We had schedule and appointment at 2 we call and everything we drive 30 mint and we get there exact…read moreat 2 and they told us that they can take us in !

This place is good. The staff are nice but not stuffy, it's about as cool and casual as a place…read morelike this can be. One thing they're not casual about, though, is hygiene and safety! They're always cleaning stuff, changing things out, I'm not a medical professional but in my amateur opinion they seem to have a very high standard of care with regard to keeping patients safe. Good technique too, they never take more than one try to get the needle in the right place and so far I've only bruised up once out of the dozens of times I've been here.

I've been visiting this BioLife location since it opened. Overall, I find that the extra cash,…read morecoupled with the opportunity to help those in need, makes for a rewarding experience. However, it does come with its downsides. The cash reward program changes often, so I recommend checking your email for any current deals. New donors usually receive attractive incentives, ranging from $800 to $1,000 for eight donations. Returning donors typically earn around $40 to $50 for their first donation of the week and about $60 for their second. You're allowed to donate up to twice a week, totaling eight times a month. I think it's best to donate for a couple of months, then take a break for a couple of months to give your arm a rest. The staff is generally very friendly and helpful regarding the procedures. However, occasionally, you might overhear them expressing frustration about being there or the number of people coming in--which is understandable; I do the same at my job. Speaking of the number of people, your visit could range from 40 minutes to up to 2 hours. I've seen the line wrap around the entire lobby, with what seemed like 50+ people waiting for vitals. In my experience, weekends and later weekdays tend to be the busiest times. What prevents me from giving a higher rating is the inconsistency in the quality of the venipuncture performed by the phlebotomists. Sometimes, the procedure is so smooth that you hardly feel the needle, while other times, you feel every bit of it. I'd say there's about a 50/50 chance of experiencing a painless procedure. I've been in sections where the phlebotomist stuck 2 to 3 people, then had to have someone more experienced come back through to readjust the needles because of no flow. My worst experiences have been when they stick my arm, can't find the vein, and then proceed to wiggle the needle around for 5 to 10 minutes. This is coming from someone with prominent veins, so don't assume that being lean will spare you from similar experiences. Once, a technician repeatedly asked if it hurt while probing my arm in various directions trying to find a vein. I told him, "Well, it isn't exactly the best feeling." Overall, if you need a little extra cash, don't mind a bit of discomfort, and have an hour or two to spare, I'd say go for it. Just make sure to eat beforehand and drink plenty of water. I skipped a meal before one of my appointments and ended up feeling every kind of sick at once.

Man in blue called me names he stated to me that he was a manager. I asked the manager he said that…read morehe did not work here. He then sat infront of me and stared and made faces and I stated to one of the employees that he was being disrespectful to me and was making me uncomfortable and nothing was done.

I've visited this location many, many times over the years and every visit has been pleasurable…read more Check in and evaluation has always been quick whether I had a appointment or not. The donation process has always gone smoothly and that's in large part to the friendly staff. They make it so easy and my favorite part is the excellent drinks and snacks they give you before and after. Everyone should come donate and if you do you should come here!

Complete waste of time my doctor sent me there to have blood taken due to high hematocrit. He sent…read morethe orders to Gulf Cost Blood. I scheduled an appointment the next day for my blood to be drawn after explaining my situation to the manager of Gulf Coast Blood she told me my orders had not been received yet but I could come in either way and they would be able to draw my blood with or without the orders. When I get there the next day they check me in and after reviewing the check in info I filled out earlier that day the told me I could not donate since I was on the antibiotics the doctor who referred me prescribed. They told me until they received the orders from the doc they could not proceed since I was on medication. Ann (the medical assistant) was absolutely no help so I asked to speak to her manager who was even less helpful. I asked if they could call my doctor to obtain verbal consent and they told me no. When I asked what the difference was if I had the orders I would still be on the meds and the manager told me they would take it but discard it instead of donating, so I said ok let's do that now this is for my health reasons not for donation purposes and she said they could not do it since I did have the doctors consent. They were very unprofessional and did not even attempt to help.

