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    Macy's

    2.4 (89 reviews)
    Closed 10:00 am - 9:00 pm
    Updated a few days ago

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    Wanted front Rockport. Not have size The ones behind are what I ended up getting Ecco. Almost the same style but a better leather 02/22/25
    Kevin D.

    #13/2025 This Macy's in Orland Park is still a decent one for the most part. I came in with only one thing I needed to do I want to look at some dress shoes. I went to the men's section for the dress shoes I was looking at the rockports because I've worn rockports for quite a while and they didn't have my size in stock. I wanted to slip on style loafer for I didn't want to lace up shoe. I wasn't worried about the price. Rockports for about 120 bucks. But the nice sales lady guided me to this company from Denmark which I never heard of they've been around for a while I did a quick Google of them they were pretty quality company they're about $50 a pair of more $170 bucks each Ecco But I did notice the craftsmanship the leather is definitely a lot thicker and a better quality I was quite impressed. She brought out a size that she thought would be good for me after measuring my foot and said even though they didn't have a wide I didn't really need it I just buy it for comfort. But I tried these on and holy cow they were great. So I wore for about 15-20 minutes wandering around the area. The only difference was I had White Sox on I won't have those on with those I'll have on more darker dress socks. But I was very very impressed I hadn't bought a new pair of dress shoes and over 15 years at least. But I decided credit card was paid off for Macy's so I bought two pairs LOL. Compulsive impulse buying no willpower yeah that's me. So I bought a pair of black and brown. Hopefully they're going to last for quite a few years the quality seems really good I was very impressed. I'm going to look into this Ecco company more maybe.

    Parfume
    Lisa P.

    It's beginning to look like Christmas; so many holiday decorations, trees, ornaments and Santas. Gift boxes and holiday sets. My husband was searching for a new sent and was given a history lesson on the new YSL. Look at the box, it's called myself. M- for male. YSL-in the middle. F- for female on the end. Pretty clever. It was also explained that most designer fragrances will be going unisex. Don't worry, it will smell nice. It goes according to your body chemistry. He picked a nice set and of course received nice samples.

    Ro J.

    At this Macy location, the store is often chaotic, short-staffed, with impatient customers and long lines at the return/pickup register even before the holiday season. While the Christmas season comes to an end, shopping is not what it used to be for me. Instead of looking for great deals, I find myself bobbing and weaving from the guest that is not respecting my personal space or wearing a face mask. As cyber shopping becomes a wave of the future and the pandemic continues to affect our earth, we as customers must learn to be patient and respectful of others. Instead of being disrespectful to employees, put yourself in their place and understand that they are human with limited abilities and personal issues.

    NM C.

    Absolute hell on earth. Macys needs to learn how to tend to their store and make it shop-able for customers. An afternoon trip to the Orland Park store revealed a ransacked mens department with clothes piled on racks, clothing discarded in aisles, and misplaced items all over. Absolutely pitiful. We intended to make a significant purchase but were unable to find what we needed in the mess. The lack of customer service didn't help. This store needs corporate intervention immediately.

    Came to get this amazing smelling perfume.
    Berthea T.

    Macy is fully stocked with every cologne you are looking for. Customer service is great at all the counter this evening. The store is well organized there is not merchandise out of place, everything is easy to find. So much help around Macy's I think I will make this store my store to complete my Christmas shopping. Macy is also handing out gift cards for every $50 you spend. I spent $120 and received a $30 gift card to spend starting December 17th. I will highly recommend Macy's.

    Description and price.
    Zayana R.

    Jeez I hate so much Macys. Check it out buying sunglasses at Macys is not good. June of 2021 i was sold Vercase women sunglasses. January 2021 they are Men sunglasses. I post pics of the description. It is bad when you spend money on some sunglasses and then months later they change their description. I just cant wear them anymore.

    Myra J.

    Macy's is my favorite store all over the City, this store is so awesome. They got all the things I need, they have lots of variety, also they have so many styles and unique items. Their staff are so friendly and helpful, all of them are so nice to their customers, they give all of their customers a warm welcome, and they will show you a big smile once you entered their store. I really love their service, you can ask anytime for help, they will quickly go to you and help you. Their store is always nice and clean, they also have decorations around, it is really worth visiting again and again. They also have sale sometimes, good deals, and even discounts for some of their items. I am really satisfied shopping at their store, I will definitely go back again, and also recommend their store to all of my friends. Thumbs up Macy's! Keep up the good work. Thank you for your great service.

