priced merchandise (that is of questionable value to begin with) and then you are stuck with it. No concern to either get it right or make it right. I would not ever spend another dime with this hustler. If you DO choose to shop here, be sure to avoid the asshole in charge Heinz.

This store has earned the lowest possible rating and a strongly negative review. My 90-year-old…read moremother with very difficult-to-fit feet bought a $200 pair of shoes from this store with the money I gave her for her birthday. Unfortunately, the shoes did not work for her when she tried them on again at home with her various compression socks. When she went to the store to return the unworn shoes with her receipt one week later, the owner told her there were no returns on her shoes. When I called and spoke to the owner to tell him why I believed that he had treated my mother unfairly and would give him a chance to make things right before I wrote a negative review, he accused me of threatening him. Instead of letting me explain why my elderly mother was unaware of his no-return policy, he yelled, "There are signs all over the store." Instead of listening to me, he talked over me. Consequently, he was unable to hear that my elderly mother did not see the "no returns" signs. She lives with chronic pain, and at her advanced age it is very difficult for her to shop. This is why she did not see the signs. Also, the sales clerk did not inform her of the no- return policy when she bought the shoes. Because of my mother's very difficult-to-fit elderly feet, she never would have bought the shoes if she had known she would not be able to take them home and try them on again with the various compression socks she must wear throughout the day and seasons of the year. The owner could have provided courteous customer service and listened to my explanation of why I believe his store treated my mother unfairly, but he chose not to do so. You can decide on your own if you want to spend your money at a store like this. If you do choose to shop here, be aware that you cannot return the shoes you buy--or your elderly parents buy. There is not a 30-day guarantee as one of the reviews claims. On a positive note, I am grateful to the sales clerk who recognized my mother's frail condition and took her payment while she remained seated so she would not have to walk to the register. I wish I had been there because I assume I would have seen the no-return signs since I am not elderly and do not live with chronic pain. Unfortunately, I do not live in Temple and could not be there to see the signs and protect my mother from this store's policy. Consequently, my elderly mother who subsists on social security is stuck with $200 shoes ($226 with tax) that are uncomfortable and impossible to wear with most of her compression socks. The owner told me to go ahead and post my review. He is apparently happy and satisfied with this outcome. I hope this review will protect other people, especially those who are elderly and/or those with chronic pain, who shop at his store.

Excellent customer service!!…read more Came in towards closing was not shooed away even thought cutting it close. Helped me, ordered what I needed and had it shipped to my house. I wish I caught the young ladies name, very professional! A happy boy!

I came looking for a sperry shoe they have at the killeen mall location but they didn't have it…read more The lady working seemed nice & even offered to order it.

i went in today to get a few pieces for an event i'm attending and i wasn't sure what to do or even…read moreget, then Yvette (i hope i spelled your name right) gave me the BEST service i've ever received in retail. she gave me so many options, validated my opinions and made the experience so stress free and fun! if you go into buckle PLEASE look out for her you will not be disappointed.

I love this store they do military discount and their jeans are unlike any other they are soooo…read morecomfy, it's a little pricey in the store but if u look online and find a deal like I did you can take it in the store and they will let u buy or order there depending if they have it ( at that point free shipping) TRY ON THAT brand before u buy the sizes very from the different typed. The workers there are so nice! My jeans feel like yoga pants and my husbands feel like sweat pants to him. and their close last for ever! I want all my presents from now on to be buckle close :)

Awesome service, I've been going for a few years. They have amazing staff to help around the store…read moreespecially that one guy MR.Gonzalez GIVE HIM A RAISE

June 12 2026 Friday I went to Dillard's to use my 10 percent all day shopping pass. I had so much…read morefun. I shopped in the ladies department bought several pair of Investment brand ladies pants as I'm wanting to wear less blue Jean denim as I hit 60. Ladies were so helpful. In make up Lan Come Cliniquue and Este Lauder Gabby helped me out with all 3 brands. She was patient and of course u bought many things because she took time to put them on my face . I'm 57 so make up is important for me to feel good and look young. Ma ha in the Anastasia brand helped perfect my eyebrows with Gabby The sales were awesome 40 percent off perfume sets and 25 percent off make up at Lancome. This Dillard's in Temple is competitive with online sales. Ill choose coming into Dillard's anyway instead of online buying. Try Dillard's. No pressure but awesome sales people who want to help and care. Dillards in Temple is clean , neatly organized , helpful sale people. Great retail therapy experience. Price ranges for everyone budget too​

Took my mom to the Dillard's in Temple 1.5 hours before closing to find a grandmother of the bride…read moredress and she found the one here. I was honestly brought to tears when she found it. My mom is 88 years old. This was quite an endeavor for her. Lana and Yolanda were patient and most helpful in meeting our every need and accommodating my mom. I couldn't ask for a better experience than shopping here with these ladies help. Their expertise is top notch and customer care goes without saying. Dillard's, they are to be commended and appreciated. I'm sincerely grateful for your help.