The staff was kind, attentive and polite. The whole experience was a breeze. The quality of care is…read moretop notch.

I usually donate every month. Came here for the first time and got an infiltrated vein...I'm not…read moresure why. Never happened before.

I had a great day at BioLife today. My technician Eileen was super awesome and knew what she was…read moredoing. The whole team was great. They processed me quick and got me in and out in just a little over 1 hour. The place was clean and everyone was friendly.

This place is very unprofessional, workers guessing where veins are and management is very…read moreunhelpful and unresponsive. No one answers the phone and workers legit just stand around yapping instead of sticking/disconnecting people like it social hour. There are much better places to donate that pay more nearby.

tl;dr - this is the most expensive way I've found to give your blood to someone who may or may not…read morebe a medical professional. The Yelp Deal: If you purchase this Yelp deal, you are only getting $10 off. It is NOT paying for a treatment. You will be charged another $99 when you go (total charge of $189 for a service that is normally $199). Also, double check the 5-star reviews - most are more than two years old and posted by people with few friends and even fewer reviews. Booking online: As soon as you book online via their website, you'll receive a phone call from someone confirming the appointment and asking if you have any questions. Keep in mind that the website does not mention how much services are going to cost unless you pre-pay with PayPal. So, I booked online with the pay later option then got the Yelp deal thinking I was covered for the treatment. Cost of the treatment is not a question I would have thought to ask the person confirming my appointment. Check in: You fill out some paper work and sign a few documents. Nothing too terrible or time consuming. Keep in mind that I arrived at my appointment 30 mins early and got into the room 10 mins early. At no time during the check-in process was I told how long the treatment would take but based on my research online, I had planned about 30 minutes. Consultation: Courtney took me to a private room and because I thought I was talking to a medical professional on my first visit, I went into a quick recap of what I was hoping to accomplish with these treatments. Courtney was overwhelmed by more than, "I'll take the vitamin bag" and called in Kirk to talk to me and to make me a custom bag. STOP SCANNING - THIS PART IS IMPORTANT: At this point in the visit, it still hasn't occurred to me how easily I'm convinced that people wearing scrubs are medical professionals and now that I think about it, at no point in this process was anyone referred to as a Doctor. Blood work: You sign a document that says you understand that blood work needs to be done prior to IV Treatment but the fact that they don't tell you what they're checking for (besides blood count) makes me very, very uncomfortable. They have your blood by your consent and you have no idea what they're going to do with it or who they are going to send it to. My anxiety takes me to a place where my blood results are now going to be sold with my credit score on the dark web or used in some sort of cloning experiment funded by ancestry.com. Seriously, I just gave them my blood with absolutely no follow up questions? I'm an idiot. The treatment: Courtney brings in a bag of yellow fluid and tells me that the chair I'm sitting in can recline if I want it to. I confirm that it should take about 30 mins and he says, "maybe 45." BTW, it took my bag an hour to drain. He checked on me a couple of times but only offered me a call button at the end of my treatment... to let him know when the bag was empty. If you decide to do this, please remember to ask for a blanket beforehand. I didn't realize how cold the fluids would be going into your body and of course that temperature is going to end up throughout your entire body. They did not offer a blanket or water or anything except the Counting Crows Pandora channel to listen to while I was in the room. An hour of the Counting Crows channel on Pandora. Please remember to bring your headphones. Check out: When I complained about the wait time, the new admin at the front desk told me to ask for the short bag next time. Seriously? Next time? Why wasn't that an option given to me THE FIRST TIME?! For those of you still convinced you want to do this, please (for me), ask for a blanket and the short bag. And if you could find out what they're doing with our blood, that would be fantastic. Also, she didn't know how to ring up the Yelp deal because I'm apparently the only person who has ever fallen for it. I arrived 30 mins early and was there for an hour and 40 mins in the middle of my work day. Considering their hours of operation, the cost, and the wait time - this is clearly not a service targeted to anyone who works regular business hours or (let's face it) even works at all. If this review saves one person $199... I'll feel way better than I did after this treatment. Let's talk about how I feel: Like someone who wasted money paying the tab for someone they just spent two unproductive hours with and who they are never going to call again. And two hours later, my urine is the same color as the fluid they had in the bag. Coincidence? Bonus: While I was impressed (and maybe a little hurt) that they didn't try to upsell me to anything else they were selling in the building (Lipo, Saxenda, Botox), I do feel like they are missing a HUGE marketing opportunity by not offering a Super Soldier discount - a bag a week for only $10,000 (That's a savings of $348)!

