They will find a way to inconvenience you. I'm Not sure if…read morethis is because they are always training a new person or what. They scheduled an appointment for me and when I showed up I waited an hour then another 30 minutes for processing just to find out that I cannot donate until the next day. Not the day they scheduled for me. Another example is when they had the doors open for deliveries on a hot humid day and my temp was 99.5 after waiting for 30 minutes and processing for 20. They even were talking about how hot it was and that everyone temp was high that day. They couldn't check my temp the right way only with the gun which is highly innacurate. Drove over to my PCP and my temp was completely normal and I donated! 12/17/24. It's obvious not all GCRBC are the same. I've donated over 20 times in the past four years and I cannot stand this office.

I have been donating here for years and recently even started volunteering! The staff here care…read moretremendously about their patients and the mission of The Gulf Coast Regional Blood Center. You won't find a better place to make you feel excited about saving lives! I encourage you to stop in and see for yourself. PLUS, you'll get a free fresh baked cookie, snacks, and a free gift!

I have been donating my O-neg blood and plasma for many years after getting a pacemaker. I am 77…read moreyears old. My neighbor suggested I try BioLife, so I went to this location on Richmond Avenue. There was only one person at the Check-In counter so I had to wait 20 minutes. Once I checked in, which took 5 minutes, I waited another 5 minutes before seeing the first screening unit. The screening took about 5 minutes. I then waited for 10 minutes to visit with a nurse for a physical exam. The exam lasted only 5 minutes. The nurse told me I was not eligible to donate because I had a pacemaker. That's odd. I've been donating for years with a pacemaker without a single problem. I asked the nurse why the disqualification wasn't posted on their website. The nurse didn't apologize. So, I wasted $45 on Uber and 1 hour of waiting in lines just to be denied. This place was a zoo. They were short staffed which caused very long lines. I only met one staffer who was pleasant, the rest appeared to be rushed and unconcerned. One nurse appeared to be frantic while trying to move customers along. After witnessing all of this, I can't imagine why anyone would go here except those who were hard pressed to get some money. Thanks, but no thanks. I'll continue to donate for free at Gulf Coast Blood Centers where I'm surrounded by pleasant staff and get free snacks, including Otis Spunkmeyer cookies.

They don't change their gloves. same gloves from person to cleaning to new person. unsanitary…read more customer servic- rough, rude. patient care: no caring experienc.

Great place to earn some fast Cash. Everyone is always super nice . There's a phlebotomist named…read moreJordan she is so amazing total professional when she hooks you up to the machine. thank you CSL for hiring professionals like Jordan.

1st time I went in the computer "glitched" and I was kicked out i think it was an accidental user…read moreinput or something. 2nd time I came in passed everything and failed an "arm test" for an old scar burn and "redness" of a pimple on my neck. Wasted my time again ovet literally nothing. I never once had this issue with biolife. Look at the pictures... they failed me over this crap.

I've been giving blood for the past 15 years at the main location, Bill T. Teague Center, on…read moreLaConcha Lane near NRG Stadium. I recently started going to the Westchase Center, which is closer to home. After several visits, I can honestly say I'm a fan. Carla, Ashley and Shonda are my hero's. These ladies really know how to take care of you. Their efficiency and customer service skills are second to none! Even when it's crowded, I've waited no more than 5 minutes for my appointment. I recommend completing the questionnaire on their website, which will decrease the time of your overall visit. My veins are small, they roll and are hard to find at times, but these ladies get it right every time. The center is clean and the chairs are comfortable, and recline back to help you relax. Each station has an individual TV with a remote, so you won't miss your favorite show. There's wi-fi if you choose to surf the web on your phone, or update your Facebook status. Or maybe you're just like me and you're spending that time checking in and commenting on Yelp. Whatever you choose to do, the center can accommodate you. The staff's friendly attitude makes you feel comfortable, and they remind you that giving blood saves lives. You feel like you are doing something positive for the community as the machine drains a pint of blood from your body. Blood is so important to keeping people alive, which is why every donation it called "the gift of life." Please remember to eat a decent meal and drink plenty of water before donating blood. The food will keep you from becoming dizzy and possibly passing out, and the water will hydrate you, which makes your blood flow faster. After donating, you can help yourself to the complimentary water, juice and snacks. If you are not a current donor, I urge you to rethink your position because you may need "the gift of life" one day.

I've been here a few times but this was hands down the best experience I've had here! I came to…read moredonate blood on my birthday and the process was super simple. From check-in till the time I finished was a 45 minute process. The staff here are so so kind! Everyone is super friendly and have great attitudes. My personal phlebotomist who took care of me today did a wonderful job at providing great service. She was friendly, kind, very attentive to me. They even made me a goodie bag for my birthday and I received a ticket to the Galveston Mardi Gras! Such a wonderful experience. I'll be sure to be back soon to donate!

I had an appointment for later in the day but finished with my doctor early. So, I showed up as a…read morewalk in and they would not see me until my appointment time. There was no one to talk to. It is all sign-in at a kiosk, which is okay, but I walked to change from appt to walk in. I waited about an hour, which I did expect some wait time. They were already an hour behind. There were supposed to be 5 technicians, but only 2 were working - I guess the other 3 called in sick. I am glad I am not paying for this service; my employer is. I will suggest they change servcies.

