Worst facial ever! Owner was rude and threatening to learn I wasn't pleased. I went before work and…read morecoworkers thought I was having an allergic reaction I was so red and splotchy. I've had many facials over the years and this was the most painful one ever.

I've been going to Rinnovo for years. The staff is wonderful and the atmosphere is calming. I love…read moreMarissa and the great facials she gives me. My skin glows.

I lost my home to a fire and was staying in RI from MA while it was rebuilt. I stopped into Revive…read moreout of happenstance for botox and was thrilled to learn I'd be seeing my previous injector--Dr Elizabeth. Id gotten off track with my skin care after covid, and after following her from a couple places she worked at in MA had lost connection and was so happy to have randomly reconnected, after years! Elizabeth sees beyond 'the service' you're in for--doesn't want to willy nilly fill you up with fillers--she takes the total structure of your face into account, is particular about facial balance, takes your long term goals into mind, is honest, kind and realistic about working towards the best you. As long as you're clear about your goals-and even if you don't know exactly what you need but want to improve--you'll get a map and starting point. Having moved back to MA already, for any treatments (aside from a touch of units in a pinch), I'll make my way back to Revive.

I had an incredible experience with Leslie. She was thorough, knowledgable, and happy to answer…read moreany questions I had about the service I was inquiring about. Most importantly, she made me feel so comfortable. I got the natural results I was looking for and they are the most caring staff and aestheticians. Everyone was super professional! Best med spa, I will definitely be coming back for more services in the future. Highly recommend!

Melissa is awesome! Her facials are so relaxing and my skin glows afterwards. She is very…read morepersonable and really caters her facials to your specific skin type. I highly recommend a visit!

I have had several facials through my life at several different places. I had a gift certificate…read moreto Breathe Esthetics and it was by far the best facial I have ever had. When its time for my next one, I will definitely return. I would highly recommend to anyone.

Lisa Reagan McDonald is rude and unprofessional. Purchased Growth Factor serums and paid $15 for…read moreshipping just to have it mailed USPS Ground. What good is a set of $314 serums when it'll take 3 weeks to arrive having it exposed to weather and temperature fluctuations. Inquired nicely with the business and Lisa called me ungrateful for using a promo code found online to receive $78.50 discount when I simply asked if it's okay for her to disclose the actual shipping cost. Yes, I was hoping for priority shipping for what I paid but even if it's not she could've at least been professional and cordial about it. Update: Received the package and reviewed the shipping label that was used. Lisa Reagan McDonald opted for USPS Ground Advantage Cubic that cost $10.80 (its probably even cheaper for her if she has discounts with USPS) that clearly said it will take 16 day delivery when she could've opted for USPS Priority Cubic at $14.01 with 3 day delivery. The $15 I paid covered priority shipping!

The only place that is allowed to touch my face. Angelina is an angel. She's kind and answers any…read morequestions you may have.

Best experience EVER! I saw Brianna for juvederm ultra (I think) lip fillers. Was recommended to…read moreher by so many friends and so glad I listened and went. I was clearly super nervous and she explained everything, was super friendly + knowledgeable about the product/procedure/technique. Distracted me the entire time, I felt absolutely nothing. I'm so happy with the results I can't even explain how much I love my lips now. 10/10 would recommend the lip bunny!

I came to QM to see Brianna (@thelipbunny) for lip and cheek filler and am completely obsessed with…read moremy results. She is as sweet as can be and very knowledgeable in her craft. I felt totally taken care of by her throughout the entire process, as I was a little nervous with it being my first experience with injections. She listened to the goals I had for my results and delivered accordingly. My lips look noticeably plumper and more even without looking overdone. All in all great experience, will definitely be coming back for more!

