What an asshole. This business is a high pressure pump and dump store. Reminds me of "The Good…read moreFeet Store": buy my over priced merchandise (that is of questionable value to begin with) and then you are stuck with it. No concern to either get it right or make it right. I would not ever spend another dime with this hustler. If you DO choose to shop here, be sure to avoid the asshole in charge Heinz.

This store has earned the lowest possible rating and a strongly negative review. My 90-year-old…read moremother with very difficult-to-fit feet bought a $200 pair of shoes from this store with the money I gave her for her birthday. Unfortunately, the shoes did not work for her when she tried them on again at home with her various compression socks. When she went to the store to return the unworn shoes with her receipt one week later, the owner told her there were no returns on her shoes. When I called and spoke to the owner to tell him why I believed that he had treated my mother unfairly and would give him a chance to make things right before I wrote a negative review, he accused me of threatening him. Instead of letting me explain why my elderly mother was unaware of his no-return policy, he yelled, "There are signs all over the store." Instead of listening to me, he talked over me. Consequently, he was unable to hear that my elderly mother did not see the "no returns" signs. She lives with chronic pain, and at her advanced age it is very difficult for her to shop. This is why she did not see the signs. Also, the sales clerk did not inform her of the no- return policy when she bought the shoes. Because of my mother's very difficult-to-fit elderly feet, she never would have bought the shoes if she had known she would not be able to take them home and try them on again with the various compression socks she must wear throughout the day and seasons of the year. The owner could have provided courteous customer service and listened to my explanation of why I believe his store treated my mother unfairly, but he chose not to do so. You can decide on your own if you want to spend your money at a store like this. If you do choose to shop here, be aware that you cannot return the shoes you buy--or your elderly parents buy. There is not a 30-day guarantee as one of the reviews claims. On a positive note, I am grateful to the sales clerk who recognized my mother's frail condition and took her payment while she remained seated so she would not have to walk to the register. I wish I had been there because I assume I would have seen the no-return signs since I am not elderly and do not live with chronic pain. Unfortunately, I do not live in Temple and could not be there to see the signs and protect my mother from this store's policy. Consequently, my elderly mother who subsists on social security is stuck with $200 shoes ($226 with tax) that are uncomfortable and impossible to wear with most of her compression socks. The owner told me to go ahead and post my review. He is apparently happy and satisfied with this outcome. I hope this review will protect other people, especially those who are elderly and/or those with chronic pain, who shop at his store.

Store manager said we didn't have to shop there and that me & my 8 year old grandson could leave…read morejust because she tried to tell me I didn't have a account and I showed her on my phone that I in fact did! I still purchased Nike shoes because grandson had his heart set on them, if he had not been with me I would have left and went elsewhere after giving the rude female infant the same disrespect.

They have very nice quality shoes, but they need to have a more selection For people with white…read morefeet and thick calves for boots

NEVER SALE SHOES TO THIS COMPANY.! You will be lowballed and ripped off…read more Been a long time customer of this store since the first location, bought a good amount of shoes and even referred the company to other clients they have sold shoes to. Come to find out they are only about the money not the culture of ppl who love shoes. I sold them some DS Oreo 4 and asked for a modest price of 270 seeing that I've had them but never wanted to wear them. They had a pair if the same exact shoe they sold months prior for $420. I tried to be reasonable with the price but I knew what the shoe was worth. They low balled me with a price of 240 only to double their price and sale the shoe for $500. It's just unreasonable and shows a lack of respect to those who care for the sneakers and understand their value. NEVER SALE SHOES HERE BETTER OFF TRYING TI SALE THREW A THIRD PARTY SOURCE.

Made appointment showed up, no one is there. Make another appointment just them to be late and end…read moreup saying they couldn't take a shoe they told me they could take when I called 4 hours of my time wasted. Would never come back for purchase or sale!

Academy refuses to post a negative review on their website regarding a dangerous firearm i bought…read morefrom them in Temple, TX. They might be able to censorship reviews on their site, but they cannot dictate what i write here. Below is the review. Dangerous. Timing issue right out of the box. First 5 rounds shot were shaved, sending metal fragments out of the side of the revolver. One sliced open the side of my face, blood was running down to my neck. Another round sent fragments into my hand. Went back to academy the next day. They sent it to Taurus for repair. I will never trust this particular firearm or Taurus again. Was shooting Hornady critical defense ammo.

