I am upset that I have to write a negative review, as my initial experience was great…read more I shopped around for cars on 1/21/20 and ultimately decided on a 2011 GMC Terrain. They closed before I made my decision that night and I had to work the next day, so I had to pick up the car and sign the paper work on the morning of 1/23/20. I was told that they had changed the oil and it had passed their "service test." I was very excited as I was desperately in need of a new car. Fast forward to not even two months later, (I hadn't drove the car more than 2,500 miles, and my miles did not exceed the mileage sticker they had put on the inside of my windshield from when they did the first oil change.) I noticed that it was making a loud rattling noise and would literally rock back and forth when I was stopped. My check engine light never once came on, however I knew that something had to be off, so I took it to my mechanic on 3/16. There was absolutely NO oil in the car, and my exhaust manifold was cracked. He called Heubner's and had me take it back to them. I get a call from Heubner's today, 3/17, and they tell me they need to do an oil change and an oil consumption test, and that I would be responsible for 1/2 of the cost of an oil change and to repair the cracked exhaust manifold. Not to mention I would have to drive back to Heubner's (over half an hour away) once a week to test the oil consumption. We clearly know that it is using oil too fast, so what's the point of this "test?" I feel as if they are just giving me the run around. Their main point is that since my warranty (1 month/1,000 mile) is up, barely, all they can do is pay for half. This was unacceptable to me, as I feel these are things that should have been caught before selling the car. Obviously my mechanic cannot do an oil consumption test by seeing the car one time. I also asked if I could just give them the car back and cut my losses. I did not ask for any of the money back that I put down, and they said that they could, but they would need to do an appraisal, and since there are issues with the car it would dramatically decrease the value. Obviously it was sold to me with said issues, I haven't had the car longer than two months and haven't even put 2,500 miles on it. My husband who has worked for a reputable car dealership told me that if this was his company, they would fix the issues at no cost to the customer in situations like these, because they want to keep their customers coming back and want to provide top notch service. Clearly this is not how Heubner's operates. I gave them every opportunity to make it right, and I feel as though they simply don't care now that they have my money. I hate that things had to come to this, as my experience with Kim was great and I have no animosity towards her whatsoever. She was great to work with. My disappointment lies within the service shop and management. I am just disappointed in the company overall. I hope this review helps others who may be considering purchasing a vehicle from here.

Deceptive advertising. Checked a used truck out on their web site. Set up a test drive and went…read morethrough their check in process. Checked price again on Wednesday 8/9/23 evening. Go down this morning Thursday 8/10/23, test drive it, decide to buy it and even though the salesman pulled up the paperwork I had filled out online and saw the advertised price of $19,100.00 told me it was now $22,000.00 and would not honor the advertised price that was there the night before.

TLDR: I've had multiple good experiences with warranty repairs here, despite me being hard to…read moreimpress, and preferring to do my own work. I would recommend them to anyone who needs their Subaru serviced. I bought a new 2022 Outback Wilderness at a different dealership a couple hours away. Since then, I've had many issues with the vehicle, mostly relating to poor assembly quality. I had most of these issues fixed at other dealerships, and each time it took multiple days and trips to the service department. Sometimes they "could not duplicate", other times they did sub-par work and required subsequent trips to fix their mistakes. I got tired of dealing with this process every couple of months when something new went wrong. Enter Huebner Subaru. My mom had an issue with the same dealership I was using while having her 2020 outback serviced. She complained to SOA, who gave her a credit and recommended she try Huebner Subaru next time she needed service. She was satisfied with her experience, and recommended I also try them next time I have an issue. Well, about a year ago my Outback developed an exhaust rattle at idle (which I figured was a heat shield). I let it go a few months because I didn't feel like taking the time to make many trips to the dealership, only for them to not be able to duplicate. I finally got annoyed enough with the rattle to try to get it repaired under warranty. I took it to Huebner for the first time. Within about an hour, the service advisor came back in and told me they determined it was actually the muffler, which was defective. Unfortunately that isn't a part that they stock, so they had to order one. Once that arrived, I went back in and they had it installed in about an hour. I was pleasantly surprised they were able to diagnose and fix the issue as quickly as they did. Fast forward another 6 or so months, and I notice what sounds like a wheel bearing going bad, along with about a 2-4MPG reduction in fuel economy. I made another appointment, took it in, and explained to the service advisor which corner I thought was going out. He got back to me about 45 minutes later saying they were able to determine it was actually the opposite side of the rear from where I suspected, and that they were going to go ahead and replace it under warranty that visit. Another 40 minutes and I'm on my way. An hour and 25 minutes to diagnose and replace a wheel bearing is a lot better than I would've expected from my previous dealership! Additionally, they haven't tried to sell unnecessary services to either my mom or I at any point. This is the first time I've felt obligated to write a positive review for a car dealership (especially their service department), but I feel they deserve it!

