staff is ok. they are there to do a job is how I see!! I see they still have a few old faces here…read more Whats her face lost some weight but now haves allergies to marijuana oder, tryna accuse me of being under the influence when I didn't smoke for that donation! the audacity! the sacrifices I make just to be disrespected.. lol And all this with the robots automative stuff is getting out of hand. They messed up my phone number so I couldn't do the questions on my phone. The Kiaos is always filthy! One day its cold a fuck in that place, the next its hotter then satans balls! Just too much bs to deal with. Then I remember if u haven't donated in a couple years you automatically a new donor and you'll SUPPOSED to get NEW DONOR PAY! nope guess again. Instead of the 400 you expecting the first couple week you only get 100 your first two times. But wait there's more. I haven't donated since 2003! They gave me 100 my first visit and 55 my second visit! Thats false advertising and stealing! So I get on the app for help? It gives me a number to call. After being on hold for 20 mins cuz the app just haves robots with no agents, they did a report, now I have to wait for a phone call to know more about my issue with them stealing..... lol On top of that I have scammer calling me all damn day lol thanks! now I have to answer my phone today... smh

People are ok but the new bowls they are using is prolonging everyone's donation process !!!! It's…read moregetting frustrating having to be on the donation table nearly two hours each donation!!!! Things where much better before the change in bowl product .they need to go back to the normal product or prepare to loose donors!!!!!

Excellent people highest technology nicest credits for donations via their online store 30 plus…read moreyears donating platelets 98 gallons

Everyone here is super nice and helpful. I checked in as a walk in and was in the pre room in 45…read moreseconds. After everything was done in the computer I almost immediately sat down and donated plasma. My dad recently had to get plasma and blood transfusions. They saved his life. I will continue to go donate for as long as I can.

I was rejected because of some health issues. Took forever to get to the point where they rejected…read moreme. Could have saved everyone time if there was an automated system that would have flagged my in the beginning when I entered my health conditions.

Top Quality Care, Welcoming atmosphere, Great location. Professional experience with all of the…read morestaff members from the front desk to the nurse, the member of Management & of course all of the Amazing Phlebotomists. The App is top tier!!!! Chef's Kiss! Tip... be sure to sign up for the point promotion deal as well. The incentives for new donors made me switch over from a competitor plasma center plus the convenience in distance from our residence. I also appreciate the presence of "Top Flight Security" ( lol, just joking) ... but seriously having Security guards at all times is reassuring! Oh and the complimentary water & snack for new donors is a nice touch & win-win for the whole donor process. So far-sooo Good! The compensation is a Blessing plus it's all for a good cause by helping others with our plasma. I will be back to edit. Wanted to give a special shoutout to my phlebotomist ( a young Black guy with Locs) who worked with me in the brown color coded section on November 1,2025. I need to get his name, his Compassion & Professionalism towards donors is everything! There was a delay getting me set up and started because of stickers/sample tube needed/nurse/mgmt was busy ect... but he calmly apologized & explained & reassured me all while multitasking and taking down & setting up other donors. He is excellent and will do well in any medical career he choose because a good Attitude is everything. I was also impressed with the nice young ladies who pre-screen you ( weight, temperature, finger prick;-(,ect.) The ones that screened me on 11/01/2025 & 11/03/2025 were SWEETHEARTS! Very helpful & kind in explaining what to do next ect. I'm giving this location a FIVE STAR REVIEW & definitely recommend it! New donors please sign up ahead of time on the App & read the notifications of what to bring & what to expect. It will save you time & make the process easier! Guaranteed:-)

Will get you on initial first time procedure will take their time in their first time application…read morewith questions, and make sure background is filled fully. Staff does a great job answering all your questions and explaining the process as well as your compensation?

The only thing "positive" about this place is the attitude the staff gives you while you sit and…read morewait forever. The wait times are ridiculous, and nobody communicates anything. Staff is too busy laughing and chatting with each other to actually help people. Completely disorganized, unprofessional, and clearly not concerned with anyone's time. Don't waste yours here.

