I'm really disappointed writing this review because I truly love the food here. I actually drive a long distance just to come to this location, and the food itself has always been great. Unfortunately, the service has consistently been really bad. Most of the girls working there seem to have a bad attitude, and they give extremely small portions. On my last visit, I ordered a combo with carne guisada, and the girl serving me gave me the smallest two pieces of meat. I politely asked if that was the correct portion, and she said yes. The manager even agreed with her. I was honestly stunned. My husband even offered to buy me another order, but at that point I refused. It just didn't feel right to spend more money after that experience. It's sad because I really do love the food here, but the service and the way customers are treated just don't make it worth it. Unfortunately, this will be my last time coming to this location. read more

Absolutely Delicious. They have an assortment of same day already cooked food for you to choose from. I wanted a little bit of everything but did go with the best option that didn't let me down "huevos rancheros" and "plátanos" So good and my order was prepped for me so fast. Parking was super easy because they have plenty of it. Ambience is family orientated a bit loud but it's a restaurant and a bakery I wouldn't expect anything less. read more

Guatemalteca Bakery & Restaurant - My huevos , Yumm - Bakeries Near Me - Van Nuys, California

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A hole in the wall that is filled with Guatemalan grandma secrets ! I discover this place on an accident and it's been my happiest accident this year ! The food is decadent and doesn't taste like cafeteria thrown together food. It's very authentic like a home cooked meal. My absolute favorite was the plantain and cream ! A must . read more

Guatemalteca Bakery & Restaurant - Bean and cream! - Bakeries Near Me - Van Nuys, California

This place is probably one of the closest locations that feels traditional. However, since it's gaining tremendous popularity, I think it's gone down in many ways. One of the most critical aspects of your business is customer service. Many of the ladies working there lose their composure during the holidays. I understand that it gets busy, but they cannot be rude. I was there on Christmas Eve, and an elderly lady asked questions. One of the workers ignored her twice. Then, the lady asked a question again, and the worker yelled at her. So my mother stepped up and helped her by answering her question. Now, this older lady is a customer who needs assistance. She probably felt frustrated. She probably wasn't feeling well. Whatever the cost was, the employer should not have yelled at her and ignored her. I would've been distraught if my mother got yelled at. These ladies need to work on their customer service. It is not the first time. Also, they were assisting my mother, and they left her hanging for an hour and a half. That is awful customer service. Now, their tamales. They had flavor, but three of my family members got sick the next day. In addition, the banana leaf is ridiculous. They're using the tiniest bit of banana leaf. this is constructive criticism. read more

Guatemalteca Bakery & Restaurant - The size of the banana leaf, it's a joke. Not traditional and the size of a tennis ball. - Bakeries Near Me - Van Nuys, California

I enjoy comfort food at any time and this revolcado hits that sudden craving for it. This location is always busy and quick paced, the seating area is pretty big. I personally like the Santa Monica Blvd location or he original, but we enjoyed this with family. read more

Guatemalteca Bakery & Restaurant - Revolcado con frijoles y casamiento and tamal - Bakeries Near Me - Van Nuys, California

Amazing food, great staff and plenty of them to keep the long lines moving along and a large seating area. Guatemalteca Bakery and Restaurant uses the same recipes that make you feel like Abuelita made it at home from scratch. One of their traditional dishes is the Revolcado, a tomato rich stew made with spices cooking different parts of a pig's head. Served with black beans and white rice with hand made thick corn tortillas. To die for. Another one of Guatemala's comfort foods is the rellenito, mashed up plantain ball filled with black beans. read more

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Not trying to be rude but they have lower standards on bread instead Guatemalan chuchitos they are selling thick Mexican tamales for real is unacceptable is a chuchito in disguise . read more

Guatemalteca Bakery & Restaurant - You can see the masa difference of los Chuchitos - Bakeries Near Me - Van Nuys, California

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I go there just for the Guatemalan sweet bread, it's a flavor that bring me to my childhood, the food is good, a little to pricey for my liking, the service is sometimes good others is to slow and not because they're to busy , sometimes they're but it's because they haven't coordinated the service. Other than that is good. read more

The most authentic Guatemalan food you can buy in Los Angeles. Taste: DELICIOUS Price: Affordable Wait times: usually LONG! Especially during the holidays. Occasionally no wait Ambiance: good for lunch or dinner with family Panaderia/ Bakery: bread is always fresh read more

Guatemalteca Bakery & Restaurant - The kitchen style menu - Bakeries Near Me - Van Nuys, California

