Another great expereince was had at the Gun Shack today for me. In to pick up a pistol frame from PSA the whole FFL experience went off without a hitch yet again. The entire transfer process was done in just a few minutes and I could not be happier with the level of friendly customer service that was shown to me. If you need a great, solid, hassle free FFL transfer the Gun Shack is your place. Highly recommended. read more

This shop is has an awesome selection and super friendly staff. They have a great inventory with good variety, and everything felt easy to look through without being overwhelming. Everyone I've interacted with has been super welcoming!! Particularly Rachel, who was super sweet. I don't know a whole lot about guns, and she was incredibly knowledgeable, patient, and friendly. She took the time to explain things in a way that actually made sense to me, it was actually super fun asking her all kinds of questions as another girl still learning about firearms. Overall, a really great experience. I'd definitely recommend Gun Shack to anyone, especially if you're newer and want to feel comfortable and taken care of! read more

Amazing experience I love the costumer service. 10/10 I will always recommend people to Gun Shack. Ask for Joey or Rachel great service.

Awesome team! Called in and Joey was able to convince me to come in and check out the selection of parts I needed for a build. About 25 mins after walking in, I was helped and checked out with no B.S. , and had some quality AR parts at a good price. read more

I came here to ship a rifle to another FFL, and Rachel and the staff were incredibly helpful. The owner even came out personally to ensure I selected the right insurance coverage for the shipment. There were no hidden fees, and the overall cost was much lower than I expected. Highly recommend this shop -- excellent service and honest pricing! read more

Amazing!!!!!!!!! The staff is so nice! They are there to help and you can tell that they love their jobs. They know their stuff, and they will take their time giving you all the help you need. Go there and find out. Family owned business that is doing it the right way. I met the owners today. I see why the staff is the way they are. Great job. Thank you! read more

Super friendly, everyone who works there is very knowledgeable about their products. I enjoy going in and browsing, always welcomed.

Awesome service, courteous and friendly Thank you Tyler for your assistance! Shop has Nice variety of options. read more

Very courteous and knowledgeable of firearms and accessories. Very easy to approach and communicate with. I'll return soon

This shop works extremely slow and the staff is unorganized. Like a bunch of chickens running around with their heads cut off.

I had the pleasure of purchasing a suppressor at the Gun Shack. Lee was very helpful and assisted in completing the required application form, fingerprints, and photograph. The entire process, and electronically filing was completed in about an hour. Two days later, Lee telephoned me and informed me I could pick up the suppressor as I had been approved by ATF. Upon arrival at the gun store, Lee greeted me with a smile and a handshake. In addition, Lee installed a muzzle device and the suppressor on my rifle before I left the store. Lee was very helpful, friendly, and knowledgeable and made my purchasing experience a positive one. In today's world, it is rare to encounter friendly customer service. It seems I have found my new "go to" gun store. read more

Wow!...what a great gun shop! I went in today to trade in a few pistols for a new Sig. I received amazing service from the minute I walked in the door. Hunter took great care of me! He showed me the different options I was interested in and gave me great information and advice on the different choices. My experience today along with the selection in the shop made my buying experience fantastic. I've been to other shops and as a novice, did not always feel comfortable. This shop is top notch from service to selection. I will definitely be shopping with them again. Thanks for the help today guys! read more

Gunshack employed a perfect match for their business! Very knowledgeable and helpful. ! Thank you Mr Lee you are valuable asset to Gun Shack!! read more

Gun Shack - Guns & Ammo Near Me - Helotes, Texas

Very helpful! They looked up out of state gun laws in order to determine if they had to be shipped or if they could be put in the trunk of our car. Saved us money. I appreciate businesses that tell you the truth instead of going solely for the money! read more

Thanks to Russ and the Gun Shack team for helping me get the new FN Reflex for my husband! I couldn't find this newly released gun anywhere and the Gun Shack team put me on their wait list and called me when they got one in stock. I was thrilled to hear from them as I had given up hope of getting the gun until later in the year. Russ was very friendly, knowledgeable and efficient and I was in and out of the shop in thirty minutes. Gun Shack has a wide selection of guns, ammo and gear and I highly recommend this store. It's conveniently located off Hwy 16 on the edge of Helotes and I even got fireworks right next door- bonus- El Chapparal is right next door for yummy Mexican food and margaritas too. read more

I've shopping here for years. The staff is good they know there's business they've helped me with online sales. They've helped me with my suppressors. They communicate well with the customers and their prices are very competitive thanks to Naomi Wolf Lee the entire staff is great. read more

Sweet little gun shop with quite a large selection! Mark was friendly and great to work with, and even helped me out on a reasonable price match. I'll definitely be coming back. SilencerShop kiosk is a plus also! read more

Great people and 1st help on anything you need. Thank you for everything guys and from a retired LE great service.