This is the worst place to go the staff do the bare minimum nobody cares but maybe 2 employees but…read moreit's ridiculous I used to go there for 10yrs when they had quality employees

So unprofessional and Deangelo the supervisor the African American man who is literally crossed…read moreeyed really don't be handling his business he literally doesn't listen to what you have to say or care for the donors tried to donate today...usually there is a app you have to sign in to make a appointment but it is literally garbage...so i went in to make a appointment by person and some Indian man with glasses said he signed me in and then I literally waited for a hour and still no call so I went back up there to check the status and like I said Deangelo the supervisor literally look through the system and said I wasn't in the system...so I had to redo it..wasted a whole hour for no reason..but yea back to the point deangelo literally ignored my complaints and answered his cell phone literally through midway through our conversation no warning or nothing and it looked like he was talking to me but since he is literally crossed eyed I couldn't tell if he was talking to me or talking to the phone or talking to wall but yea..this is one of the worse locations to donate plasma at the whole staff just don't do they job efficiently but yea i left a google review also.

They're very kind and professional. For those who are uncomfortable with needles, you have nothing…read moreto worry about. It's seamless and it benefits so many.

I absolutely hate needles and the idea of doing this. These ladies at this location are amazing. I…read moream actually set up to keep donating now. Dont be afraid to do this. If i can do it anyone can do it. take care

Been donating plasma for a while now and I must say Antavia has always been kind and patient each…read moreand every time I come it's always a pleasure to see her smile when i walk in the door.

Good place to donate. Friendly people and good first time donor pay. After the new donor pay is up…read moreit's not worth going back as a return donor!

I've been coming here for a few years now. Every time I come it it's always a pleasant experience…read more The staff is very professional but also playful to make you feel at ease. I do recommend you make an appointment prior to coming in. The staff does a great job of walking you thru the process and making sure you have a full understanding of why they are doing certain steps. As a bonus they always have great gifts as a perk to donating. On this visit I was given a beach blanket, a beach tote, a t-shirt, a 40oz cup and a meal. Besides donating for a good cause, you get some pretty sweet stuff!

So much better than gulf coast care . Nice place , good people , did double read blood, huge…read moreeven a nice bag !

I've been giving blood for the past 15 years at the main location, Bill T. Teague Center, on…read moreLaConcha Lane near NRG Stadium. I recently started going to the Westchase Center, which is closer to home. After several visits, I can honestly say I'm a fan. Carla, Ashley and Shonda are my hero's. These ladies really know how to take care of you. Their efficiency and customer service skills are second to none! Even when it's crowded, I've waited no more than 5 minutes for my appointment. I recommend completing the questionnaire on their website, which will decrease the time of your overall visit. My veins are small, they roll and are hard to find at times, but these ladies get it right every time. The center is clean and the chairs are comfortable, and recline back to help you relax. Each station has an individual TV with a remote, so you won't miss your favorite show. There's wi-fi if you choose to surf the web on your phone, or update your Facebook status. Or maybe you're just like me and you're spending that time checking in and commenting on Yelp. Whatever you choose to do, the center can accommodate you. The staff's friendly attitude makes you feel comfortable, and they remind you that giving blood saves lives. You feel like you are doing something positive for the community as the machine drains a pint of blood from your body. Blood is so important to keeping people alive, which is why every donation it called "the gift of life." Please remember to eat a decent meal and drink plenty of water before donating blood. The food will keep you from becoming dizzy and possibly passing out, and the water will hydrate you, which makes your blood flow faster. After donating, you can help yourself to the complimentary water, juice and snacks. If you are not a current donor, I urge you to rethink your position because you may need "the gift of life" one day.

I've been here a few times but this was hands down the best experience I've had here! I came to…read moredonate blood on my birthday and the process was super simple. From check-in till the time I finished was a 45 minute process. The staff here are so so kind! Everyone is super friendly and have great attitudes. My personal phlebotomist who took care of me today did a wonderful job at providing great service. She was friendly, kind, very attentive to me. They even made me a goodie bag for my birthday and I received a ticket to the Galveston Mardi Gras! Such a wonderful experience. I'll be sure to be back soon to donate!

I had a great day at BioLife today. My technician Eileen was super awesome and knew what she was…read moredoing. The whole team was great. They processed me quick and got me in and out in just a little over 1 hour. The place was clean and everyone was friendly.

This place is very unprofessional, workers guessing where veins are and management is very…read moreunhelpful and unresponsive. No one answers the phone and workers legit just stand around yapping instead of sticking/disconnecting people like it social hour. There are much better places to donate that pay more nearby.