Todo es moderadamente aceptable menos el ponche de frutas. $3.99 por un ponche. Mejor me compro la fruta en lata con su nectar en el dollar tree y lo pongo a hervir! read more

Guatemalteca Bakery & Restaurant - Bakeries Near Me - Van Nuys, California

This hidden gem is my new spot for Guatemalan food and snacks! Everything is super cheap and the service is fast and easy. I ordered a LOT: tostadas, atole, tamales, casamiento, and chips for such a low price. I highly recommend checking out this spot for tasty food at a low cost! read more

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Great food usually very busy order ahead if your picking up,good price as well. The environment very Friendly. read more

Food was great but my experience was ruined by the customer service skills of the manager. Not polite at all. Was murmuring things as she walked away and when asked why she was acting this way her attitude became a bit aggressive. After this encounter the ambiance was a bit awkward. read more

Guatemalteca Bakery & Restaurant - The manager - Bakeries Near Me - Van Nuys, California

Great for lunch down the street, reminds me of a Guatemalan portos! The pan con pollo is a great, cheap snack/light meal. Simple and filling! read more

Was looking to buy a cake but was told they do not sell full sheet cakes only sweet bread , single serving, great selection, best cheese cake and tamales ever. read more

La comida esta bien. Pero ayer compre una orde. De Chao mean y al llegar a casa y lo destape olia muy mal olia a Viejo y shuco y preferi tirarlo antes de comerlo y enfermarme . Esto lo hago saber para que tengan mas cuidado los del restaurante y los clientes gracias. read more

Ya reciente el servicio es muy bueno pero la comida está deliciosa. Auténtica con muy buen sabor. Siempre está lleno el lugar por que vale la pena. El salpicón es mi favorito platillo y el mole esta dulce y muy bien h read more

Guatemalteca Bakery & Restaurant - Enchilada, salpicón, relleno de frijoles y longaniza - Bakeries Near Me - Van Nuys, California

I come here a lot with my dad he says that most of the food is the same like he was in Guate. But the pan con pollo (chicken sandwich) and plátanos fritos(fried plantains) are so good with frijoles negros y crema (black beans and cream) and the breakfast are sooo good. I do like coming here a lot. It's a buffet style you just tell they want you want and they will make it for you. You can pay before you eat or after you just tell them what you ordered they food comes out hot and ready. It's a big room that had a panadería on one side and a lot of seating in the other so you can sit comfortably. Parking is a huge pain in the butt so don't get mad they parking lot is tiny. But other then that great spot would come here agin and again read more

I came here 2 days in a row I ordered one of there hilachas plate to go when I got home open it up my plate was served with almost nothing of meat very disappointed then today I went to purchase bread and the cashier had attitude very bad customer service if your in a bad mood don't come to work with that negativity read more

The food is really good, I feel like I go all out when I come here. I get full combo plates, sides, horchata, atol de lote. I always overspend because the food is really good. There's just always long lines, the women are trying their best but not enough help is given to them. Also if you're in front of the food, shouldn't u be also wearing a hair net ? The manager seems to never wear a hair net, her hair is up in a bun but of course u can see her hairs popping out. Just like the employees the manager should also comply and wear a hair net, just cause your the manager you should wear a hair net too. Lead by example. If u have a hair in you food, u know why. read more

The manager waited on us, had a temper, was short with us, gave us attitude and then got our order wrong. Been here before and everyone is always so nice and pleasant. It's hard to hear so the manager kept rolling her eyes and cut us off. Definitely ruined the experience and don't think we will be going back anytime soon. read more

Not sure if this is everyone's cup of tea but if you are Guatemalan or Hispanic you'll love this place. It's truly authentic to the Guatemalan cuisine that my mom makes for us since we were kids. Love getting champurradas too! read more

If you like Guatemalan food, I reco.mend to go and get pan dulce while your there. I got me some Tortrix

I had Guatemalan food before and I was like this food is terrible! Why? I purchased some frozen Guatemalan sausages from my local grocery store. That was until I gave Guatemalan food one last try. The food from Guatemalteca Bakery BLEW MY MIND!!! I could cut the chicken and pork and beef with my plastic spoon the meat was so tender!!! The juices the meat was cooked in was epic! Now, I saw other comments in Yelp about how their atmosphere, bathroom, dining room, etc wasn't so great. This is true! The biggest thing I noticed, they ultra clean with their food! They also have soap and hot water in the bathroom. Honestly, I've literally been around the world and back! China, Bali, Mexico, Italy, etc. ALL THE BEST FOOD came out places that looked not so great! Yes, there's a LOOOONG wait for the food. That alone should tell you how excellent the food is going to be! This place changed my opinion on Guatemalan food forever! DON'T BUY Guatemalan frozen food from your local grocery store! Their Elote Corn hot drink will put you in prison! read more

