Everyone here today was super accommodating. Nicole was my phlebotomist, she did a phenomenal job,…read moreas did the rest of the staff. I felt very well taken care of. Thank you!

Absolutely the worst. Huge failure! Employee more concerned leaving on time rather than people…read moredonating blood. They still had 2 hours before closing.

I like this location and the people who work here are great, but the pay needs to catch up to the…read more"hero" branding. If I'm donating 900+ mils, $100 per visit should be the standard. It takes a lot out of you, and between the time spent and the occasional deferrals, the current rates feel a bit low. Cool spot, nice staff, just hoping for better payouts in the future to match the effort.

New donor. I completed my first, two donations. My intake/ first donation was from 7:10am-9:45am…read moreabout 2.5 hours. My second donation was from 7:15am-8:30am an hour and 15 minutes. Got paid immediately, my friend referred me so she will be getting a bonus. Staff were very polite and nurturing. The wonderful ladies that took care of me on my first donation were Marquette and Mayra. And my second donation, I wasn't able to get her name but she's the phlebotomist trainer? (she assisted me on my first and second donation, and she did spectacular on my stick today.) My only negative would be about the facility. They only had one kiosk working. BUTT you can complete your intake on your phone.

I was rejected because of some health issues. Took forever to get to the point where they rejected…read moreme. Could have saved everyone time if there was an automated system that would have flagged my in the beginning when I entered my health conditions.

Top Quality Care, Welcoming atmosphere, Great location. Professional experience with all of the…read morestaff members from the front desk to the nurse, the member of Management & of course all of the Amazing Phlebotomists. The App is top tier!!!! Chef's Kiss! Tip... be sure to sign up for the point promotion deal as well. The incentives for new donors made me switch over from a competitor plasma center plus the convenience in distance from our residence. I also appreciate the presence of "Top Flight Security" ( lol, just joking) ... but seriously having Security guards at all times is reassuring! Oh and the complimentary water & snack for new donors is a nice touch & win-win for the whole donor process. So far-sooo Good! The compensation is a Blessing plus it's all for a good cause by helping others with our plasma. I will be back to edit. Wanted to give a special shoutout to my phlebotomist ( a young Black guy with Locs) who worked with me in the brown color coded section on November 1,2025. I need to get his name, his Compassion & Professionalism towards donors is everything! There was a delay getting me set up and started because of stickers/sample tube needed/nurse/mgmt was busy ect... but he calmly apologized & explained & reassured me all while multitasking and taking down & setting up other donors. He is excellent and will do well in any medical career he choose because a good Attitude is everything. I was also impressed with the nice young ladies who pre-screen you ( weight, temperature, finger prick;-(,ect.) The ones that screened me on 11/01/2025 & 11/03/2025 were SWEETHEARTS! Very helpful & kind in explaining what to do next ect. I'm giving this location a FIVE STAR REVIEW & definitely recommend it! New donors please sign up ahead of time on the App & read the notifications of what to bring & what to expect. It will save you time & make the process easier! Guaranteed:-)

An hour and a half behind on appointments, have many beds open because they don't have enough…read morepersonnel. Management needs to be fired as they just sit in the office on their phones while the business sinks. The area director needs to come HEAVILY evaluate this location!

Amazing place really saved me. I had a bad situation made $800 in donating plasma in 30 days be…read morehealthy be polite and be patient!!

This place is good. The staff are nice but not stuffy, it's about as cool and casual as a place…read morelike this can be. One thing they're not casual about, though, is hygiene and safety! They're always cleaning stuff, changing things out, I'm not a medical professional but in my amateur opinion they seem to have a very high standard of care with regard to keeping patients safe. Good technique too, they never take more than one try to get the needle in the right place and so far I've only bruised up once out of the dozens of times I've been here.

We had schedule and appointment at 2 we call and everything we drive 30 mint and we get there exact…read moreat 2 and they told us that they can take us in !

update its 2025 almost 2026 and is the worst and slow as hell…read moreif they had more employees it would be a little better but for now i highly recommend to value your time over this place

Over all quick however the screening process does run slow. Sometimes one screener with 20 people…read morein line. Sometimes joke around and talking instead of moving the line.

I've visited this location many, many times over the years and every visit has been pleasurable…read more Check in and evaluation has always been quick whether I had a appointment or not. The donation process has always gone smoothly and that's in large part to the friendly staff. They make it so easy and my favorite part is the excellent drinks and snacks they give you before and after. Everyone should come donate and if you do you should come here!

Complete waste of time my doctor sent me there to have blood taken due to high hematocrit. He sent…read morethe orders to Gulf Cost Blood. I scheduled an appointment the next day for my blood to be drawn after explaining my situation to the manager of Gulf Coast Blood she told me my orders had not been received yet but I could come in either way and they would be able to draw my blood with or without the orders. When I get there the next day they check me in and after reviewing the check in info I filled out earlier that day the told me I could not donate since I was on the antibiotics the doctor who referred me prescribed. They told me until they received the orders from the doc they could not proceed since I was on medication. Ann (the medical assistant) was absolutely no help so I asked to speak to her manager who was even less helpful. I asked if they could call my doctor to obtain verbal consent and they told me no. When I asked what the difference was if I had the orders I would still be on the meds and the manager told me they would take it but discard it instead of donating, so I said ok let's do that now this is for my health reasons not for donation purposes and she said they could not do it since I did have the doctors consent. They were very unprofessional and did not even attempt to help.

CSL Plasma has clean facilities and friendly staff, would recommend if you want to donate.read more

West Little York location. I was there in the morning and seriously I was very scared of the girl…read morewho was using the same gloves with every single person there; so I asked her not to touch me. As soon as I arrived to the spot were they drew blood, the first thing that she said to me was "what is wrong" in an aggressive tone. I replied that saying good morning , she kept asking me more than three times aggressively "what's wrong?" I tried to explain her about costumer service and she said "I don't care." My experience was horrible. The only professional person there is Josh, he is very respectful and kind. He is not like the others horrible workers there. I have decided for my health to never go back to that location.

The staff was kind, attentive and polite. The whole experience was a breeze. The quality of care is…read moretop notch.

I usually donate every month. Came here for the first time and got an infiltrated vein...I'm not…read moresure why. Never happened before.

Great place to earn some fast Cash. Everyone is always super nice . There's a phlebotomist named…read moreJordan she is so amazing total professional when she hooks you up to the machine. thank you CSL for hiring professionals like Jordan.

1st time I went in the computer "glitched" and I was kicked out i think it was an accidental user…read moreinput or something. 2nd time I came in passed everything and failed an "arm test" for an old scar burn and "redness" of a pimple on my neck. Wasted my time again ovet literally nothing. I never once had this issue with biolife. Look at the pictures... they failed me over this crap.