Beyond excellent mechanics and super customer service. My family really appreciates you!!!read more

I recently had the engine, transmission, and turbo replaced on my 2021 Equinox by Sparks Automotive…read moreand I couldn't be happier with the experience. They were professional, reliable, and completed the work much quicker than I expected. Communication was great throughout the process, and they kept me updated every step of the way. My Equinox is running amazingly now and I truly appreciate the quality work and honesty from their team. Highly recommend them if you're looking for trustworthy and skilled mechanics!

These guys are fast! I pulled in at 4:00pm and they got me in right away. They checked the 17…read morethings on the list and changed the oil. Total was $49.85 for synthetic oil blend for a minivan, with a $7.00 coupon found online. They were able to advise me knowledgeably on various oil types and what would be best for my van and why. I was informed about the wear on my tires and the condition of my windshield wipers. I was outta there within 15 minutes. All in all, excellent service except they did not remember to check the blinker fluid.

Employees are very nice and considerate. Very fast and they are doing their best to save you money.read more

Super smooth transaction. First time at Valvoline. Would go again…read more On a short vacation in mid-Ohio when realized oil needed changed in the car. Went to Valvoline for a quick service before heading home. Attendant was extremely polite and efficient. Told me what they were doing each step of the process. Didn't try to upsell items but did ask about when wipers, filters, etc had been changed. Since all fairly new, did not try to sell replacement which was nice. Oil change was quick. Get to stay in car through the process which was nice. Only ding was the price. Could see the price listed for full synthetic. Had a $15 off coupon. They added a $10 oil filter charge so the price was essentially the same with or without the coupon. It was about $25 higher in total than my usual place.

$107 for a synthetic oil change, when I can drive right around the corner at walmart for $44read more

They damaged my car Oil filter housing , oil leak engine light on. Putting oil every week and a…read moremechanic repair bill of $928. Do not go there!!! Save your car and your money.

It was fast, and well done. They knew my car took a 'european' grade of oil (it's a VW).read more

Website states they do PA Inspections.....not this one apparently. The website needs to be…read morecorrected.

My inspection was up so they inspected it for me me, did an oil change and they made everything…read morereally easy.

Deceptive advertising. Checked a used truck out on their web site. Set up a test drive and went…read morethrough their check in process. Checked price again on Wednesday 8/9/23 evening. Go down this morning Thursday 8/10/23, test drive it, decide to buy it and even though the salesman pulled up the paperwork I had filled out online and saw the advertised price of $19,100.00 told me it was now $22,000.00 and would not honor the advertised price that was there the night before.

I am upset that I have to write a negative review, as my initial experience was great…read more I shopped around for cars on 1/21/20 and ultimately decided on a 2011 GMC Terrain. They closed before I made my decision that night and I had to work the next day, so I had to pick up the car and sign the paper work on the morning of 1/23/20. I was told that they had changed the oil and it had passed their "service test." I was very excited as I was desperately in need of a new car. Fast forward to not even two months later, (I hadn't drove the car more than 2,500 miles, and my miles did not exceed the mileage sticker they had put on the inside of my windshield from when they did the first oil change.) I noticed that it was making a loud rattling noise and would literally rock back and forth when I was stopped. My check engine light never once came on, however I knew that something had to be off, so I took it to my mechanic on 3/16. There was absolutely NO oil in the car, and my exhaust manifold was cracked. He called Heubner's and had me take it back to them. I get a call from Heubner's today, 3/17, and they tell me they need to do an oil change and an oil consumption test, and that I would be responsible for 1/2 of the cost of an oil change and to repair the cracked exhaust manifold. Not to mention I would have to drive back to Heubner's (over half an hour away) once a week to test the oil consumption. We clearly know that it is using oil too fast, so what's the point of this "test?" I feel as if they are just giving me the run around. Their main point is that since my warranty (1 month/1,000 mile) is up, barely, all they can do is pay for half. This was unacceptable to me, as I feel these are things that should have been caught before selling the car. Obviously my mechanic cannot do an oil consumption test by seeing the car one time. I also asked if I could just give them the car back and cut my losses. I did not ask for any of the money back that I put down, and they said that they could, but they would need to do an appraisal, and since there are issues with the car it would dramatically decrease the value. Obviously it was sold to me with said issues, I haven't had the car longer than two months and haven't even put 2,500 miles on it. My husband who has worked for a reputable car dealership told me that if this was his company, they would fix the issues at no cost to the customer in situations like these, because they want to keep their customers coming back and want to provide top notch service. Clearly this is not how Heubner's operates. I gave them every opportunity to make it right, and I feel as though they simply don't care now that they have my money. I hate that things had to come to this, as my experience with Kim was great and I have no animosity towards her whatsoever. She was great to work with. My disappointment lies within the service shop and management. I am just disappointed in the company overall. I hope this review helps others who may be considering purchasing a vehicle from here.

While they are a friendly bunch.... They spend too much time trying to sell you MORE than what you…read morecame in for. I recently went for an oil change. On check in, I told the gentleman I am Only here for an oil change. Two cars in front of me left- they got tired of waiting! ... that put me next in line (20 minute wait from that point) I had already waited 15 minutes. I am now in the bay and they are doing my oil change but want to sell me this, that and every other service they offer. And THAT my friends is why you wait so long and it is not a quick oil change. My advice to you is to have people make an appointment for all those extra services that "only take 20 minutes"... if I add on 3 services that "only take 20 minutes" I've just added on an hour and have tied up a bay for someone that "just wants an oil change".

The fellas and ladies that work at this valvoline are amazing. I have been coming here for my oil…read morechanges and other services for about 2 years now and I have yet to be disappointed. I think they provide amazing value for the price and work that they do, they are so friendly, kind, and honest, and they always answer my questions. I highly recommend this place and it is all thanks to the people that work there, I genuinely appreciate all of them!

Just wanted to send a thank you for the kindness shown to us. The kids really enjoyed the popsicles…read moreand the waters were very appreciated as well as allowing us to park until we can get the tow truck thank you

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Monaca.