Great people working here. Got helped out by a gentleman, I believed name Ross. Top notch folks. They called me when my merchandise arrived, & I was in and out in lickity split time. Highly recommend these nice people. read more

This place is totally awesome, and glad I stumbled across it. I have used if several times and it just seems to get better and better. This last time, Mark was awesome to deal with and I was in and out faster than other times. Filled out paperwork, they double checked it, and out the door I went. I suggest stopping by and seeing them when you are in the market for a new gun. Transferred 4 times now, always great ad pleasant service. Now it is time to buy one straight from them. Hmmm, I wonder if they do lay-a-way? Great job folks. Great job Mark. Great job Lee. read more

I've been in here a few times, all good experiences but smaller purchases. Recently went in for a FFL transfer and Mark helped me with the whole process. He showed me what they have, what they can order, and how I can order to the store. Pretty wide selection. Prices were fair and you can't beat helping a local business. Thanks Mark and all other employees. read more

This was my first time purchasing a firearm of any kind. I am 18 years old and I was looking for a specific shotgun, any place I would call to inquire would just answer with a "no" and simply hang up the phone. I tired three different local gun stores. Two out of the three would just be rude and not take me seriously at all. But when I called the Gun Shack. Alex took my call and I told him what I was looking for and within five minutes of my call he gave a me a quote and an estimate of how long it will take to arrive. When I went in to do the background check and make the payment. I was greeted with two smiling faces, Alex and Tristen, they were both extremely friendly and walked me through everything I needed to do. When my shotgun arrived they promptly called me and told me with was ready to be picked up. I highly recommend and endorse the Gun Shack. read more

Hands down the best team in the business! If you are looking for a place that will take their time and allow you to ask whatever question you may have WITHOUT making you feel inferior, then The Gun Shack is where you want to go! I had a good idea of what I wanted and had done some research prior to coming into The Gun Shack, but still had some questions. I wanted an AR style pistol in .300 BLK to put my first suppressor on. When I went in I was met by a staff that truly has a passion for firearms AND customer satisfaction. They never tried to push any products on me that I didn't want or need, but they would take the time to help me weigh the pros and cons of items when I was unsure. Also, they took me through the whole process of the Form 4 for the suppressor start to finish and made that extremely painless! All in all I can say that I won't be buying firearms from anywhere but The Gun Shack from now on. And a big shout out to Jason; I still feel like I owe him some money for all his time I took up asking silly questions. read more

Gun Shack have a good selection of firearms, accesories and parts. I have picked up a couple of stripped lower and some AR parts here as well. This shop is my go to FFL, and the transfer fee is very reasonable. Customer service is always great and the staff is very knowledgeable. My recent interaction with the staff was awesome, his name is Zeth, he assisted me with my transfer and answered my questions while showing me firearms I was interested in. Overall, a very positive visit! read more

I moved here a little over a month ago and finally decided to stop in after searching their website and online inventory. This a great shop with an impressive inventory and friendly and helpful staff! The only problem I have is that it's to close to the house and will eventually get expensive, for me! Hahahahahaha! Great shop peeps! read more

Officially my new Favorite Gun Store. Went in "just to look" and got an education and some new goodies. Alex and Wolf were professional and helpful and didn't rush me or push my choices. Also didn't push New when I was looking at Used, but showed me options that I need now as well! Forget ordering online- this is the place to start. read more

Gun shack immediately answered the phone and had in stock the Glock that I wanted. They even had it for blue label pricing. Buying the pistol was as pleasant as could be. Thank you for everything. read more

Great bunch of people at this place! Knowledgeable and friendly with an excellent selection of firearms. I ended buying a new mka 1923 and a used m&p shield. Love both guns and it makes it even better when you have a great experience at a gun shop. These guys will be my first stop for any gun purchases going forward. Quick review on the MKA 1923: ONLY heavy loads can be fired through this gun. I tried every load from 7.5 to 00. Once I got to #2 and below it completely stopped jamming. Anything else jams on just about every shell. An absolute blast to shoot and highly recommend it for anybody that enjoys shooting shotguns and looking for a great home defense weapon. Thanks guys! read more

Buying my first firearm from here was a great 10/10 experience. The staff was very friendly and personable. Russ was a great conversationalist and very knowledgeable. Will be coming back! read more

Great quality and service if you need to just ask questions these guys can answer any and all!!! Or if you need help on a purchase these guys can help you out will definitely be going back!!! read more

