The worst experience I've ever had with any tradesman or contractor. In fact, Frook is so bad they took their own business listing off Google because the negative reviews were so overwhelming.
Frook was hired by my maintenance team to fix a leaky water shut-off valve. Upon inspecting the plumber's work my team found that not only had Frook installed the valve incorrectly, but they dribbled hot solder on the wall and floor, ruining both the paint and carpet. I personally contacted the owner of Frook Plumbing who, after dodging my calls for several weeks, said he would "come out and take a look." Many weeks and many follow-up calls later and he's never shown up or spoken to me again.
My team and I finally gave up, patched the wall ourselves, repaired the carpet ourselves, and had another company fix the water valve. Absolutely outrageous. Never use Frook Plumbing. read more