I took my BMW X5 to Jackson's after rubbing the passenger side front quarter panel against a rock…read morewall. Larry got right to it. Give me a very fair quote. I left the car on the spot and it was done in two days. Not only did they fix the deep scratches, but he told me they found some other little flaws in the paint and took care of those as well. Great family business. I recommend going to them. Larry's a good guy and the shop did great work.

We just had my husband's handicapped van repaired here and they did such an awesome job! He was…read morestuck home until it was repaired. They fixed it in 3 DAYS because they knew how dependent he was on his van! The workmanship was exceptional! They were so friendly and helpful. We cannot recommend them any higher! Take your car to them, you won't be sorry!

Unfortunately because Of no fault of mine, I've had to bring…read moremy car two times to Hyacinth for body work. And each time I've had a great experience. The quality of work is great, and turn around time is fast! My car looked brand new each time it was returned to me. Highly recommend hyacinth if you need body work done for your vehicle

what kind of collision center is this? Called and spoke with Jesus, asked if they work with a…read morecertain insurance company after I was hit while parked. He told me they didn't. Asked if they were willing to work off their estimate and he said they wouldn't. I asked, if I paid oop and he said they still wouldn't work on the car. what kind of collision center is this that doesn't want any type of business. Stunned! Don't go here as they don't value any type of business.

I received the best customer service today ... Wyatt you're…read moreamazing. I'll be forever grateful thank you for your incredible dealership and the most amazing customer service , highly recommend five stars for sure.

Mackins was super helpful in getting my Tesla model x back to perfect condition. Originally I…read morethought I just needed a new bumper but they were able to help me with a new hood, bumper, a few other parts and work with my insurance to get it all squared away. Erik was a great point of contact. He communicated everything as the repairs progressed overall I am very satisfied with the work they did and I would recommend them.

Josh and his team did an amazing job fixing my car. To say that they went above and beyond is a…read morehuge understatement. They gave me an incredible deal and did more than I asked without charging extra. These guys care about people and do really great work. I'll never be able to say Thank You enough!!!

this place fully scammed me. i paid over $1200 for a repair that was NEVER MADE. On top of that,…read morethe owner left me a nasty voicemail when I was late to pick up my vehicle. I took it to another mechanic and they said the same issue that this place diagnosed was still an issue. That there's no way this shop even attempted to repair it.

Mike restored my Prius to it's 2013 splendor!…read more He also liked my dog, who came with me every time we met. He is a dog person. If that isn't enough for some people, I have to say he did a GREAT JOB on my car, too. I had to pay out of pocket because of an insurance...problem. Mike was conscious of my financial situation, and checked with me before doing the most expensive repairs. He took losses on some of his profits so my car could be repaired. He didn't charge me an arm and a leg to store the car when it was done but I didn't have the money to pay for it yet. So I am left to ask, are there actually GOOD PEOPLE working in Auto-body repair? Apparently so, and his name is Mike.

Best Auto Body shop around. Mike was so nice and very helpful. He told me everything that was wrong…read moreand even saw some things I didn't even notice. He gave me a free estimate on how much it was gonna cost with every detail. He kept me up to date with when the car will be finished. He even changed my license plate covers. Took them 5 days to fix and it was like nothing happened! Will definitely be my place to fix my cars in the future.

Overall great experience! I think the estimation process could be improved but would definitely go…read moreback. Everyone was kind and easy to work with. They worked efficiently with my insurance (State Farm). I haven't had many external repairs on my car like this but the work seemed to be a good value (my dad works for a dealership and agreed). They also cleaned my car inside and out which was a pleasant surprise!

They installed Chinese parts on my pickup , huge scratches on the front emblem that has a radar…read morebehind it, polished and re installed , still very visible. Grille and hood not lined up , missing plastic retainers in fenders, fog light rattles now, when I looked at it, the fog lights originally mounted with 4 screws now it has a clip and one screw ( maybe for a different model ? Would think when they weren't the same they would've got the right part) , fog lights aimed too high they are useless until I replace the bezels with OEM and aim them correctly . New headlight not aimed correctly, was aimed directly at oncoming traffic, it also is a different color light it is more white light than my right side and looks funny , I'll be replacing it. Looked up some of the part numbers on amazon and found $10 parts I was charged almost $40 for. , the paint does not match in the sun . My insurance uses them as a partner company so I expected the repairs to be OEM .. not happy with any part of this $5,000.00 repair . It was a complete Waste of my time while they had it and a waste of my time and money for things I will fix myself correctly without using my insurance. Frustrated is just the beginning of how I feel ..

My Honda CRV was rear-ended and required extensive repair/replacement of a quarter panel, the rear…read morebody panel including the D pillar, the floor and the liftgate. I chose this company because of Lovegrove's solid work in the distant past. It was the right decision. My five stars are a grateful nod to... Professionalism: 100% at every level. Convenience and layout of location: Easy to navigate. Appearance of the site and its reception area: Immaculate. Attitude of the receptionist: Gracious and efficient...and with dual language proficiency. Attitude of the managers: Personable, alert and informative. Attention to customer questions and concerns: Earnest, patient and knowledgeable. Customer confidence: Complete. Working relationship with Enterprise Rent-A-Car: Smooth Interface with Allstate Insurance Co: Also smooth Overall business environment: Warm, friendly, and positive with a constant focus on thorough satisfaction. Respect/value for the vehicle, the team, and the customer: Significant. Communication from start to finish: Superb. Quality of workmanship: Expert. Final product: Beautiful!

Hoyt location: The worst work and the slowest work I have…read moreever received!! Had my truck for three and a half weeks and wasn't even fixed completely when I got it back. Took it back and it's been sitting there not touched for two weeks and no one thought to call to tell me there was an issue. Went and picked it up today. A hose was dangling from the underneath. Nice. They told my insurance company it wasn't safe to drive. Then why did they send it home the first time saying all repairs were complete?? I took it back to them because they didn't fix the bumpers or the windows or the running board. My claims officer called them and asked why all of a sudden it wasn't safe? They said that was incorrect information. Super mad! I'll go somewhere else for the rest of the repairs. The office ladies are very nice though, the only positive thing I have to say.

Wonderful customer service and trustworthy technicians…read more Thoroughly inspected my car and found issues i didn't know about

I would seriously recommend going somewhere else. I came in for an oil change and to have them make…read moresure my headlights are attached correctly because they have been loose in the past. They did not tell me that the inspection comes with any service, nor did they give me the ability to opt out beforehand on the information sheet I filled out. They tried to charge me 300$ for the oil change because my oil cap was stuck on from my last oil change. They told me my headlights were fine, I have had to get out of my car and push them back in to get them working leaving my job at midnight twice since I've left that shop, which is the issue I wanted fixed. They also quoted me 10k for the other damage to my car, which I was already aware of because I PAID for an inspection with another shop. Now, two weeks later, I'm getting new lights on my dash and my car is running horribly, which never happened after my Walmart oil changes (though they got my cap stuck). Everything about this place is sketchy, they WILL damage your car to get you back in the shop, do not trust this business. I will be taking my car somewhere that has some business standards.