Timely response. Great diagnosis. Pleasant. Very reasonably price. I would highly recommend him.read more

1 Star - Only for arriving on time, otherwise zero…read more If you don't want to read the long review: Extremely unprofessional, overpriced, failed to unclog the drain, and tried to upsell unnecessary major sewer replacement work with another company. I moved into a 1960s-70s home and soon had a basement main drain clog. I chose Allen's Plumbing based on their high ratings. They arrived on time but immediately began criticizing my real estate agent and home inspector, boasting about decades of experience. He spent less than 30 minutes with a snake, claimed it could not go past 50 ft, and pulled out only a small amount of debris and fine roots--about the size of a fist--yet dramatically acted as if my sewer was severely damaged. On-site, he pressured me to call my agent, rudely criticized them over the phone, and claimed I had only two options: dig up the basement or the yard, costing about $5,000. He insisted the pipe was broken and needed replacing, and charged $265 for the day's "work." He then called in another company with a camera (Kowski's Sewer Service), quoting another $250. This second company was equally unprofessional, failed to locate the blockage, and suggested I check with insurance about replacement. They also damaged my drain plug and left a filthy mess. The next day, through my teacher's contact, I hired another plumber--professional, clean, and determined. He used a snake to go 100 ft, removed a long arm's-length mass of debris, and found the real culprit: a clump of wet wipes. Problem solved without any pipe replacement. Clearly, my pipe was not broken. Allen's Plumbing exploits customers' lack of technical knowledge to push unnecessary major repairs. This is unprofessional and shameful. Businesses like this will not last long. I will continue to post reviews and file complaints on other platforms to warn others and prevent more people from being deceived and losing their money.

Greg Smith is the worst. Sells me a sumpump and stopped working and said can't help you! Wow!!!read more

I had a leak under my kitchen sink. I call Greg on Sunday and he called me right back and schedule…read morean appointment for Monday at 10. He was on time and was Covid 19 protected. He replaced my kitchen faucet and did a good job. He is very nice and reasonable priced. I have been using his service for 17 years.

I called to ask about sewer cleanout. I found they had someone in my area of the city and he said…read moreif I send my address, he'd come by and see what the problem was. He was here in a matter of minutes, helped me clear the way to the cleanout as I've been sick all year and it was a mess. It didn't take long and he had my main line open and I was able to run water again. I was very happy with the service, especially 3 days before Christmas and I still had baking to do. And the cost to have the work done was quite reasonable. I would definitely refer Drain Works to anyone I know. Thank you.

Drain Works is an exceptional service! We had an issue with our main line and they went ABOVE AND…read moreBEYOND to work with the city and other parties to get the issue resolved. When it turned out that it wasn't fixed by the city the first time, they came back out on a Sunday morning to snake the pipes again and were incredibly kind, informative, and just generally a good time. 10/10 would recommend them to anyone who needs any work done.

I can't understand why they have a low rating. When the…read moretechnician arrived he explained everything he was going to do. . The service I received was amazing and I highly recommend Whitney Services for your needs.

The representative came out, but never followed up with an estimate. I'm still waiting.read more

Went out of his way to accommodate my time frame. Meticulous in solving the drain problem. Call…read moretook longer than usual but still gave me quoted price. Very satisfied.

We had a bad issue with sewer backing up in our basement. Sean quoted a very reasonable price for…read morehis services and was able to correct the problem without extra costs the same day! Can't get better service than this! Have a number of properties in the Lansing area and sewer problems seem to pop up every so often. Will definitely go back to Sean in the future.

We have had great success with major plumbing repairs with Guthrie's Roto Rooter in the past and…read morethey have always been courteous and professional. When our drain plugged this last time, they were prompt, efficient , and offered a helpful suggestion. We will definitely continue to use their services in the future.

We have used Guthrie's for a long time and have always found them to very professional and courteousread more

Our basement flooded due to a broken sump pump and clogged drain. Technician Kyle showed up and…read morequickly diagnosed the problems. He was polite and enthusiastic, patiently answering all of our questions and explaining our situation. He replaced the sump pump and performed a drain cleaning with the "snake" equipment. It only took him a couple of hours, and he gave us a 10 percent senior citizen's discount. Kyle was a model of efficiency, an excellent plumber, and a real gentleman! From this point on, American Plumbing will be my "go-to" business for plumbing needs.

I have used American Plumbing numerous times including today. As usual everyone was 5 star! As much…read moreas I dislike having to use their service, as it's usually an emergent situation, they are fantastic!

Cameron has done large and small jobs for me (cast-iron drain replacement, unclogging sewer line,…read moresink drain replacement, urinal flush valve replacement, water heater anode replacement) . Good prices, great workmanship - he's the first call I'll always make if I need plumbing work. I wouldn't hesitate to recommend him for any work you need.

From the owner: Serving the Lansing area as a fully licensed, bonded, and insured plumbing company who are ready…read moreto assist with any project you need! Quality is are number one goal and to leave you informed and satisfied.

I had a problem with my sump pump the day before, it was making all sorts of grinding noises. When…read morewe went down to the basement, we saw that there was water and the sump pump really needed help, to be repaired or to be replaced. George, the serviceman, laid out all the options that I had and what would would be done for each and then I chose the one that I thought was the most appropriate for this problem. When he finished, everything looked great and the dehumidifier which was emptying into the sump pump was put back in place and worked correctly.

I contacted them to check a couple issues in my home. They came out the following day. I was…read morenotified about a half hour before they arrived, which was plenty of time to finish my task. It was Luke and Keegan, both were very polite and knowledgeable. They were able to get the work completed quickly and first time around. This is the first time that I had used Hedlund plumbing and will gladly use them again. Thank you.