I took my automobile into them to have a new front bumper put on after it was damaged while being…read moreat a repair shop they put on the new bumper but didn't align it the way it should have been they said it came in that way well ya but you would have thought when putting on the new bumper they would have it aligned it the way it should have been!!

I love this place. Corinna Rowland is one of the owners and handles the customer service. I have…read morebeen there on several occasions and couldn't have asked for better customer service. The first time they repaired a vehicle of mine they did an awesome job. A day or so after I picked it up, she called and stated they had over charged me by $70 some odd dollars (unknown to me) and said she was immediately going to credit my card which she did because she had quoted it for less. The fellas in the shop are equally polite, and the quality of the repairs are unparalleled. Repairing a crashed car sucks, but it is actually a pleasure speaking and dealing with them, as they are so polite and friendly it makes the experience much less painful!!! Great communicators and workmanship!!!

After a minor fender bender that wasn't my fault, I needed some repair work done to the tail light…read moreand bumper of the car. My insurance agent provided me with a list of collision repair shops. I feel fortune that I chose Canyon Auto Body. Nick was professional, courteous, communicated with me over the phone, and provided documents that detailed everything. I was impressed how thorough he was. I was even more impressed when I saw the work they'd done. Good as new. Maybe better than new. I would not hesitate doing business with them, but hopefully no more fender benders, so I won't have to.

Everything went well. They took the car in a timely fashion and completed the work when stated…read more When I picked up my car I realized that their work was above and beyond any other shop I have used in Salem. My car looks like new, and the inside looks like they detailed it too. I've used CAR a few times, and their service and body work is excellent. The price is lower than quotes I've gotten in Salem The drive is a few minutes east, but Well Worth it!!

Professionals. I brought in the vehicle for an estimate (I don't expect over the phone estimates;…read morethat's unreasonable). I got a direct answer, said yes and the work was done well. I think it turned out to be more work than expected. The quote was honored anyway and the work was very good. I was looking for quality, not the lowest price.

Summarily refused to spitball a cost for a simple scratch…read more.. Just give me a range so I have some idea what I'm looking at...$100? $1,000? I'm in a wheelchair...I can't just stop by... I just need to know roughly what it's gonna be before I try to pack up my chair and make it into the truck...I need to know if it's worth the tremendous effort that that requires... I'll take my business elsewhere, thank you.

Beautiful work on the truck. Five stars for that. *****…read more But.... I got to pay them 3% Surcharge for paying with a credit card. Zero stars for that, since credit card processing fees are considered a normal business expense that is tax deductible. Hence, they did a bit of double dipping. I did send them information and asked that they share with their accountant (who should know these things) and will hopefully convince them not to punish people for using a credit card.

The car looks perfect! Great work. And excellent customer service. You finished it ahead of your…read morepromise date. Thank you. I enjoy supporting locally-owned, locally run businesses like yours.

Friendly couple who own the shop who did a great job and had no problem figuring out insurance…read morematters. The job was also done faster than I anticipated. They also are restoring multiple old cars which are neat to look at. If you don't mind driving a couple minutes out of town this is a great auto body shop.

From the owner: Collision, Restoration, Minor Mechanical, Custom Paint, Insurance Claimsread more

Aerle Seims was very attentive and communicated well during the work on my car. When I had a…read morequestion regarding the work, he communicated in a very polite fashion and ensured that I was completely satisfied. Complete customer satisfaction is clearly a goal at B&R. I would recommend them to anyone.

I have brought my Mercedes SLK in for some body work and touch ups as well as my wife's 4 Runner…read moreand VIP do and amazing job. Val and Laya are great people to work with honest about the job and the costs involved and will try to save you money when possible. Highly recommended! Bill McNally

Very responsive and very expedient and the work seemed really well done -- they also helped me when…read morean indicator light went out after the car was repaired!

Possum was great to work with. They got my car in right away and finished it in a timely matter…read more They kept me updated the whole time. The repair work looked great, couldn't even tell it had ever been damaged. I highly recommend them!

All went as expected, the finish product was amazing. The pickup was finished on time and for a…read morevery fair price. I would highly recommend

Dmytro is a fine man to do business with. He just delivered my car to my home it looks brand new! I…read moreasked him to do a little extra expecting to see it on the bill but he did not charge me.. when I first took my car to him I had ordered an Uber I went to wait he walked me outside he insisted on waiting with me to be sure I was safe. I'm 70 yrs old with a little tiny dog... the whole experience with him has been wonderful. Thanks again Dmytro!

Gear and Body Shop is the best! Dmytro kept in contact with me while my car was being repaired. The…read moreprice was better than other shops in town and the service was superb. When I was struggling to pick my car up, he offered to drop it off at my house!!! Then I forgot to offer a tip and he refused to let me pay for driving all the way to my house to drop it off. What a kind person! My car looks perfect. Thank you so much, Dmytro!

When you least expect it and don't know where to turn. My…read morebrand new BMW, drove for 10 min after we purchased it, I was hit by another driver. It shocked me to no end, but, we went and ran and checked out the other to make sure they were ok. Silver Creek had fixed my husband's pickup a few years ago and did an excellent job so I called them if I could have my car towed there and Lilly, who was so helpful and reassured me everything was going to be OK. They had my car for three weeks, and we would stop in for updates and they took such good care of us as well as my car. They got us a rental car and I had no worries. My car looks like new again. The details of everything needing inspected was and more. We would highly recommend this family run business who are very professional and friendly. This is something that you don't find much of anymore. Thank you Bob and your family

We have had body work done on our Toyota Sienna and were very happy with their work. The estimator…read morecarefully reviewed the damage gave us a fair price. They then worked with our insurance to cover the costs. The work was done on schedule, with attention to detail and without the need for any follow ups. Good communiication and easy to work with. Would highly recommend Silver Creek Auto Body to anyone needing body work.