I arrived at 10:45 a.m. this morning for a state inspection at Brad's, which lists its hours as…read moreopen until noon on both its website and on the service door entrance. There was no sign on the door or at the counter about closing early or stopping inspections. I waited about 15 minutes before being told by the inspector that he wasn't doing any more inspections for the day because he was tired after being there since 8 a.m. He said he told the customer before me that he would be his last inspection -- but another customer wouldn't be responsible for telling me that, and he did not. If there's a cutoff time for inspections, it really needs to be clearly posted so people don't waste their time showing up well before closing and being turned away. Very poor customer service. I do wonder whether the owner or manager is aware of this decision to stop inspections early and the impact it has on customers.

Always the best!!! The staff is so friendly. The mechanics always do a great job! Never have ever…read morehad an issue. Pricing is always fair or the best price for great service. 5 star plus plus!!!

I've been visiting this shop for my auto care needs since the 1970s. I can easily say without…read moreduress that I trust the best judgement of this auto care center to maintain my vehicle without the thought of "being taken to the cleaners." I plan to continue to patronize this business for my future auto care needs. My vehicle is 15+ years old, and it is to be expected that things are going to start breaking down.

Everything went well actually I had three or four relatives go in there and they had their car…read morefixed at a moment notice I mean they're just amazing. I had a muffler issue and it was so funny because my Muffler pipe fell off and then so I get home and my wife's fell off. It was just amazing how they helped me. They had other cars that were there and they took mine first I guess I'm special thank you.

Can't say enough great things about this garage. Have long looked for a place that offered good…read morecommon sense solutions to issues with my car, in a friendly, honest manner. Prices are very fair and communication is great!

Choosing a new auto shop is a difficult task. I know very little about cars, and it seems like…read morealmost everything related to cars is very unfriendly to women, or maybe to people in general. So I looked on Yelp to find a place in the area that had good reviews. Pleasant Street Auto only had two reviews, but they also took the time to post their own description. And, I liked the range of photos (I'll admit that I was a bit charmed by the photo of someone spray-painting a dinosaur) and the notion that there would be a place to sit and do work, comfortably, not literally sitting outside on a curb as I've had to do on occasion in the past. I was not a great customer up front, I'll admit. I completely forgot our first appointment, and then I became lost on my way for the remedial appointment. Throughout, the staff was patient and professional with me. I can't say a word about the garage/work area because I never saw it, which felt a little odd, but I could certainly get used to it! I don't have the slightest idea what the machines and tools are for, anyway, and so I don't know that seeing and hearing mechanics work really enhances my experience. Instead, I left my car and keys and waited inside. The front desk manages repair work, body work, and also Hertz rentals. When I made my oil change appointment, I was a little worried that I might have a serious issue discovered, and I might therefore need to rent a car. If this had been necessary, I could have managed it all at one location. Convenient! The oil change didn't seem to take all that long. I should have timed it, but I didn't. I think the total wait - even though I was late for my appointment, was well under an hour. During that time, I tried to take advantage of the homey waiting area with a t.v. (though the cable was stutteringly-intermittent), WIFI that didn't seem to work at all, and computers with internet service that required someone to come in and fix it for it to work at all. The computers were kind of old, dodgy, and dirty, but I was able to do some work, which was great. For families, there are toys and books (for kids and adults) and an area for children to hang out and play. I can only imagine that, since the space is open and adjacent to the desk area, it's not much fun for staff when the space gets "active," but it's very nice an accommodating. Overall, this is a huge leap over sitting on a solitary chair in a drafty space next to a noisy garage, or as said, literally sitting on a curb because there's no indoor seating at all. The best bit was that Lee, I believe a member of the family who runs this business, came out to speak with me personally while they were finishing up with the car. He spoke with me in language that I could understand, but not with condescension. There were a number of potential issues with the car, and he prioritized them for me, but he didn't make me feel pressured in any way. I feel like Yelp helped me to find a great fit for a new auto shop, and it's a great relief. I'd highly recommend this establishment to anyone who wants to feel confident about a family-run business that is professional, caring, and extremely well-rounded in terms of services available at a single location. With comfort, too! Great, great experience overall.

They were absolutely incredible repairing all 4 brakes on my husband's 2016 Canyon! We will go…read moreback to them for everything, automotively... Patty is wonderful to deal with, too.

Brought my 2021 Sentra to dealer for recall items. They did full diagnostics on car and gave me a…read morelist of needed repairs (including brakes) that totaled $2,200. I brought the list to Patty at Frank's Auto. Complete list of repairs completed for under $1, 200. Great professional work and service and I SAVED ONE THOUSAND DOLLARS! Thanks Patty!!!

Years of reliable and thorough service by helpful employées and Ernie's decades long oversightread more

I had two Tesla emergencies and they came right on time very quickly like 10 minutes 15 minutes…read more The first time the gentleman was very careful and I appreciated his work. The second time the gentleman was quite young and a little inexperienced and left grease marks on the inside paneling of the driver seat and I had to help him out to figure out how to handle the car. Teslas aren't so easy, but I really do appreciate Ernie's and would recommend it to people in the area.

Everything I have had done from Tires, Inspection and Repairs have all been wonderful, full…read moreexplanation of what is being done and why, and respectful of costs, one couldn't ask for more.

I like the family that owns and works at Sol's, not just tires, auto mechanics, they do help the…read moreclients in many ways, and you can trust them, prices are pretty good also, and...even Santa goes there!!!,...kidding aside, just know the fact is Bill and son and all technicians do a fine job, thanks

I can't say enough good things about Andy and his crew. My family has been taking our cars there…read morefor years and they are always straightforward--telling us when they can fix something and when we need to go elsewhere. They are honest too. When I brought my car in for a recent A/C leak into my front passenger floorboard caused by clogged tubing, they fixed it and didn't charge me. Andy told me that he didn't want to nickel and dime me for an easy fix. They are fast and trustworthy. Highly recommend.

Please don't go to this place for car inspection. In my experience, they look for very minor issues…read morethat are not truly safety-related. Last year, they failed my car because of old windshield wipers. I gave them another chance this year because they are close to my home, but they failed me again because of a loose front plate. I had it screwed back in and returned, but they still said it was not drilled properly. I then went to another inspection shop with the car in the exact same condition, and it passed without any issue. This place wasted my time and money. It feels like they are focused on finding small reasons to fail inspections and push minor repair fees. I will not be going back, and I'll be telling my family and friends to avoid this shop.

10 stars! They had great communication and took the time to explain everything to me in a way I…read moreunderstood. I'm not a car person. Let me know about all the other issues I have going on with my car and let me know the urgency of each problem. Last place I took my car they had it for a week and these guys gave me my car back in a few hours and it's running great. The price was great as well.

Went to this location about 5 years ago. All they did was throw parts at my car. They never…read moreactually diagnosed the issue. My check engine light came on and my motor began to act up when I shifted into lower gears. My mother always brought her vehicles here for inspections and no one in my family likes Jacksons auto body in town. I brought it in and they told me they were going to change out the coils in my Pistons and change the wires on the spark plugs (which they had already done when I brought my car in for a tune up months prior and they tried to charge me for). So I picked up my car and drove home and when I shut the car off all of the oil in the engine drained into my driveway because their mechanic crimped the valve cover and rather than fixing it he let me drive home and hope nothing would happen. So had the car towed back because I wasn't going to put oil back in my car to have it leak on the way there. They fixed the issue they created and offered me a free oil change certificate (like I was going to come back) and I brought my car to an authorized dealer of my vehicle. I would not recommend this location to anyone.