It's a mens store where you can get dress shirts and suits. We were here last year when my hubby…read moreneeded to get clothes for his mom's funeral. The prices are reasonable. He had gotten a few bracelets that he liked. Last month we returned. He didn't need to get dressed up this time, but he wanted more bracelets. He had me choose a few that he would like. I think I chose the right ones as he's been wearing them.

Sadly I am unable to recommend shopping at this store because of the over the top rude bald,black…read morewoman at the counter. The inventory was everything as they had the jacket my grandchild sought, however, from the beginning, the women at the counter was short, rude and dismissive of our needs. When asked was the ensamble we picked out earlier to be held, the woman went briefly in back and said no, and the sales person that helped is not available., he was. Once the gentlemen returned to the floor and retrieved the pieces from the sales floor he stated the coupons are at the sales counter. We were told by the bald black women there are no discount coupons available because, "We have given out so many coupons!!" Strange uncomfortable experience, shop at your own risk and avoid her! The one star is for the horrible person only!

Excellent service. The sales people actually listened and helped me pick out the perfect suit. I…read morewon't go anywhere else when I need something formal.

Great quality with my suit, great perks for doing business with them, and a great experience and…read moreatmosphere. At Bridal Expos and online, you usually get bombarded with the chain Menswear places to do your business with for your wedding day (like I did). The styles at these places were bland and I wanted something different. I stumbled upon Sam Michael's and from my first visit (of probably 5 or 6 in total), I was hooked! Walking in here for the first time, I didn't know what to expected. I explained that I was getting married, and 8 groomsmen and 2 parents that needed suits. I was sat down and shown all of my different rental options, which included suits, tuxes, pants, ties, shoes and other accessories. So many decisions, but I was granted the ability to stay there and think carefully, but also explained to that I can change it as many times as I want up to a month or so before the wedding date. Attached are some pictures of the suit I picked for myself and my groomsmen. It was a brand new suit in their inventory that they personally owned, as well as the color choice for my accents (pocket square and tie). Michael and team were very professional through the entire process. We had multiple texts and phone calls back and forth during my moving of our wedding date as well as when my accent color was discontinued. After the wedding was all said and done, I was granted a $500 shopping spree on a suit set of my choice. That was really exciting and I got a nice blue, checkered patterned suit. Initially the suit was advertised to me as "slightly more expensive" but better quality and service than competitors. After we allocated our wedding finances after we got married, at Sam Michael's, I actually spent LESS than what I budgeted and LESS than a competitor I was initially going to go with. Totally worth it here! Thank you Mike and team for everything! I felt like family every time I walked in. No errors or resizing for any of us during our pick ups.

OK it's a pandemic Macy's is in trouble what can we do. The collection of clothes at this Macy's…read morewas less than anywhere else, however they still had some brand names. I did not see too many workers not too many customers but again it was closing time on Saturday evening at 6:50 PM. I hope Macy's makes it through the pandemic because They have some of the best clothes....

The store doesn't seem to have anyone working here. The lines are long and things are all mixed up…read morein random departments where they don't belong. There is a good amount of clearance stuff though which is kind of nice because what we shop for isn't want is sold out here. People can be sketchy at this mall, but just keep to yourself and not make too much eye contact it's fine. They have a backstage up stairs which is kind of like their clearance center. As long as your expectations are low with customer service this place will work if you need to find some thing and happen to be in the area.

My partner and I came into this place to find him a suit vest and tie for a funeral that he is…read moreattending. We walked through the whole store without being greeted even once. No one came to ask if we had anything specific in mind or if we needed help. We even tried to walk over to the area where the ties were hung up and the employees were taking up the entire aisle to get to the ties, while they continued yapping with a customer and paid us no mind. They didn't say a word or give us access to walk through to look around so we decided to take our business elsewhere. I would leave a one star but this review needs to seen by everyone.

I like what I see. I have not purchased a suit yet but I do plan to buy one. I really hope that I…read moreget the quality of the suit that I see in the picture

Adam provided exceptional service during my visit. I was greeted warmly, measured promptly, and…read moreoffered a variety of well‑considered options to help me prepare for my special occasion. Once we selected the suit, Adam took the time to ensure I received the best possible value. His professionalism was evident throughout, yet he maintained a personable, welcoming demeanor that made me feel genuinely cared for. I look forward to returning, and I hope to work with Adam again.

John helped my fiance and I out suit shopping for a wedding we will be attending and he truly went…read moreabove and beyond. From the second we walked in he guided us to the right section took measurements, helped pick out a dress shirt to go with the suit, rang us out, and unthreaded the suit all within about 20 minutes. He never tried to upsell us just helped us get exactly what we were looking for. I no longer live in this area but hope if I come in the future John will be there to help. 10/10 service!

The guy who assisted me was Ziad Ballan. He did very fantastic service and his strategies in…read moreselecting good fabric suits is top level. He is always happy to fix even the slightest problems that you have regarding your suit.

There used to be a Caramella managing this store, a sweet Italian lady with a nice crew back in the…read moredays. Back in early 2000s, this was the style, with those colours and bold designs, times are different now and I don't think they can sustain business

City Man Detroit has excellent customer service. Mr. Winfred an another gentleman that works there…read moreare the epitome of what great customer service should look and feel like. The store is well organized and clean. Prompt service when you enter. I highly recommend this location.

Absolutely disgusting company! I have returned item 2 days after i have purchased it due to poor…read morequality of fabric. All the tags attached. They refunded $10.00 instead $175.00 I have never been so disappointed with such a poor customer service!!!

Great customer service ! I ordered a jersey to attend opening day and had it scheduled for pick up…read morein this location . My flight was cancelled and I did not make it to Detroit . The team at this store shipped me the Jersey to Georgia and included this nice note ! I thought it was such a great gesture. I appreciate you all!! 10/10. Now that's how you go above and beyond and take care of your customers !

Wow great selection service and prices for the Big Man I am. Folks just can't find dress pants for…read moremen anywhere. Kohl's Target Penny's and Burlington went to all in one day. Read reviews around the web and Bam a trip planned next day. Looking for Black Dress pants 48x30 what a mega selection. Entered store promptly greeted and left alone just how I like it. The guy Chuck outstanding service friendly with a smile and Thanked me for shopping here. Dude you got the skills many don't I assure you I'll be back for more great service and clothing.