I'm not the type of person to write a bad review or complain about anything but my experience with…read morethis place was so awful that I want to help people not make the same mistake as I did of spending hundreds of hard earned dollars on a service to not be done correctly and unprofessionally. So I went to Aesthetica Swansea to get filler in the under eye area in the beginning of July. The first red flag was when I was charged for the service twice. Instead of apologizing and immediately issuing a refund. She asked why I didn't tell her that I had a gift card (it was on file) and told me that she didn't know if she could refund me. After that she told me that I might need to go through my bank or maybe her manger could issue one. She asked me if I wanted to just keep it for other appointments to which I mistakenly agreed on. (Lucky since then I was able to get the accidental charge returned) In regards to the service, I was very unhappy with my filler from the second I got it. I noticed it was very uneven and pointed it out to her during and after the appointment. I left unsatisfied and went home to show my family who all noticed that it was uneven as well. I decided to call and make an appointment to be seen again, they said I could come in that day and that it wouldn't be a problem. Fifteen minutes before my appointment the injector texts me and informs me that we can't add more filler due to safety concerns. (Keep in mind I live 40 minutes away and was ten minutes away at this point) so the ride was for nothing because that could have just been said over the phone when I called for the appointment in the first place. In the next days I was noticing that the filler was sore under my eyes, especially my left eye and when touching it I could feel a large lump of filler. I had a family member feel it to see if I was mistaken and they were repulsed by it. I texted the injector and also brought to her attention that I had some lumps in the corner of my left eye. She assured me that it would smooth out so I gave it more time. It did not go away so I went to google and followed an article that gave tips on how to fix botched filler by rubbing the lumps with a jade roller so they disperse and it worked, after about a month the pain did get significantly better but the filler still looked awful. I texted her again and said "Hi, I am noticing even after the treatment my under eye bags are still very noticeable. the filler is still bumpy in certain areas and both eyes look puffy toward the inner corner. One of my eyes is also a lot less filled. Can this be fixed?" She told me to call the office so I made an appointment to see her and the doctor at the office as well. Since the doctor is also a dentist he had a limited schedule so I had to take work off to be at the appointment. A little less then week before my appointment I get a text that my appointment has been changed and this message left on my voicemail "your appointment for Thursday, August 18 um has to be moved from 1 o'clock to 415 thank you and have a great day...". Completely unprofessional to not ask, but tell me when my appointment is and not give me the option of choosing a time. I decided to still go anyway. Then as I'm in the parking lot waiting I get a text saying "this is AestheticA messaging you regarding your appointment today. Unfortunately, we have to cancel your appointment. So sorry for the inconvenience." My stomach drops because I just drove 40 minutes and took the day off of work to be there. I give them a call and the woman puts me on hold. She tells me that someone else was just going to call me and that there going to give me a call me right away. I waited for ten minutes with nothing before I decided to call them. They said my injector can not see me and that another person will. They told me to come in and again changed my appointment to a later time. I showed them my concerns. The doctor even said "I know what she means" twice so clearly he knew that the filler was poorly done but didn't want to fix it. But besides that none of my concerns were actually addressed. When I showed them the lumps that I got immediately after the filler I was told "it looks like eczema" (never had eczema in my life and I'm 22), when I explained that I paid 500 dollars for this service so I want it to be done properly he chuckled and said "I know it's so cheap", the doctor also walked out on me without saying a word. Overall I was extremely invalidated and none of my concerns were addressed. At the end of the day, to pay 500$ for a service to not be done properly or corrected is unprofessional and inexcusable. Do not trust these people with fillers. Go to some place reputable and don't waist your money and time like I did.