I've dealt a lot with many different dealerships, and I have to say that these guys are the real…read moredeal. I needed an AWD car for my job, and after searching around, I found a few Imprezas that fit what I was looking for.I could have gone anywhere in Ohio (or anywhere at all for that matter), but after seeing that Huebner had almost 5 stars on various review pages, I made my first stop in Carrollton. I didn't need to go any further. The sales team was exemplary in the knowledge of their product, understood what I NEEDED, and also what I WANTED. My financing options were laid out clearly, and everything was very transparent. We worked through several scenarios with down payments etc, and there wasn't the slightest bit of disappointment or pushback from anyone even though the dealership had, at that point, closed two hours ago. They are extremely accommodating, and will without hesitation go the extra mile to earn your business. Carrollton might not be close, but it's worth the drive. PS they let me test drive the STi and that was awesome, so there's that too.

Bought a nice used Jeep late spring 2020. They said they had replaced the negative terminal on the…read morebattery and I didn't think anything of it. Bought "as is". What do you know? The check engine light came on within a few days. Catalytic converters were bad. $350 in parts for cats and O2 sensors. Coincidence? Maybe. Should have added something in the contract to cover a check engine light popping on after computer reset. I paid for an education but shame on the dealer. Also, they charge $250 for Doc fees? Ohio should be maybe $75. Negotiate if out of the sell price. Little Mike seemed like a decent enough salesman until the doc fee discussion we had. Lost some respect for the dealership there and the rest of it when the engine light illuminated their character. Scott from Akron, OH

We tried to buy a used car a few years back and they wanted about $3,000 over High Retail for the…read morecar (today I would double to triple looking at prices on the website) and the Salesperson was Rude and Insulting. We found the exact car my wife wanted for a fair price in the Wintersville - Steubenville Area. I am glad we didn't settle and pay too much back then at Guess Ford. Fast-forward a few years, we needed service on our 2018 Ford EcoSport and they were the closest dealership. So, after almost six weeks I picked up my car last evening and all the service desk attendants could do was read what was on the service order but no comprehension of the work that was done to my car. It appears that more was wrong with my EcoSport than I was led to believe. Thankfully under Warranty but still in the dark. Also, I don't understand why the odometer had a lot of extra miles on it when I picked it up (log my miles). The car was extremely dirty, but I guess that is what happens when it sits for several weeks. We accidentally left something in the service loaner / rental and as soon as I arrived home called the dealership but after about two hours was told the item was not in the vehicle ... I Guess someone needed my wife's sunglasses more than she does. I would describe Guess Motors as Overpriced and Customer Service Impaired. Practically growing up on Ford Dealership lot and then working for a Cadillac, GMC Truck, Pontiac, Buick, Oldsmobile and Chevrolet Dealership, I have High Expectations and High Standards so maybe I do expect more. I am hoping the service they completed on my car is better than the overall customer service of the dealership.

Wow. Great customer service. They make sure you are taken care of. Eric Best is very nice and…read moreknows his Ford's. I also liked the fact that he talked to me and answered questions. Even though the truck is for husband. Will recommend and even brag about this place. A Big time dealer with small town values.

From the owner: At Sarchione Ford of Waynesburg, we're committed to earning your repeat business. Whether you're…read morebrowsing pre-owned Fords or trading in for new ones, we offer in-store and home delivery. Contact us for delivery options.

