This is the slowest, least organized, worst staffed, least professional plasma clinic around. I've…read morebeen to most and in multiple states and have never waited, on a consistent basis, over 3 hours to get through. This place can have less than 10 people in line and still find a way to take that long. They just don't seem to care about the line or the wait, just their breaks and clock out times.

It's not a charity. It's a for profit business that is going to sell your plasma to companies that…read moremake therapeutics. It's not going to burn victims. However, it's not like they're asking you to donate for free. They pay a nice chunk of change for just sitting there with a needle in your arm. It's also semi automated so there isn't very much that can go catastrophically wrong. Only complaint is it's under staffed so wait times are really long.

Beautiful clean center. The staff is wonderful and super nice. The facility is welcoming and clean…read more The process is easy and free to donate in case you never done it before. Great thing about the centers you can come anytime throughout the day and they are open daily.

I came in on a Wednesday at 12:30 and they told me I came in at the perfect time as it was a slow…read moreperiod. I have never donated blood or platelets so this was a new experience for me. I wanted to know which would be more helpful and was informed that giving platelets would be more helpful, however, it would take 1.5 to 2 hours. I had the time so I opted to donate platelets. Once I went to the donation chair everyone was super nice and accommodating making sure I had drinks and snacks to keep me comfortable. The process did take 2 hours but I left knowing I would want to donate again and would return to this location.

Understaffed My appt was 2 hours ago. Still waiting to get…read morescreened. Just saw three workers go on break, leaving one person on the floor I am done!

extremely long wait times and understaffed, had to wait 10 mins before getting disconnected from…read moremachine. Would not recommend

Everyone here today was super accommodating. Nicole was my phlebotomist, she did a phenomenal job,…read moreas did the rest of the staff. I felt very well taken care of. Thank you!

Absolutely the worst. Huge failure! Employee more concerned leaving on time rather than people…read moredonating blood. They still had 2 hours before closing.

I had a great day at BioLife today. My technician Eileen was super awesome and knew what she was…read moredoing. The whole team was great. They processed me quick and got me in and out in just a little over 1 hour. The place was clean and everyone was friendly.

This place is very unprofessional, workers guessing where veins are and management is very…read moreunhelpful and unresponsive. No one answers the phone and workers legit just stand around yapping instead of sticking/disconnecting people like it social hour. There are much better places to donate that pay more nearby.

I only made a call to get some information about donations for blood and plasma. The receptionist…read morewho answered phone was very helpful in the steps

I was treated professionally, with care and expediency. They had good snacks and nice shirts and…read moremanaged to do so with only three people working the Saturday shift (and that includes no receptionist).

I've been giving blood for the past 15 years at the main location, Bill T. Teague Center, on…read moreLaConcha Lane near NRG Stadium. I recently started going to the Westchase Center, which is closer to home. After several visits, I can honestly say I'm a fan. Carla, Ashley and Shonda are my hero's. These ladies really know how to take care of you. Their efficiency and customer service skills are second to none! Even when it's crowded, I've waited no more than 5 minutes for my appointment. I recommend completing the questionnaire on their website, which will decrease the time of your overall visit. My veins are small, they roll and are hard to find at times, but these ladies get it right every time. The center is clean and the chairs are comfortable, and recline back to help you relax. Each station has an individual TV with a remote, so you won't miss your favorite show. There's wi-fi if you choose to surf the web on your phone, or update your Facebook status. Or maybe you're just like me and you're spending that time checking in and commenting on Yelp. Whatever you choose to do, the center can accommodate you. The staff's friendly attitude makes you feel comfortable, and they remind you that giving blood saves lives. You feel like you are doing something positive for the community as the machine drains a pint of blood from your body. Blood is so important to keeping people alive, which is why every donation it called "the gift of life." Please remember to eat a decent meal and drink plenty of water before donating blood. The food will keep you from becoming dizzy and possibly passing out, and the water will hydrate you, which makes your blood flow faster. After donating, you can help yourself to the complimentary water, juice and snacks. If you are not a current donor, I urge you to rethink your position because you may need "the gift of life" one day.

I've been here a few times but this was hands down the best experience I've had here! I came to…read moredonate blood on my birthday and the process was super simple. From check-in till the time I finished was a 45 minute process. The staff here are so so kind! Everyone is super friendly and have great attitudes. My personal phlebotomist who took care of me today did a wonderful job at providing great service. She was friendly, kind, very attentive to me. They even made me a goodie bag for my birthday and I received a ticket to the Galveston Mardi Gras! Such a wonderful experience. I'll be sure to be back soon to donate!

This place is good. The staff are nice but not stuffy, it's about as cool and casual as a place…read morelike this can be. One thing they're not casual about, though, is hygiene and safety! They're always cleaning stuff, changing things out, I'm not a medical professional but in my amateur opinion they seem to have a very high standard of care with regard to keeping patients safe. Good technique too, they never take more than one try to get the needle in the right place and so far I've only bruised up once out of the dozens of times I've been here.

We had schedule and appointment at 2 we call and everything we drive 30 mint and we get there exact…read moreat 2 and they told us that they can take us in !

Been going here for over a year--friendly staff. They're careful and quick during the process :)read more

My experience with Grifols Biomat USA has been a good establishment to donate plasma. Everything I…read morestop by the staff are professional and the business is clean.

2 employees on intake and 2 on the donor floor. 40-50 people waiting 2 hrs to get a stick...last…read morefew times was mis stuck and couldn't use that arm again because of bruising. Looks like it's time to start donating at Griffols

The reception staff do not know what they are doing. They all are incompetent children. The…read moremanagement is just as bad if not worse. The donor floor employees are hit or miss I wouldn't trust some of them even if they may have been there longer as they will get high outside where everyone can see. Im guessing while at work but who knows. I heard there is a new head manager so maybe they can put things in order but I doubt it. Its a sinking ship. No wonder all of the good employees are gone. They need to fire everyone and start fresh. It'd better everyone's experience.