After talking to various companies for qutoes, Allen's gave me the fairest proce and the clearest…read moreexplanation of what the problem might be. As I am a accomplished handyman myself, this was an issue with my drain system that was beyond my skills. Tom had all the expensive equipment that I didn't have to buy. The problem turned out to be minor and I definitely got my moneys worth for the peace of mind (and no more sewer smells). He was professional and timely, a perfect businessman that really knows his stuff.

1 Star - Only for arriving on time, otherwise zero…read more If you don't want to read the long review: Extremely unprofessional, overpriced, failed to unclog the drain, and tried to upsell unnecessary major sewer replacement work with another company. I moved into a 1960s-70s home and soon had a basement main drain clog. I chose Allen's Plumbing based on their high ratings. They arrived on time but immediately began criticizing my real estate agent and home inspector, boasting about decades of experience. He spent less than 30 minutes with a snake, claimed it could not go past 50 ft, and pulled out only a small amount of debris and fine roots--about the size of a fist--yet dramatically acted as if my sewer was severely damaged. On-site, he pressured me to call my agent, rudely criticized them over the phone, and claimed I had only two options: dig up the basement or the yard, costing about $5,000. He insisted the pipe was broken and needed replacing, and charged $265 for the day's "work." He then called in another company with a camera (Kowski's Sewer Service), quoting another $250. This second company was equally unprofessional, failed to locate the blockage, and suggested I check with insurance about replacement. They also damaged my drain plug and left a filthy mess. The next day, through my teacher's contact, I hired another plumber--professional, clean, and determined. He used a snake to go 100 ft, removed a long arm's-length mass of debris, and found the real culprit: a clump of wet wipes. Problem solved without any pipe replacement. Clearly, my pipe was not broken. Allen's Plumbing exploits customers' lack of technical knowledge to push unnecessary major repairs. This is unprofessional and shameful. Businesses like this will not last long. I will continue to post reviews and file complaints on other platforms to warn others and prevent more people from being deceived and losing their money.

Greg Smith is the worst. Sells me a sumpump and stopped working and said can't help you! Wow!!!read more

I had a leak under my kitchen sink. I call Greg on Sunday and he called me right back and schedule…read morean appointment for Monday at 10. He was on time and was Covid 19 protected. He replaced my kitchen faucet and did a good job. He is very nice and reasonable priced. I have been using his service for 17 years.

I contacted Rocky to schedule a sewer drain clean out and because I called on a Friday during…read moreregular business hours, he only charged us Friday rates even though I arranged for a Saturday appointment. He was prompt, courteous and professional. We were very satisfied with his work. He put us in contact with someone who could fix an additional problem, so we got everything fixed on the one Saturday. I recommend him. Maureen M.

I called to ask about sewer cleanout. I found they had someone in my area of the city and he said…read moreif I send my address, he'd come by and see what the problem was. He was here in a matter of minutes, helped me clear the way to the cleanout as I've been sick all year and it was a mess. It didn't take long and he had my main line open and I was able to run water again. I was very happy with the service, especially 3 days before Christmas and I still had baking to do. And the cost to have the work done was quite reasonable. I would definitely refer Drain Works to anyone I know. Thank you.

I can't understand why they have a low rating. When the…read moretechnician arrived he explained everything he was going to do. . The service I received was amazing and I highly recommend Whitney Services for your needs.

Great customer service and very professional. I have had various plumbing needs handled by Whitney…read moreservices and am very pleased!

I called & made a service request for a possible plugged pipe from my garbage disposal to the…read moredrain. Sure it was something I could have done myself before several different physical issues, but Shawn was more than happy to handle it. Shawn was right on schedule he stated, took care of it in about 15-20 mins. Value is in the eye of the beholder; I was perfectly fine with the cost since I'm 17 miles north of Lansing, & it was handled competently. Thanks Shawn!

Shawn was great. We had a few minor issues in our home that needed the attention of a plumber…read more Shawn was responsive and was able to put our minds at ease. Clearly this is a business that operates with tremendous integrity. Highly recommended.

We have had great success with major plumbing repairs with Guthrie's Roto Rooter in the past and…read morethey have always been courteous and professional. When our drain plugged this last time, they were prompt, efficient , and offered a helpful suggestion. We will definitely continue to use their services in the future.

We have used Guthrie's for a long time and have always found them to very professional and courteousread more

Our basement flooded due to a broken sump pump and clogged drain. Technician Kyle showed up and…read morequickly diagnosed the problems. He was polite and enthusiastic, patiently answering all of our questions and explaining our situation. He replaced the sump pump and performed a drain cleaning with the "snake" equipment. It only took him a couple of hours, and he gave us a 10 percent senior citizen's discount. Kyle was a model of efficiency, an excellent plumber, and a real gentleman! From this point on, American Plumbing will be my "go-to" business for plumbing needs.

I have used American Plumbing numerous times including today. As usual everyone was 5 star! As much…read moreas I dislike having to use their service, as it's usually an emergent situation, they are fantastic!

Cameron has done large and small jobs for me (cast-iron drain replacement, unclogging sewer line,…read moresink drain replacement, urinal flush valve replacement, water heater anode replacement) . Good prices, great workmanship - he's the first call I'll always make if I need plumbing work. I wouldn't hesitate to recommend him for any work you need.

From the owner: Serving the Lansing area as a fully licensed, bonded, and insured plumbing company who are ready…read moreto assist with any project you need! Quality is are number one goal and to leave you informed and satisfied.

These guys were absolutely amazing for us! We have a 1900's house that needs a little TLC. After…read moreit's purchase a year ago we had a problem with the bathroom tub cracking. We had been unable to get anyone to come out to even give an estimate. My boss recommended Hedlund for us and he was right. Tom Hedlund came out to the house the next day, had 2 different estimates for us drawn up by Monday (he came out on a Friday) after we decided on just the tub replacement he had an appointment set for us. The guys that came out, Donnie and Costel(?), were awesome and fun loving but professional. They did amazing work, even solved a few unexpected problems. They even were good natured when our over friendly fat cat kept disrupting them, Dobby got lots of loving I would 100% recommend this company. I was actually amazed to see they only had 3 stars. I believe the problem there is that not enough people write about their great experiences. I've spoken to several people who have used this company and the consensus is that they do amazing and professional work. We have a lot of work that needs to be done and we will absolutely use these guys for it!

I had a problem with my sump pump the day before, it was making all sorts of grinding noises. When…read morewe went down to the basement, we saw that there was water and the sump pump really needed help, to be repaired or to be replaced. George, the serviceman, laid out all the options that I had and what would would be done for each and then I chose the one that I thought was the most appropriate for this problem. When he finished, everything looked great and the dehumidifier which was emptying into the sump pump was put back in place and worked correctly.