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    Over priced crap, Customer service is horrible and return policies after Christmas Suck !

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    Page 1 of 3

    Ask the Community - Macy's

    I have a large item, air purifier, and have option to return via ups or macy's store, Orland Park. Does anyone know where or what entrance does one go to for their returns? (ex: Kohl's has all their returns and pickup in back of their stores)

    At Macy's, enter through the lower level via the doors in the men's department or the shoe department.

    Don’t See Your Question? Ask Away!

    Review Highlights - Macy's

    We had a great experience at the Orland Park Macy's on Sunday July 31st.

    Mentioned in 2 reviews

    Read more highlights

    Jos A. Bank

    Jos A. Bank

    (11 reviews)

    $$

    I bought my first suit at JAB decades ago (1979) long before Tailored Brands owned them, and used…read moreto buy my wife's business suits from there in the late 80's--long time customer. I so frequently buy clothing from them online that their website is on my home-screen. However, sometimes the brick and mortar store is needed. JAB Orland Park is my destination when in store service is required. Yesterday I was swapping my summer jackets for winter coats and recognized that I no longer owned a blue dress topcoat, so off to Janet at Joe Banks I went. Her level of service is second to none! Five minutes after entering the store I was being checked out at a register with a beautiful blue wool dress coat that fits perfectly and was 30% off--an incredible value. Customer for life!

    After wasting my time at Men's Warehouse in Oak Lawn Illinois, I tried Jos L Banks men's clothing…read morestore in Orland Park. Thank god I did. The moment I walked in I was greeted by a very helpful and well informed sales woman, Janet. She asked me what she could help find for me today. I told her a sports coat and new shirt. She took my measurements and said right out that my selections would be limited, but she'll do her best to help me find what I needed. She pointed out what jackets she thought may work with my dark charcoal slacks. Janet was correct my selections were indeed limited, however I did find a light grey coat that I felt would work. Janet suggested that I try Men's Warehouse across LaGrange so I did. { See my 1 star review}. I returned and purchased the light grey jacket, which needed alterations and that got scheduled immediately, for a pick-up the next day. All in All I'd highly recommend Jos L Banks, ask for Janet

    DXL Big + Tall - Mens apparel storefront

    DXL Big + Tall

    (13 reviews)

    $$

    Excellent store. Very helpful staff. The store contains inventory that's hard to find at other…read morestores. They offer coupons and have sales that somewhat offset the high prices.

    I won't drag this out but the two ladies that work there are terrible for this brand of business ,…read moreThe service I received walking into this establishment is ridiculous as me and my wife walk enter the store I noticed a STRONG black and mild smell in the store as soon as I entered DXL ...After walking to what I thought was a casual section for a nice dress shirt and slacks for our anniversary dinner a lady named Dionna darted from the back area straight us asked us did we need help, I told her I needed what the occasion was and how I wanted to look but I also said I am on a budget her response was idk what budget means I was shocked she would even say something like that working in sales I told her my price I wanted to spend so she could kind of understand and this lady still takes me to there Michael Kors stuff when I asked about oak hill she smirked and said o that's what u mean by budget ... immediately asked for a supervisor and she walked off and came back with Davina the black and mild aroma became more stronger once she came from the back room to see what happened... I told her I was disrespected cause I was on a $200 budget wanting oak hill by her fellow co worker she smirked as well and kind of laughed at the comment and walked to take my sizes for a dress shirt and waist for slacks if u didn't need this shirt and slack for the next day I would of left because of the way I was spoken to as a customer, after the sizes was taken I was rushed to the cashier I asked if u could try it on they said all the doors are locked for the dressing rooms and wouldn't open and Davina stated she been in this business for 20 plus years and her measurements was correct ... once I got home in Chicago to try it on nothing fit I called back and one of them hung up in my face Please people do not shop at this location they have no service and no core value as a sales team

    Macy's - deptstores - Updated May 2026

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