I recently had gotten micro shading done on my eyebrows. When I got there the girl who was about to…read moredo them asked me what I knew about the process... I then explained to her I wanted a very natural look she assured me that we could get the results that I was looking for and just to trust the process. When she did the outline for my brows I told her again I want them to be more of a natural look-I don't want them to be big and bold I made that very clear she understood and said absolutely I understand what you want. When I was done with the procedure she handed me the mirror and I was absolutely mortified! They are bold uneven and nothing of a natural look that I wanted. I called as soon as I got home and asked to speak to a manager. I was told a manager to get back to me on Monday-this was on Friday afternoon and the manager had left. I begin to panic because they looked so bad and uneven and even though that they will lighten and get better over time it doesn't change the shape that was given. I then began to reach out to different professionals in the greater Boston area and Providence area everyone I reached out to and sent pictures to said that it was a complete hack job and they're completely uneven and the person doing it clearly did not have a lot of experience I was told by several professionals do you have emergency ceiling removal done as soon as possible as it can only be done within 48 hours of having the procedure. Unfortunately on the weekend it was extremely hard for me to get this done I found a salon professional in New Hampshire which is 2 1/2 hours away from me but I was so desperate for help that I drove and had a procedure done that cost me an additional $300. The professional that I spoke to was very helpful and apologized for the bad experience that I had had she told me that because it was done so thick and so uneven there would definitely be needing a second session in eight weeks... Monday came around.... And no one called me so I called again...they told me that I would receive a call on Tuesday and that the manager is not in on Monday. On Tuesday I call because still I have not received a phone call. I finally got a callback from an office manager later that day who works at the 508 dentist since they are the same company. Her name was Carolina. She assured me that she would speak to the owner and explain to him what happened. I don't hear from her all week and then I got an email from her stating that she's tried reaching you several times but hasn't been able to I had nothing missed on my phone may have been a glitch but I always have my phone on me I had nothing from her either way I called back and she told me there's absolutely nothing that they can do because they look great and she doesn't see a problem. Several independent professionals saw the problem that I could clearly see on my face but yet they did not see that anything was done wrong. She said that I would not receive any money back nor will they help me with anything else that I've had done in the process to fix the hack job that I received. To say that I'm disappointed is an understatement I thought this was a great company what I had been there before but clearly I was wrong they do not care about their customers they do not care how their customers feel and she will not let me speak to the owner. I asked her to please reach out to the owner and she said everything goes through me you're not allowed to speak to the owner I spoke to him already and he said there's nothing we can do to help you. I told her she needs to go to the owner and explain again that I would like my money back because what I paid for is not what I received. Stay far away they don't care about doing what is right for the customer. I will let all my friends in the beauty industry know of my experience, as well as the people that have helped me have the emergency solution which is a whole network of beauty spa and salon owners that now know the story of how this company runs. very sad that the company can't make things right. Please see photo for reference- clearly crooked one is round other is straight... absolutely mortifying they think this is good work!? Insane!

Last year when I went to this salon for an appointment I was rudely greeted at the door for…read morebringing my 9 year old daughter and her friend with me. The owner was condescending and kept telling me that she should not be expected to watch my children. This made me very uncomfortable and very unwelcome. I only stayed because I love the service I get from one of the providers. This went on for a while, giving me the impression that she thinks all children misbehave. My poor child felt like she was a bad person. My child happens to be extremely well behaved and has no problem sitting in a waiting room with a book or a device. I went back this year for hair services because I wanted to try a specific stylist I heard great things about. I love my new hair stylist! She is wonderful and takes her time to do her best work. I found it very strange a couple of times when I was her last client that the owner had to stay for hours until we were finished, so she could personally cash me out. I felt like she did not trust her employees to cash out or close her business. This was confirmed this week when I made an appointment for a color and cut for both my daughter and myself. We received our hair cut but had to reschedule for the color because my stylist did not want the owner to have to hang around while we got our color. When we came back for the second appointment, my daughter went first for color. I was then told there was no time to do my color because the owner had to leave to meet someone. I was confused as to why not just give the stylist the key to lock up rather than ask a customer to come back for yet a third time for what should have been one appointment?? I also live an hour away. I called to cancel my third appointment today and said I would not be returning because I do not like the way the business is run. The girl said okay and goodbye. I find it very upsetting that a business does not trust their employees and does not care that they have inconvenienced customers. Shouldn't an apology, discount, or something have been offered for this terrible way to treat a customer? I now have to leave a wonderful stylist because of the way this business is run. I also have 3 days to find someone to do my color for an event I am attending. I have been to many salons following my past stylist and at each one she has had her own key and scheduled and cashed out her own customers on her personal phone. This is poor business practice to say the least.

I am very disappointed about this place I went here a month ago to get a perm charged me 120 and a…read more20$ tip to do my hair thinking it was going to come out really good at first it was really nice leaving the salon two days latter it looked like I never had gotten a perm the rollers wasn't tight never put me under the hair dryer she was in a rush to roll my hair I just don't understand how 3 hrs to do my hair and it looks like nothing happen to my hair it looks wavy not curly ad she burned my hair , but other then that the owner was very nice I would come back but the prices are crazy !! I wouldn't come back

I had never had a facial before and was pleasantly surprised. Melissa was friendly, professional…read moreand welcoming. She not only did a great job on my face (my skin was glowing for days) but also gave me a wonderful neck, shoulder, arms and scalp massage. What a wonderful hour! The products she used are all natural and very gentle on my skin and the relaxing music and aromatherapy were great.