It's better off you go somewhere else. If you decided to come here for any reason please write down…read moreexactly the price and what you want. This my our experience. my niece got a major dental surgery and not able to eat solid food for a few days and feeling a little fatigue. She has fast metabolism and usually consumed a lot of food but not being able to eat solid food for a few days making her tired and lost some weight. We are hoping the Myers IV will help with her energy and recovery. We call in to check if we can come in that day and the price of the IV. We was told there are 2 types of Myers Cocktail IV , 1) $150 @) $199. I drove my niece there and decided to also get the IV while waiting for her, I ask about the Glutathine IV and was told there are 2 options 1) $199 and $250. We told the staff my niece with go for $150 option and I would go for $199. After we were done My niece was charged $199 and I was charged $275. We were both shocked. We ask them again and they told us these are the prices for what we got. We were not in a mood for argue with the staff. We paid and left. There is no price chart in this office or on the website so it hard to argue with them. I felt confident that I didn't ask for $275 option b/c in my mind my budget was under $200. However, I will give them the benefit of the doubt that there might be a misunderstanding or miscommunication between us and the office. But at the end we had to pay for more than what we were quoted for. That did not sit well with us. If you decided to give this place a try for whatever reason, make sure to write down the price and the services they quoted you for. The staff was nice and friendly, it hard for me to know who is responsible for this shady transaction, did they follow the business owner instruction? or was it their way of doing business. Why waste your money and have to deal with this. We will never come back here again.

I forgot to post a pic.,so here it is. If you see this building, you are in the right place.read more

Waste of time. Twice in the last 4 weeks I've brought kids here and had to bring them back to their…read moreregular doctors to get the right diagnosis and or treatment. The first child had an ear infection and it was diagnosed as TMJ and we were told to bring him to a dentist? The second was not any better prescribing over the counter cough medicine for a sick kid. Turns out he also had an ear infection but instead of treating that we were advised we needed an EKG? If you are bringing a sick child to a doctor on a weekend you are looking for help. This was not very helpful in either instance. We will find a new provider for emergencies

I had robotic assisted colon surgery at this hospital…read more On the day of surgery, I arrived at the hospital at 6am for a 8am start. I was promptly checked-in by the lady at registration and then walked over to the surgical waiting room. After waiting about five minutes, I was taken back to the pre-op area, where I was prepped for my surgery. All the surgical staff, from the pre-op nurse to my surgical team took excellent care of me. Upon completion of my surgery, I was taken to the recovery room, after which I was transferred to a room in the hospital, as I was admitted as a in-patient after my surgery. All the nurses and patient techs on the floor took excellent care of me and were very responsive to my needs. In conclusion, I had a very good surgery & in-patient experience at this hospital.

Horrible communication between family and hospital in order to find out status. My mom was there…read morefor 2 weeks and it was a struggle to get information. Sometimes taking 2 days before Dr called back. Different nurse every day made it harder. Can't leave a message on caseworker voicemails as it disconnects the call. They did not move my mom enough in the bed and she has horrible bed sores now. We kept getting different info on her status from different doctors - they apparently don't talk to each other. One one issue, thyroid, we were told she would need to come back as an outpatient and have a biopsy done on it. What? She's already there. Then, another doctor says she needs to have it drained. She was so weak and could not use her hands/arms to try and feed herself. They would leave the food in the room and sometimes did not come back to try and feed her. There's so much more to this story that I can't list it all here from a 2-week experience. I can only say that they may be close to the house, but we will never send our parents there again!