My experience working with Shawn Guerrero of Guerrero Contracting was marked by consistent unprofessionalism, incomplete work, and significant concerns regarding both workmanship and personal conduct. Throughout the project, we made considerable efforts to be flexible and accommodating to Shawn and his family, including allowing him to bring his children and animals to the job site to support his scheduling needs. Unfortunately, this level of accommodation was not reciprocated with professionalism. On one occasion, his daughter asked to use our restroom and subsequently stole several necklaces belonging to my daughter. While Shawn was apologetic when confronted, the incident raised serious concerns about judgment, supervision, and overall character.
From a project execution standpoint, Shawn repeatedly made commitments that he failed to fulfill. He frequently communicated that he would return to complete the work that had already been paid for, but these assurances were consistently followed by excuses and no meaningful progress. Over time, communication became unreliable, and the work remained unfinished despite substantial payment. He also regularly introduced personal matters into professional conversations, including discussions of marital issues, family problems, and financial difficulties, which further detracted from a professional working relationship. He often described our project as "a blessing" to his family and promised to exceed expectations and go above and beyond; however, his performance consistently fell short of even basic standards. Based on these representations, I went out of my way to recommend him to friends and family, which resulted in similarly negative experiences, including missed meetings, uncompleted work, and highly unprofessional behavior. At one point, he even offered a motorcycle that he admitted was stolen.
In addition to the work that remains incomplete, several aspects of the work that were performed have resulted in ongoing issues due to poor installation and lack of proper execution. We paid over $4,000 specifically for soundproofing between the basement and main level, with the understanding that a designated "green" soundproofing material would be installed. Instead, he chose to blow in standard insulation, claiming it would perform the same function; it does not work at all and fails to meet the intended purpose. The electrical panel was never properly secured to the wall, creating a safety concern. Multiple shelving units were improperly installed, and three have since fallen, causing damage to the basement. Light switches in the basement control incorrect areas, indicating flawed electrical work. The irrigation system was installed incorrectly using improper fittings, and much of the landscaping now requires complete rework. Additionally, we clearly communicated that we wanted a kitchen island countertop that extended beyond the cabinetry to accommodate seating and function as a table; however, he only installed a surface that covered the cabinetry itself, failing to meet the agreed design intent.
Overall, the project reflects a pattern of overpromising and underdelivering, combined with substandard workmanship, poor communication, and a lack of accountability. Despite repeated assurances, Shawn Guerrero failed to complete the work he was contracted and paid to perform, leaving behind both unfinished items and defective installations that require further correction. read more