The verdict is still out. I've brought in an AR, in parts (most of them) I asked for help identifying the parts needed to complete it so I could build it and buy whatever else I need to complete. The gentleman working were not very nice at all, condescending like I should know how to build it. I asked if they could just complete it, and I would buy the parts etc. they said yes, 75$ an hour which is great! Because it would take me months to build "not a gunsmith by any means" he said, ok "I have zero timeline for you" I said, alright assuming it would take a couple weeks. As I filled out the paperwork to have it done, I asked for a general time line, they said "nope" and walked away. I had to come back another day to drop off more parts as I forgot some at home. I asked again, any timeline? He responds "not a good one" I get a call later asking my middle name, I give it to them. There is one gentleman there that is from Portland oregon, he is very nice. The other ones are not nice unless your a female which got plenty of service from 2 employees who were just rambling about what she uses etc. I had already purchased 700$ worth of goods previously. Unless things change I won't be back and I'll give it one star.. read more

These guys are really great. They're welcoming to new gun owners and don't try to make you feel like an idiot when you ask questions. I came in on a Friday afternoon for a repair and knew I'd have to leave it a couple days. But while I was there the gunsmith graciously offered to fix it while I waited. Don't expect this, it's a rarity in the gunsmithing business, but I really appreciated it as I was able to get some shooting time in before I had to leave town on a business trip. I also bought a set of Vortex rings and was very pleased to see that they had an assortment of Budget options as well as higher-end options. I'm sure I'll be back again soon! read more

Made my first hand gun purchase and these guys treated me like family. Very informative in the guns. Took the time to show me how take the gun apart and clean it. They did not treat me as an outcast for being new to personal fireman. The store is clean and organized for easy browsing. read more

I've not been a gun enthusiast for long, but I have been one long enough to have been to each store in the area, only to discover something pretty simple. All are filled with some great folks, but one stands out as the best in terms of friendliness, patience with what might seem silly questions, and knowledge/practical know-how on the various guns and their pros/cons. While I might look at around at some of the other places, I now know I will only purchase at one. Even if they don't have what you were looking for, they'll have it within a couple days. Best gun shop in the Hill Country, hands down. read more

Super friendly staff. A nice selection of firearms and accessories. They have a good selection of AR parts and accessories also. read more

Best gun shop in the San Antonio area! There, I've said it! They may not have the biggest selection in town, but they are competitive in price and more so honest when dealing with customers (something not always experienced at the other gun stores in SA!). I actually stopped by there once to see if they could come close to matching the price of an online sale, and while they couldn't I was impressed that they encouraged me to buy it from the online vendor! The nice folks at the Gun Shack won't steer you wrong, and they take great care of their customers. It is the first place I go to when looking for a new firearm and even if the price is a little higher (which it rarely is), I'd rather spend my hard-earned cash here where I know I am appreciated and treated well. Plus, any gun store that put spent ammo casings into the foundation of their building ranks high in my book. They are a family-run business that treats their customers like family, you can't get any better than that! p.s. They are also holding a brisket taco fundraiser this Saturday with all proceeds going to Disabled American Veterans, a non profit charity that provides support to Veterans and their families! If there weren't enough reasons to love the Gun Shack, this is another one! read more

Earlier this year I went into Gun Shack looking for a stainless Taurus Model 66. I was concerned with the cost and as I was pondering the purchase, the salesman brought to my attention a used revolver, same model. It was hundreds less and I appreciated him alerting me to this. They weren't out to make a big sale, but to make a happy and loyal customer. Later when I had some trouble with it, they kindly offered to send it back to Taurus for service at no cost to me. Not many gun stores would offer this service. I have since bought another revolver at Gun Shack, the Ruger SP101. Wolf was very helpful, professional, and respectful in helping me make a decision. I like that the employees are shooters, gun advocates and have so much knowledge and experience. I am a veteran and I owned firearms all my life. You can't go wrong with Gun Shack. I love small independent gun stores. read more

The Gun Shack has become my only gun store. Bought a suppressor from them at a great price. They did everything they could to help me get it as quickly as possible. The turn around from receiving the product to getting to me was outstanding. Within hours I was called to come pick up my suppressor. The prices on new and used guns I've found is pretty good. I won a rifle on line and they worked with the seller to make sure that there wasn't going to be any trouble for me. So doing transfers is yet another service that I will rely on them to do for me. After the sell has been great also. The manager and his staff members have shown me great customer service before and after the sale. They also have a great stock of ammunition for the weapons that I have and the one I've gotten from them. read more

Great group of people that provide reliable information. Even if you walk in at 6:29 they are happy to serve you.

Nice gun store and good prices too! Greeted when coming in and had assistance right away. Great workers, we were in and out with our first AR-15 under 30 mins. They even gave us 2 cuzzies with the purchase. Definitely recommend checking this place out! read more