Worst experience with a lab. If you need to draw for your child or even yourself, go to Texas…read moreChildren's west campus, stay away from this place at all cost. I took my 2 year old to do a blood draw. After a whole 1+ hours of struggle, they drew half of what's required of the sample and told us to go the Texas Childrens. Don't let a child suffer if you don't have the skills/equipment! 1. Check in - all automated, there's no information about anything, how long the wait will be, any direction from the kiosk. I only learned after a kind gentlemen told me that we can check the queue on the TV in the waiting room; 2. Charge the maximum upfront - my insurance covers lab 100%, the technician draw up a bill $36+ and told me that this is the maximum they'd charge, they won't draw unless I pay, and that they won't do a bill to be mailed, and it's my responsibility to talk with my insurance - there's no customer service attitude at all; I don't think any other industry allows them to charge the maximum and for customer to argue to insurance to get refund; 3. Poor skill - the technician draw one of the two required tubes and there's no more blood coming, she repeatedly said my daughter is dehydrated, don't put blame on the patient when you don't have the skill to draw blood fully, my daughter was poked on both arms and she maneuvered the needle so harshly I can't stand to look. Just upfront refuse to take the order if you don't have the skill, you are just making a two year old suffer by going through a whole exercise and then discard the 1 tube that you already drew!

I've been visiting this BioLife location since it opened. Overall, I find that the extra cash,…read morecoupled with the opportunity to help those in need, makes for a rewarding experience. However, it does come with its downsides. The cash reward program changes often, so I recommend checking your email for any current deals. New donors usually receive attractive incentives, ranging from $800 to $1,000 for eight donations. Returning donors typically earn around $40 to $50 for their first donation of the week and about $60 for their second. You're allowed to donate up to twice a week, totaling eight times a month. I think it's best to donate for a couple of months, then take a break for a couple of months to give your arm a rest. The staff is generally very friendly and helpful regarding the procedures. However, occasionally, you might overhear them expressing frustration about being there or the number of people coming in--which is understandable; I do the same at my job. Speaking of the number of people, your visit could range from 40 minutes to up to 2 hours. I've seen the line wrap around the entire lobby, with what seemed like 50+ people waiting for vitals. In my experience, weekends and later weekdays tend to be the busiest times. What prevents me from giving a higher rating is the inconsistency in the quality of the venipuncture performed by the phlebotomists. Sometimes, the procedure is so smooth that you hardly feel the needle, while other times, you feel every bit of it. I'd say there's about a 50/50 chance of experiencing a painless procedure. I've been in sections where the phlebotomist stuck 2 to 3 people, then had to have someone more experienced come back through to readjust the needles because of no flow. My worst experiences have been when they stick my arm, can't find the vein, and then proceed to wiggle the needle around for 5 to 10 minutes. This is coming from someone with prominent veins, so don't assume that being lean will spare you from similar experiences. Once, a technician repeatedly asked if it hurt while probing my arm in various directions trying to find a vein. I told him, "Well, it isn't exactly the best feeling." Overall, if you need a little extra cash, don't mind a bit of discomfort, and have an hour or two to spare, I'd say go for it. Just make sure to eat beforehand and drink plenty of water. I skipped a meal before one of my appointments and ended up feeling every kind of sick at once.

Man in blue called me names he stated to me that he was a manager. I asked the manager he said that…read morehe did not work here. He then sat infront of me and stared and made faces and I stated to one of the employees that he was being disrespectful to me and was making me uncomfortable and nothing was done.

Finding a great PCP that could handle our family from ages 18 to 70 was critical and she is…read moreincredible! Its now been over 3 years and her individual attention has us each well and healthy! My mother in law went from always sick to hardly, my headaches and cholesterol obsolete, and the men/boys actually enjoy their visits as they are spoken to woth engagement and not generic. Genuine medical care and great team. Prompt service with labs and even ultrasounds on site! So many offices are tied to big brother methods and not this doctor, she is a genuine independent medical professional with years of experience.

My wife went here after a very disappointing experience with another health care provider. Dr…read moreAvalos was kind and patient with her and helped her deal some of her trust issues with the current sad medical system. After that we brought our children to her. She dealt with each wonderfully including helping my son who has passed out every time he previously when giving blood.

I've been there three times and they did an excellent job every time the staff is personable and…read moreskilled

I've visited this location many, many times over the years and every visit has been pleasurable…read more Check in and evaluation has always been quick whether I had a appointment or not. The donation process has always gone smoothly and that's in large part to the friendly staff. They make it so easy and my favorite part is the excellent drinks and snacks they give you before and after. Everyone should come donate and if you do you should come here!

Complete waste of time my doctor sent me there to have blood taken due to high hematocrit. He sent…read morethe orders to Gulf Cost Blood. I scheduled an appointment the next day for my blood to be drawn after explaining my situation to the manager of Gulf Coast Blood she told me my orders had not been received yet but I could come in either way and they would be able to draw my blood with or without the orders. When I get there the next day they check me in and after reviewing the check in info I filled out earlier that day the told me I could not donate since I was on the antibiotics the doctor who referred me prescribed. They told me until they received the orders from the doc they could not proceed since I was on medication. Ann (the medical assistant) was absolutely no help so I asked to speak to her manager who was even less helpful. I asked if they could call my doctor to obtain verbal consent and they told me no. When I asked what the difference was if I had the orders I would still be on the meds and the manager told me they would take it but discard it instead of donating, so I said ok let's do that now this is for my health reasons not for donation purposes and she said they could not do it since I did have the doctors consent. They were very unprofessional and did not even attempt to help.

The staff was kind, attentive and polite. The whole experience was a breeze. The quality of care is…read moretop notch.

I usually donate every month. Came here for the first time and got an infiltrated vein...I'm not…read moresure why. Never happened before.