Very poor management Asked to speak with manager and was…read moreignored completely Business manager is not honest and inaccurate

I'm blown away! The service center at Columbiana Cadillac is incredible! I worked with Clay who was…read moreamazing but got to interact with several other employees and the were all absolutely wonderful. I went in for an oil change and they went above and beyond! The oil change included a tire rotation and car wash. They also checked over everything and found a leak in my tire. They even fixed it for free since since it wasn't something I was expecting. When I got to my car, I was surprised with a nice bottle of ice cold water on this hot, humid day. This is customer service to the max and I am officially a lifetime customer! Thank you Columbiana Cadillac!

Total ripoff. Rusted moldy as hell, never cleaned before sale. Just piece of shit. Engine light…read morebeen on for awhile on had it 6 months. Bout to let it go back. Never got the memorandum title. I had to go to my financial institution to get the title as it was over 45 days . Tags were expiring. Not a good experience at all. Tim was the salesman!

If there was a way to give negative stars I would. This guy sold me a 2010 tl type sh for 10,000.00…read morecash and tells me his mechanic had looked over the car and said it's a perfectly fine great condition car. Took the car to acura 15 days after purchase for servicing and got a 5000.00 repair bill for bad camshaft, and rockers along with valve cover seals and gasket... Acura said the car is lucky to have not blown up yet and that THIS GUY KNEW ABOUT IT AND COVERED IT UP!!!! Along with that repair bill I also need to replace the oil pump gasket ($850.00) and the torque converter ($1500.00) is also going out making the car shake between gears at low RPMs. THIS GUY IS A CROOK!!! LOWEST OF THE LOW, SLIME BALL, USED CAR DEALER!!! DO NOT BUY FROM HIM, OR YOU WILL REGRET IT!!! The worst part is that he's been doing this for years. I got my title today and nearly threw up when i saw WESTERN RESERVE INDUSTRIES on both of my titles and realized this is the same guy that sold me a 2003 rsx type s in 2012 that had a bad transmission that cost me over 5,000.00 to fix. I would have caught this right away, but he moved from his crappy old lot of 10 cars to his new lot of 50+ cars. HE IS GETTING RICH BY RIPPING PEOPLE OFF!!! He buys cars at auction for next to nothing, and cleans them up to screw people over. I do not know how someone like this can sleep at night, what he's doing should be illegal I can not believe he's still in business he a craigslist bottom feeding dirt bag!!! I can only pray that he screws over the wrong person eventually and gets even a fraction of what he deserves WHAT A FREAKING SCUM BAG PIECE OF TRASH WORTHLESS TWO BIT USED CAR SELLING LOSER!!! SEE YOU IN HELL!!!!

Beware- something is not right here. I went in looking at a used Cadillac they had listed for sale…read more I am a single mature female. My life circumstances has required me to cut my life's expenses. I arrived at the dealership and I thought it was odd that they wanted to look at my trade first before I even looked at the vehicle I was there to see. The sales manager came out, introduced himself (wish I could remember his name) took my keys, went and inspected my vehicle, came back without a word and dropped my keys back on the salesman desk I was sitting at. The salesman provided me with a CarFax report and stated their service center had inspected and serviced the vehicle. The salesman then said he would pull the vehicle I was looking at up to the front of the building. I could see him going back and forth, just wandering, first saying he couldn't find the keys, then he comes over and said it was out of gas and he needed to go put gas in it. When he comes back , he's at the front counter, back turned, talking to someone at the front desk. I had an uncomfortable feeling. He finally returned and said, ok I have it pulled up out front. I get into the vehicles drivers seat. I turn the vehicle on. EVERY Dash-light and warning sign is on. Brake, transmission, sensors , abs, steering. I say , all the lights are on and they're staying on. The car, sputters, brakes soft, steering is difficult. We take the car for a test drive, get back to the dealership. I start testing the A/C Not working! We get out, he tells me, his service department will take care of the issues. He Is not interested in showing me the vehicle, doesn't open hood, backseat or show me any of the features. Opens up the back lift gate to show me it has weather tech mats . I look, every wheel is chewed up and cracked. He comments something to the effect that they gave me compensation towards my trade for the condition of the wheels or something to that nature. We walk back in and sit down back at the salesman's desk. He pulls out the appraisal of my car ( from the sales manager). Indicates that it's from the Kelly Blue Book values. My car is a BMW 7 years NEWER than the Cadillac I was looking at, 50.000.00 LESS miles in great condition (NO DASH or WARNING lights on. Their offer was $4500 more than their HOOPTY ! Keeping in mind they were saying it's based on Kelly Blue Book value. I have provided the same day Kelly Blue Book instant offer from the same day! $ 2575.00 higher . Basically robbery, of my car and double dipping . I went to a Cadillac dealership expecting an experience that would warrant a reputable dealership, I instead got the POT-LOT experience. I wouldn't buy a lawnmower here.

