1 Star - Only for arriving on time, otherwise zero…read more If you don't want to read the long review: Extremely unprofessional, overpriced, failed to unclog the drain, and tried to upsell unnecessary major sewer replacement work with another company. I moved into a 1960s-70s home and soon had a basement main drain clog. I chose Allen's Plumbing based on their high ratings. They arrived on time but immediately began criticizing my real estate agent and home inspector, boasting about decades of experience. He spent less than 30 minutes with a snake, claimed it could not go past 50 ft, and pulled out only a small amount of debris and fine roots--about the size of a fist--yet dramatically acted as if my sewer was severely damaged. On-site, he pressured me to call my agent, rudely criticized them over the phone, and claimed I had only two options: dig up the basement or the yard, costing about $5,000. He insisted the pipe was broken and needed replacing, and charged $265 for the day's "work." He then called in another company with a camera (Kowski's Sewer Service), quoting another $250. This second company was equally unprofessional, failed to locate the blockage, and suggested I check with insurance about replacement. They also damaged my drain plug and left a filthy mess. The next day, through my teacher's contact, I hired another plumber--professional, clean, and determined. He used a snake to go 100 ft, removed a long arm's-length mass of debris, and found the real culprit: a clump of wet wipes. Problem solved without any pipe replacement. Clearly, my pipe was not broken. Allen's Plumbing exploits customers' lack of technical knowledge to push unnecessary major repairs. This is unprofessional and shameful. Businesses like this will not last long. I will continue to post reviews and file complaints on other platforms to warn others and prevent more people from being deceived and losing their money.

Tom was more than helpful with a sewer backup in my basement. It turned into a bigger problem with…read morea portion of my sewer line broken off. Tom fixed the sewer backup as well as the sewer line and worked with my insurance company. He was on time, straight forward, wrote up the quote for the sewer line repair and all it involved. He ended up saving me thousands of dollars as the work was less involved than he first quoted. I would definitely hire him again.

A big Thank You to John for his quick response and excellent service yesterday when I awoke to a…read moredead furnace with the worst weather of the winter on its way! He responded to my call quickly, thoroughly explained what was needed to get the furnace going, and I had heat by midafternoon.

I live in a condo, and today my upstairs neighbor knocked on my door to tell me that she had heard…read moremy air conditioner running since Sunday. Now, it is December 7th and the current temperature is 21 degrees F. Coincidently, my Son had kindly replaced my thermostat on Sunday, before he returned to his home in Indiana. I called Absolute Comfort Heating and spoke to John, the owner. I told him what the problem was. He took my address and said he would be right over. Ten minutes later, John and his assistant were here and made the wiring correction. They were efficient and polilte, and most importantly they were here immediately to solve my thermostat problem, so I no longer have my furnace and air conditioner running at the same time. I highly recommend John and his crew at Absolute Comfort Heating and Air Condiitioning.

Updated. If I could give this company six out of five…read morestars, I would. I ended up having more problems with the same drain and was not in a position to be able to address it right away. Seth and his company worked with me, took time out of their personal schedules to help me and went far above and beyond what a normal company does. What I was impressed with most was their integrity, and it was obvious that they care more about people than they do about the bottom line. I will certainly recommend them to anyone who needs drain work. I contacted these guys to clear the drain on an old house I just bought. The technician, Devon, was efficient, knowledgeable, and willing to call his boss when things got a little complicated. I really respected that. Seth, the owner showed up promptly in between the two of them, they figured out what was going on. The price they charge me was what they quoted me on the phone, and although I chose not to have them do further services at this time, I would not hesitate to recommend them to someone else.

Seth did a great job installing our new bathroom faucets and was excellent with communication to…read moremeet us around our work schedules. Highly recommend Kowalski's Drain Service.

Had them out last summer , great service very capable and professional service . Would recommend…read moreto anyone who wants it done right the first time !

From the phone call with the scheduler to end with the plumber this was a fabulous experience…read more Efficient professional and timely. When the Grimes plumber left I could never have known he was there. Cleaned up better than me. This is the second time we have had this company to our home . Grimes makes a stressful problem less so. Thank you to all at Grimes. Ann Humphrey

They repaired our burst pipe connection in our crawl space very quickly. We were very happy with…read morethe cost. Very reasonable for the extent of what we had going on.

These guys don't mess around. I called at 9:30. AM guy was here by 11:30. My central air was…read morefixed by 12:30. This kind of service is nice when it's 90 degrees out.

We had an after hour emergency at my elderly father's house and needed a plumber. The water was on…read moreto the outside faucet and when we tried to turn it off the handle broke. So we had to turn the water off inside. Aspen sent a wonderful young man to the house and he fixed the problem very quickly. He replaced the outside faucet and put a separate shut off valve inside so if anything happens again we won't have to shut ALL the water off. The ONLY reason I am not giving them 5 stars is because it was expensive compared to other places. We had a $99 service fee plus $225 to replace the faucet and add the shut off valves. But it was after 5pm and it was a last minute issue. Regardless the service was OUTSTANDING!

Awful experience. Discussed with them prior to the…read morecontract what we wanted done. They brought a vague contract pricing out all the work, which we assumed was everything we had asked for. This was after it took them about a month to even get started. We secured financing for the work, but when the work started, a number of things we had discussed weren't what they were doing at all. We had discussed a jacuzzi style tub with jets and wiring going into the wall with that, and that is not the tub that we got. They offered to replace it, but of course, that was going to cost more. We asked to have a plumbing leak inspected and fixed in another bathroom, that we were then told we understood would be covered in the contract and financing that we had secured. Once work began, suddenly that was going to cost us more. What should have been a 2 week project at most that we called in June to have fixed, I'm writing on October 4th, and after waiting for 2 days being told the painter will "be there today" and holding my daily plans for that, finally he showed on the 3rd day. Now I'm left with an unfinished wall in the room they were projected to work on, and a gaping hole in my bathroom wall upstairs because as a disabled veteran on a fixed income that had secured financing for everything, I can't suddenly handle the surprise charges like putting the wall back together where they cut it out, despite a detailed discussion prior to the start of work that they would build an access panel into that wall. If you have work you need to get done, you're better off holding your pipes together and hoping the hard water we get locally leaves behind enough residue to eventually patch the leak itself than hiring these guys. Would not do business with again.

We had The plumbing company send someone out to give us an estimate to install a sump pump and…read morecrock well in our michigan basement. George arrived right at the time that he told us her would be there. He was very friendly, respectful and professional. He did a very through inspection and said that he will email us the complete estimate. We highly recommend George for any of your plumbing needs!

Called him to come replace a garbage disposal on my newly bought home. Quality work at a reasonable…read moreprice!

This company was fantastic with quick response and communication. My parents house had sprung a…read morelarge leak in the water softener and he was quick to respond to come in and repair. He wanted to check everything else before he left to reassure us that everything was OK no leaks. He has a great personality, very friendly. I am not from this area and when i reached out to his company on goggle i went to reviews and was impressed. So if you are in need of a plumber A.L. is the one to call. I will be calling again if needed. Thank you Teresa Hall