I like to go to the work out area cuz I like to punch I'm 10 years old heheheheheheheheheheheread more

Great customer service experience. Flip flops for my wife are on the agenda. Great selection and…read morelocation. Reasonably priced.

I recommend this location, staff are super nice, and help me pick the right sketchers for my…read moreroutine. Thank you guys. Mrs. Mary.

Dept store downtown, wide variety of women and men's cloths with a large selection of boots and…read moreworkwear in the back. Top floor has some old store and town memorabilia and is kinda a small museum. Staff are welcoming and friendly

What an adorable store, we went to check out the oldest department store in the state and were…read moresurprised at the wonderful variety of adorable things they carry

If I could give 0 star I would.. I purchased a boot on December 3, 2022. I wore the boot the next…read moreday for my birthday to church December 4, 2022 and when I got home the bottom of the heel was missing. On December 5, 2022 I went back to the store in Killeen Mall to exchange the boot. I didn't want any money back just an exchange. I was told once the item leave the store they can't take it back because it can't be put back out for purchase.. Meanwhile there was another customer there who purchased a purse and the purse wouldn't open she was told the same thing.. I wouldn't recommend purchasing anything from this company. They sell defective products and refuse to make things right.. I will never ever shop there again and I suggest if you want good product for your hard earned money..DO NOT SHOP AT THIS COMPANY..YOU WILL REGRET THAT YOU DID..

To the two Hispanic girls in the front no one wants to walk up while y'all are watching tiktoks &…read moreget treated like I was "bothering" y'all honestly y'all lame asf working at Shoe Carnival...anyways thanks for the Docs. Btw y'all sud-mid

My daughter-in-law and I visited Boot Barn in Temple, Texas, and from the moment we walked in, we…read morefelt so welcomed. Barney, who was behind the counter, greeted us warmly and let us know he was there if we needed anything. We headed straight to the hat section, trying on different styles as we prepared for an upcoming rodeo. When I put one on, I wasn't sure how it looked, but I felt cute, so I boldly asked Barney, "Well, how do I look?" With the calmest and coolest demeanor, he simply nodded and said, "That's a good one." That, plus my daughter-in-law loved it, so that sealed the deal--I knew that was my hat! Barney then came over and gave us an in-depth education on cowboy hats--explaining the different materials, how pricing changes based on quality, and even how round-top hats are just like traditional cowboy hats but need to be molded down. We were so captivated by his knowledge that I joked he must have felt like he was giving a TED Talk! Beyond hats, we had the best conversation. My husband and I were stationed in Hawaii, and Barney's son, who's in the Coast Guard, was also stationed there. He made a comment about how if we all took the time to understand each other a little more, we'd see one another in a different light. That moment was so heartfelt that I might have scared him when I asked for a hug--but he was just such a kind soul! I also have to give a shout-out to Misty, who was just as incredible. She gave us a thorough lesson on boots--how some stretch more than others, the unique characteristics of different brands, and how she could special-order anything if they didn't have my size. She was down-to-earth, knowledgeable, and made our shopping experience even better with her warm smile and great conversation. Though we didn't interact with Jared as much, he was just as kind. When he rang up our order, he made sure we acknowledged both Barney and Misty's excellent service. I've seen people remind customers to "mention their name in a review," but Jared wasn't about himself--he genuinely wanted his teammates to get the recognition they deserved. That spoke volumes about his character. My daughter-in-law, grandbaby, and son-in-law now call Texas home, while my husband and I live in North Carolina. But anytime we come back, Boot Barn in Temple is the only place I'll shop for hats, boots, or anything Western--and I'll be asking for Barney!

The employees at this store were so helpful and kind. We brought family from Germany and they…read morewanted cowboy boots. They found some beautiful boots. The lady was very helpful with sizing and giving us socks. The lady at the register, Stacy was extremely patient with us. Their cards from Germany were giving them trouble, and she was very understanding and kind. The store was very well stocked and organized.