We recently purchased another vehicle from Lavery Automotive Sales and Service but this was our…read morefirst time to buy from the previously-owned inventory. Terry treated us right as he always does along with the fabulous staff at Lavery. We couldn't be happier with our 'new to us' 2016 Chevrolet Colorado. Thanks!

Not a good dealership to go to. So I would stay away from them. Very disrespectful. All they are…read morethere for is to make a commission. They aint there to help anyone to find a vehicle.

I called Loudon Ford about a 2015 Jeep grand Cherokee. I live in Pennsylvania and the drive is 2…read more1/2 hours away. I arrive at the dealership and test drive the vehicle. I was already preapproved through my bank for the Purchase. During the test drive when I put the vehicle in reverse it stuttered a bit and I wrote it off as a coincidence and me getting used to the pedal because it didn't happen again out the door ended up paying $15,000 for the vehicle and as soon as I pulled off the lot check engine light came on as well as the light that said service four-wheel-drive. The dealership was closed when I left And since I live 2 1/2 hours away, I decided to drive Home and call them first thing in the morning. When I called them, they reassured me on the phone that Any issues like this and they said bring the And we'll take a look at it. I had the codes ran myself faulty O2 sensor amongst Other issues that seem to be more severe. They inspected the vehicle turned the light off And we're not Willing to help me fix the issue with the vehicle. They had me talk to sales management. I told them that I had suspicion that they had turned the light off and I felt like they were aware it was on and chose not to disclose the information voiding the as is sale. From this point on everything got out of hand. They became very defensive to the point Of calling the police on me after offering to help me fix it for 25% off. I accepted their offer for the discount But they still had me trespassed on the property So I was not able to accept the offer. Do you not Buy a used vehicle from them. If calling the police On a dissatisfied customer who is simply communicating Does not scream that something is off I don't know what does. Aside from the burden of selling a car they knew was messed up they had me drive 5 hours with my 7 month old son and his mother just to call the cops on me because I asked them questions that made them uncomfortable with what they had done.

I just purchased a 2022 Dodge Challenger R/T Scat Pack Shakedown from Daystar. I haven't even…read moretaken delivery of the vehicle yet but I wanted to leave a review for this dealership and for the superb treatment I received. I sincerely hope that my review helps to get Daystar some additional business. My salesman was Mike Marshall, who is a super nice guy and great to work with. Chris the manager is fantastic and worked hard to get my financing approved with Chrysler Capital. I already finance four vehicles (three with other lenders) -- Chrysler Cap was a little shaky about me financing a fifth and wanted me to trade in a vehicle. But Chris got them to approve the financing with no trade and I am very appreciative. Service above and beyond. UPDATE (1/25/23): Picked up my new Scat Pack on my birthday, January 21st, and things went very smoothly. Chris even gave me a birthday present I did NOT expect, and it was very generous. It was a pleasure doing business with Daystar -- Chris and Mike in particular. They are all about great customer service. I highly recommend.

Everything always goes well. This dealership is two and a half hours away but worth the drive…read more Honest caring people, I recommend all my friends and family to buy from them and many have. Dan is amazing. In a day and age where service is rare to find these guys are throwbacks.

Great shop! Fast turn around. Friendly people. Very reasonably priced. Will be back in the future.read more

Thank you so much for helping me out Your assistance greatly…read moreappreciated JACKIE EDIE