Everyone here today was super accommodating. Nicole was my phlebotomist, she did a phenomenal job,…read moreas did the rest of the staff. I felt very well taken care of. Thank you!

Absolutely the worst. Huge failure! Employee more concerned leaving on time rather than people…read moredonating blood. They still had 2 hours before closing.

I've been visiting this BioLife location since it opened. Overall, I find that the extra cash,…read morecoupled with the opportunity to help those in need, makes for a rewarding experience. However, it does come with its downsides. The cash reward program changes often, so I recommend checking your email for any current deals. New donors usually receive attractive incentives, ranging from $800 to $1,000 for eight donations. Returning donors typically earn around $40 to $50 for their first donation of the week and about $60 for their second. You're allowed to donate up to twice a week, totaling eight times a month. I think it's best to donate for a couple of months, then take a break for a couple of months to give your arm a rest. The staff is generally very friendly and helpful regarding the procedures. However, occasionally, you might overhear them expressing frustration about being there or the number of people coming in--which is understandable; I do the same at my job. Speaking of the number of people, your visit could range from 40 minutes to up to 2 hours. I've seen the line wrap around the entire lobby, with what seemed like 50+ people waiting for vitals. In my experience, weekends and later weekdays tend to be the busiest times. What prevents me from giving a higher rating is the inconsistency in the quality of the venipuncture performed by the phlebotomists. Sometimes, the procedure is so smooth that you hardly feel the needle, while other times, you feel every bit of it. I'd say there's about a 50/50 chance of experiencing a painless procedure. I've been in sections where the phlebotomist stuck 2 to 3 people, then had to have someone more experienced come back through to readjust the needles because of no flow. My worst experiences have been when they stick my arm, can't find the vein, and then proceed to wiggle the needle around for 5 to 10 minutes. This is coming from someone with prominent veins, so don't assume that being lean will spare you from similar experiences. Once, a technician repeatedly asked if it hurt while probing my arm in various directions trying to find a vein. I told him, "Well, it isn't exactly the best feeling." Overall, if you need a little extra cash, don't mind a bit of discomfort, and have an hour or two to spare, I'd say go for it. Just make sure to eat beforehand and drink plenty of water. I skipped a meal before one of my appointments and ended up feeling every kind of sick at once.

Man in blue called me names he stated to me that he was a manager. I asked the manager he said that…read morehe did not work here. He then sat infront of me and stared and made faces and I stated to one of the employees that he was being disrespectful to me and was making me uncomfortable and nothing was done.

The absolute worse experience I have ever had with this donor center. The manager Adriana &…read moreassistant manager Kimberly were extremely rude and unprofessional and broke HIPPA on many occasions. I am a hemochromatosis patient that has been going to this facility over 10 years and this last time I was treated like dirt. I am always nervous giving blood and they just validated my hesitations. That facility needs new management immediately. Nobody should ever be treated the way I was treated.

Wonderful facility! Clean, sanitary…read moreEveryone is incredibly professional AND so nice I am always nervous when donating blood because I have small crooked veins...we'll, zero pain...went so quickly that I will not be nervous next time Absolutely A+ staff!

I've visited this location many, many times over the years and every visit has been pleasurable…read more Check in and evaluation has always been quick whether I had a appointment or not. The donation process has always gone smoothly and that's in large part to the friendly staff. They make it so easy and my favorite part is the excellent drinks and snacks they give you before and after. Everyone should come donate and if you do you should come here!

Complete waste of time my doctor sent me there to have blood taken due to high hematocrit. He sent…read morethe orders to Gulf Cost Blood. I scheduled an appointment the next day for my blood to be drawn after explaining my situation to the manager of Gulf Coast Blood she told me my orders had not been received yet but I could come in either way and they would be able to draw my blood with or without the orders. When I get there the next day they check me in and after reviewing the check in info I filled out earlier that day the told me I could not donate since I was on the antibiotics the doctor who referred me prescribed. They told me until they received the orders from the doc they could not proceed since I was on medication. Ann (the medical assistant) was absolutely no help so I asked to speak to her manager who was even less helpful. I asked if they could call my doctor to obtain verbal consent and they told me no. When I asked what the difference was if I had the orders I would still be on the meds and the manager told me they would take it but discard it instead of donating, so I said ok let's do that now this is for my health reasons not for donation purposes and she said they could not do it since I did have the doctors consent. They were very unprofessional and did not even attempt to help.

Understaffed My appt was 2 hours ago. Still waiting to get…read morescreened. Just saw three workers go on break, leaving one person on the floor I am done!

extremely long wait times and understaffed, had to wait 10 mins before getting disconnected from…read moremachine. Would not recommend

An hour and a half behind on appointments, have many beds open because they don't have enough…read morepersonnel. Management needs to be fired as they just sit in the office on their phones while the business sinks. The area director needs to come HEAVILY evaluate this location!

Amazing place really saved me. I had a bad situation made $800 in donating plasma in 30 days be…read morehealthy be polite and be patient!!

I like this location and the people who work here are great, but the pay needs to catch up to the…read more"hero" branding. If I'm donating 900+ mils, $100 per visit should be the standard. It takes a lot out of you, and between the time spent and the occasional deferrals, the current rates feel a bit low. Cool spot, nice staff, just hoping for better payouts in the future to match the effort.

New donor. I completed my first, two donations. My intake/ first donation was from 7:10am-9:45am…read moreabout 2.5 hours. My second donation was from 7:15am-8:30am an hour and 15 minutes. Got paid immediately, my friend referred me so she will be getting a bonus. Staff were very polite and nurturing. The wonderful ladies that took care of me on my first donation were Marquette and Mayra. And my second donation, I wasn't able to get her name but she's the phlebotomist trainer? (she assisted me on my first and second donation, and she did spectacular on my stick today.) My only negative would be about the facility. They only had one kiosk working. BUTT you can complete your intake on your phone.

The staff was kind, attentive and polite. The whole experience was a breeze. The quality of care is…read moretop notch.

I usually donate every month. Came here for the first time and got an infiltrated vein...I'm not…read moresure why. Never happened before.