Greg Smith is the worst. Sells me a sumpump and stopped working and said can't help you! Wow!!!read more

I had a leak under my kitchen sink. I call Greg on Sunday and he called me right back and schedule…read morean appointment for Monday at 10. He was on time and was Covid 19 protected. He replaced my kitchen faucet and did a good job. He is very nice and reasonable priced. I have been using his service for 17 years.

Poor quality and workmanship. Holt Plumbing was a sub-contractor on renovation at my house (General…read morecontractor- Quad-A Construction). Replaced a cast iron 4" drain pipe with pvc. Which was fine but they did not properly tie-in the humidifier drain in my attic to the drain pipe. Hence now heating season is here and discovered water in my basement from the poor tie-in my attic. Water had been spraying on the attic floor for over 2 months before I discovered it. Also, left random pex pipe sticking out a wall in the basement (made no sense). And lastly had to make multiple requests to fix a leak in newly installed pvc sink drain. They were non-responsive to my general contractor and the gc did not follow thru on the outstanding issues. Not happy with the poor quality and do not recommend.

They started out as great very friendly and their employees were friendly too!!…read more Then it became apparent the plumbers they sent were not on par. The workmanship was shoddy and I had leaks in everything they installed. I had a sink, toilet, shower, and fridge water line installed. The toilet leaked first and they took days to come fix it saying the error was cracked toilet. It wasn't. It was installed poorly and didn't seal. That destroyed my hardwood floor because they wouldn't respond promptly. Then my sink drain leaked ruining the inside of my vanity because they didn't tighten the sink down and didn't seal the entire drain with plumber putty. I had to repair that myself since they didn't respond to my request for them to come repair the leak. Then my shower leaked because they put a joint in the middle of the pex line to the shower head instead of replacing the line with a new pipe and didn't tighten it correctly. Also, the shower head was installed 2" off center from the mixing valve which I thankfully caught before tiling. I work as a construction project manager and this was by far the worst I've seen. Avoid them at all costs. Maybe I got the guys who didn't know what they were doing but I have no idea how anyone is giving them more than 1 star.....

Timely response. Great diagnosis. Pleasant. Very reasonably price. I would highly recommend him.read more

1 Star - Only for arriving on time, otherwise zero…read more If you don't want to read the long review: Extremely unprofessional, overpriced, failed to unclog the drain, and tried to upsell unnecessary major sewer replacement work with another company. I moved into a 1960s-70s home and soon had a basement main drain clog. I chose Allen's Plumbing based on their high ratings. They arrived on time but immediately began criticizing my real estate agent and home inspector, boasting about decades of experience. He spent less than 30 minutes with a snake, claimed it could not go past 50 ft, and pulled out only a small amount of debris and fine roots--about the size of a fist--yet dramatically acted as if my sewer was severely damaged. On-site, he pressured me to call my agent, rudely criticized them over the phone, and claimed I had only two options: dig up the basement or the yard, costing about $5,000. He insisted the pipe was broken and needed replacing, and charged $265 for the day's "work." He then called in another company with a camera (Kowski's Sewer Service), quoting another $250. This second company was equally unprofessional, failed to locate the blockage, and suggested I check with insurance about replacement. They also damaged my drain plug and left a filthy mess. The next day, through my teacher's contact, I hired another plumber--professional, clean, and determined. He used a snake to go 100 ft, removed a long arm's-length mass of debris, and found the real culprit: a clump of wet wipes. Problem solved without any pipe replacement. Clearly, my pipe was not broken. Allen's Plumbing exploits customers' lack of technical knowledge to push unnecessary major repairs. This is unprofessional and shameful. Businesses like this will not last long. I will continue to post reviews and file complaints on other platforms to warn others and prevent more people from being deceived and losing their money.

Went out of his way to accommodate my time frame. Meticulous in solving the drain problem. Call…read moretook longer than usual but still gave me quoted price. Very satisfied.

We had a bad issue with sewer backing up in our basement. Sean quoted a very reasonable price for…read morehis services and was able to correct the problem without extra costs the same day! Can't get better service than this! Have a number of properties in the Lansing area and sewer problems seem to pop up every so often. Will definitely go back to Sean in the future.

I called to ask about sewer cleanout. I found they had someone in my area of the city and he said…read moreif I send my address, he'd come by and see what the problem was. He was here in a matter of minutes, helped me clear the way to the cleanout as I've been sick all year and it was a mess. It didn't take long and he had my main line open and I was able to run water again. I was very happy with the service, especially 3 days before Christmas and I still had baking to do. And the cost to have the work done was quite reasonable. I would definitely refer Drain Works to anyone I know. Thank you.

Drain Works is an exceptional service! We had an issue with our main line and they went ABOVE AND…read moreBEYOND to work with the city and other parties to get the issue resolved. When it turned out that it wasn't fixed by the city the first time, they came back out on a Sunday morning to snake the pipes again and were incredibly kind, informative, and just generally a good time. 10/10 would recommend them to anyone who needs any work done.

Rick responded very quickly to our plumbing emergency. Great Saturday Service! Highly Recommend!…read more He was very helpful and professional. I will call him again in the future!

From the owner: Shepherd Plumbing has 35 years experience serving mid-Michigan and all of its plumbing& piping…read moreneeds. State of Michigan Master Plumber #8110738 - Fully Licensed and Insured. Call Us Today 517-667-1821 for Residential & Commercial Services!

Joe and Jacob ran a gas line to my range. They were professional, efficient and respectful…read more Reasonably priced. If I need additional plumbing services I will definitely give them a call.

I needed to replace an old, leaky shower valve before I could renovate a downstairs study. Two…read moreother plumbers had said they would do the job but failed to follow through, delaying the project for weeks. A realtor friend recommended Joe. He came out the next day, quoted the job on the spot, and he and his grandson Jacob got the repair done a few days later. Very nice people, professional and responsive. Highly recommended.

Excellent and professional quality service to our older home in Delta Twp, MI. Known and enjoyed…read moreRichard

I can't understand why they have a low rating. When the…read moretechnician arrived he explained everything he was going to do. . The service I received was amazing and I highly recommend Whitney Services for your needs.

The representative came out, but never followed up with an estimate. I'm still waiting.read more