Purchase shampoo for my sister out of the JCPenney's in North Riverside because I work in that area…read moreI live near Orland Park so I returned the shampooed to the Mokena store such nasty attitudes about a return. The shampoo was never opened. It sat in my car so that I can return it and when I got there, I guess because it sat in the car with hot temperatures, it leaked a little well. Lori explained to me that it had been opened and they weren't sure if they could take it back I reassured her. I never opened it. It never came out of the bag. Well, I don't know. I'll have someone go to the hair salon to open up another and see if there was a seal that was on it as she asked another employee to do that. I told her it was never opened. It never came out of the bag well, I don't know that well, I'm telling you it didn't come out of the bag so if it wasted, it may have been due to the heat, but of course well I'll have someone do it this time. No thank you no smile on the face just nasty attitudes and I'm wondering is because of my melanin.

I was here this past Monday evening as I had seen some socks on sale online. Went to the checkout,…read morewhere the young girl immediately tried to talk me into signing up for a credit card. After I told her no she continued her pitch for me to get a credit card that I do not want. And even made her unwanted pitch a third time. Why does the word annoying come to mind... She rang up the socks at a higher than expected price, so I said I thought they were on sale. She said no they're full price, $22. When I got to the car, I decided to check the price online. $5.50 less. I decided to go back inside and I told her they are on sale online, can't you honor the price? Let's be real about JCPenney's situation. It was 7:00 p.m., I don't think I even saw five shoppers in the whole store. She said "No, that's an online price". That's all she had to say, she couldn't bother to say anything such as "I could ask my manager". I told her, get a manager for me. He came up front and adjusted the price for me. So what is the problem with the young brunette at the checkout who showed no regard for a customer satisfaction with her short and unhelpful answers? But, she was very willing to use words when she was trying to talk me into a credit card I have no need for. And not once or twice, but three times. I hate to see this story go out of business because there are few brick and mortar retail stores like JCPenney. If their prices in the store were as advertised online, wouldn't they bring in more traffic? And if they had something that resembled friendly and helpful customer service more people would probably shop here also. She had plenty of time to help me, there was no one in line behind me.

Great selection of quality merchandise that is constantly rotating. They have a little bit of…read moreeverything here - luggage, clothing, kitchen ware, packaged food, furniture, etc. Checkout is a breeze and they always seem to be properly staffed. Items are always less than manufacturer's retail price.

Always crowded, messy, and never enough registers open. Smells musty. Used to love shopping here…read morebut after COVID it just wasn't the same.

I love WHBM, but when I do shop I shop online…read more I was on the quest for the perfect bridal shower dress and my friend and I decided to check out WHBM. The saleswomen were extremely nice and helpful without being pushy or clingy. They let me do my own thing but did offer lots of nice suggestions and assistance when needed. I didnt find my bridal shower dress, but I was beyond satisifed with the customer service that we received.

Employees are extremely rude and stuck up. You should not treat customers like we are fans asking…read morefor your autograph. They do not answer the phone. The entire time i was at the store I heard their phone go off and no one answered it and when i was at checkout they said they are not answering it. so not only are they disrespectful to the customers they are disrespectful to the customers taking time out of their day. Yea so save your time and get your clothes somewhere else.

As soon as you enter, you are greeted by a huge sign on an easel that states "Big dam birthday…read moresale." Love it. They always use a play on words. I purchased 3 pairs of buck naked panties, 2 pairs of jeans and 1 beanie. I also had a denim jacked/shirt ordered that will be shipped to my address. Very happy with my purchases; I love a good quality jean with a little stretch for 'wiggle room'. Friendly service and almost everything is on sale. You better get over there.

Nice selection of men's and women's clothing with some assorted interesting gift items…read more Service was very welcoming and friendly!

I found this place friendly and with lots of goodies when I worked in the mall last year. I still…read morego there from time to time. After a while, you realize how expensive some of the items are there, but it's worth it for some specialty items and that's why I still go. Also, the sales floor and cashier experience is friendly. The only negative aspect of this store is the space. It is very difficult to move around, especially when there's a crowd. You usually find yourself just waiting for people to move, it gets so crowded. Worse than a comic book convention's artist alley. D:

Love It because not only because they FnaF Item There service is good and not that awful. The value…read moreon FnaF plush's are good. I expected the value on plush's like $20. They A good selection on FnaF.

We wandered in here one day because we didn't know what it was. Turns out it's kind of a Pier One…read moreor Homegoods type place. We actually found a really cool birdbath here and one of those southwest style ceramic patio fireplace things. Good prices on both, so we bought them. The lady at checkout was sweet. Oh God, I'm becoming a bougie suburbanite

You will never know what you will find unless you walk thru the door. Right away we were Greeted…read morewith a smile and Hello the selection was very much a wide range of items so please take the time to explore each isle and you will find a Great sale

This store is conveniently located in Orland Park, IL. It looks like a high end boutique with…read morePetite, Regular and Plus sizes. I have always found something I liked there. The service is phenomenal and friendly. The dressing rooms are immaculate, and the clothing is placed neatly on racks or on tables. I only wish they had shoes there. A while ago, I bought leather boots from Talbots and they lasted me 8 years. Of course, I had to put new taps on from time to time. But now, I need another pair of boots. It would be more convenient to try on in a store instead of by mail. Nonetheless, I love Talbots for its elegance and fashionable flair. The clothes are timeless; perfect for work, a nice evening out, or day out with friends.

The clothes are lovely and made with quality fabrics. The staff is very helpful, while not being…read moreintrusive. On my last visit, it appeared that the fitting rooms were being sanitized after each use, and also that certain rooms weren't being used to increased social distancing.

It is hard to judge the store at this time due to the fact it is loaded with Christmas stuff right…read morenow. They tore down the old bank just to build this dollar store. The old store was located down the other end of the strip mall. The new store is a improvement over the old one. The seems to be a wide variety of items here. But right now the Christmas items is over whelming.

Nice Family Dollar store, good selection of various merchandise, clean, organized and neat,…read morefriendly, helpful employees. Return policy, however, depending on store is not as generous as WalMart, may only get store credit even if receipt is presented. Only other complaint is every Family Dollar store I have ever been to (around a dozen) will have at one time exhibited a smell of old garbage coming from somewhere inside the store, backrooms possibly, but this only happens once to me per store (Midlothian, Alsip, etc) 4/5 stars.