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    Gulf Coast Blood

    3.8 (27 reviews)
    Closed 8:00 am - 4:00 pm
    Updated 2 weeks ago

    Services - Gulf Coast Blood

    Community Service/Non-Profit

    Gulf Coast Blood Photos

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    Front desk for check in when you make a donation!
    Anthony France T.

    This particular blood bank center is located off Hwy 99 at Highland Knolls in Katy. It's very clean and quiet. The check in staff will require your ID. It's doesn't matter if you're a previous donor to Gulf Coast Regional Blood Center. After check in, it took about 35 minutes to get seen. You're expected to fill out a questionnaire in regards to your social activities that may affect your blood donation. After filling out the requisite paperwork (or in a computer), they will take you to one of the many reclining medical chairs to give blood. There is an area in the middle of it all that has toys or activities for children. Next to this is a casual, little eating area. This center supplies snacks for you after the blood donation. If you're light headed, they will ask if you want to lie down in one of the private rooms. They request you stay for at least 15 minutes after a donation. My phlebotomist, Jennifer, was extremely engaging and kind. I was nervous about doing this since it's my first time to donate blood. She could tell I was anxious and she kept up the conversation very well. She reassured me too. This employee was very professional and warm. She was able to quickly find a vein, set me up and walked me through what I needed to do. Honestly, you can't even tell where she put the needle in my arm. No bruise or any other issues! It didn't take very long for my blood donation. If you ever have any questions, the people who work here are knowledgeable. I plan on returning to this particular center. Great experience overall. Couldn't ask for better people to deal with.

    Day of the attempted draw
    Anne Marie O.

    The gentleman who took down all my information and survey was very polite and personable. He worked very well with me and I am pleased with his service. Once I went in to sit down, everything changed. I was told by a tech, T. Mack, to sit "wherever". After that, he went about getting me ready without a word. No explaining what he was doing, no small talk nothing. Once he went in to puncture the vein it all went downhill! He wasn't able to either find the vein or, he punctured it after pulling out a bit, adjusting and reinserting several times. Again, he never explained What was going on. I told him it hurt but he continued to do it and press down on the spot where the needle was. This went on for a while. My arm was burning, I let him know, then swelling at a rapid rate! When I asked what was wrong "It helps if you look away, if you're scared of needles." That was the only answer I got from him during the procedure. I've been through multiple surgeries and countless blood draws and never seen my arm swell like that! He then called Elissa over, she pressed down on my arm again. By that time my hand and arm were numb and I could no longer grip the ball. I let them know. She did not explain or seem concerned about my discomfort either. They then called in a third tech who came over, he at least smiled and asked if I wanted it to be over. I said "Yes please." T. Mack then pulled the needle out, still without an explanation or show of concern for my very swollen and numb arm. I was then dismissed and one of them said "Since we didn't get anything out you can come again tomorrow to try again". My husband walked over and was shocked when he saw my arm. My son was beginning to get worried so I just wanted out of there! I did however ask T. Mack what went wrong he answered saying "Sometimes, well most times it the fault of the person who put the needle in..." and trailed off mumbling something that neither myself or my husband understood. That was the only answer I got from him during the procedure. He gave me a pamphlet saying "Call that 800 number if you need". (No information on why I would need it) No apology, no remorse and no show or concern for my pain. No one showed us out or showed any concern. This morning, the hematoma started and I was unable to bend or use my arm much without pain. Again, I've had multiple needles in my arm in the many medical procedures I've had and never have I seen anything like this! I went back today to your center to try to speak to someone and get someone to own up to this and ask that your techs be retrained in procedure and curtesy to donors. There was no supervisor there just "someone in charge", Elissa. I spoke to her and showed her my arm. She gave me the Risk Management Number to call and this email but she said there was not much else she could do. I have since received a call from Risk Management apologizing for what happened and explaining what could have gone wrong.

    Kevin C.

    My session went fine but my wife's was a disaster. After several failed attempts to hit her vein her arm started swelling up like a balloon and the technicians gave up. No concern or treatment/follow up. Now her arm looks like Popeye's and she can barely bend it. I hate to give a bad review to a blood bank, but first they should do no harm.

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    8 years ago

    This Blood Center Rocks!!! I always have a blast here. The employees are great! They always take care of me and I always feel appreciated.

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    6 years ago

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    13 years ago

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    12 years ago

    Usually never have to wait long if I set appt. Sometimes just feel pressured to donate platelets

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    12 years ago

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    13 years ago

    Love the staff here! this facility is very clean and well kept. everyone is so friendly... Love donating and "Commit for Life! "

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    10 years ago

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    Ask the Community - Gulf Coast Blood

    Review Highlights - Gulf Coast Blood

    I started to feel a little off and Jennifer noticed it before I even felt off enough to say anything.

    Mentioned in 4 reviews

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    Gulf Coast Blood - blooddonation - Updated May 2026

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