Guatemalteca Bakery & Restaurant - Mixed pork plate top right, Cream chicken thighs below, Elote corn drink center - Bakeries Near Me - Van Nuys, California

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I visited your restaurant yesterday, and as always, the food and atmosphere were great! I've been here several times and really enjoy coming back. However, like on previous visits, there was quite a long wait--about 40 minutes just to place an order. While I understand how popular the place is (which speaks volumes about the quality!), it might be worth looking into a better system to manage the line or improve the ordering process. I really love coming here, but the long wait does make me hesitate sometimes. Still, I appreciate the experience and look forward to seeing how things evolve! read more

First time at this location. Large parking lot and tented outdoor lineup. Came for frijolitos negros and left with revolcado, un chuchito, cheese and horchata. ‍ I like their social distancing enforcement though once you get to the counter it gets a little unorganized. read more

Guatemalteca Bakery & Restaurant - Counter and cashier during the pandemic - Bakeries Near Me - Van Nuys, California

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Esta panadería tiene una variedad bastante buena de productos lácteos, abarrotes, panadería surtida con area de pastelería y restaurante con los antójitos tradicionales guatemaltecos y comidas típicas. Esta localidad siempre esta llena pero siempre te reciben con una sonrisa, la mantienen limpia y organizada y todo fresquito. Definitivamente seguiré visitándonos cuando este cerca. La recomiendo a las personas que quieran deleitarse de comida o panadería guatemalteca read more

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Regular average food, service slow , noisy place , you feel you're at market place. I went to get some bread I ended up buying cheese from El Salvador, at moment of paying for cheese with loroco 11.99 what Vallarta market and king market has for 7.99. Ridiculous overpriced. Sorry guatemalteca it is like robbing right in front of costumers face . How dare 12.00 for a cheese. read more

For my first time visiting a Guatemalan restaurant, I must say it was a good experience. The food was very good. I was pleasantly impressed. The staff working were very friendly and attentive and they kept the place clean. I liked the food so much that I want to go back. I found out they have other locations that I'm going to go and try. Go check them out and try foods from other places. read more

If this is how you like your coffee, then this is your place. Food is ok. Service is ok. But when it comes to coffee and the bakery is definitely not ok. read more

Guatemalteca Bakery & Restaurant - I'm not sure this is coffee - Bakeries Near Me - Van Nuys, California

Pricey, food tasted horrible! I'm Guatemalan but it wasn't good at all. I know a Salvadoran restaurant that makes almost the same plates and a lot I mean a lot better flavor!! Don't waste your time and money here read more

I would understand the over priced items if the place was clean enough, is a restaurant! Cleanliness of the entire restaurant is just horrible. Restrooms don't even have toilet paper dispensers. Wall INSIDE restrooms full of grafiti. Owners must be so greedy that don't want to spend a cent on keeping the place clean or restocked. read more

Guatemalteca Bakery & Restaurant - Restrooms area, disgusting! No toilet paper, seat covers, not even dispensers! - Bakeries Near Me - Van Nuys, California

Great customer services of this worker name ANA LUCIA MARROQUIN. She's so nice and friendly that makes her customer happy and contend. I'm craving for Tamales from Guatemala, so I asked my husband if he can took me to this place GUATEMALTECA BAKERY in VAN NUYS. It's so crowded and so many people buying Tamales and sweet bread. So, we wait in line, but it's okay because we were attended by this lady that's was so nice. She helped us for what we want and in minutes we're out of the bakery. GREAT JOB ANA LUCIA!!! We're Highly Recommend this place to All my Families and Friends. I Love Guatemala Tamales! read more

Out of all the Guatemalan restaurants I've been to this is my favorite one. The food is good and the prices are good as well. Their bakery is great and I always leave with a small bag of bread after my meal. If you wanna try Guatemalan food for the first time this might be the place to start. read more

El servicio es malo aquí. Las servidoras y la cajera son groseras. Me apresuraron mientras ordenaba mi comida y mientras pagaba. Cuando recibí mi pedido no estaba bien. Me faltaba un plato entero de comida. Cuando fui a la caja se molestaron porque les informé. Las mesas estaban sucias. Los plátanos y desayunos básicos estaban buenos pero el chile relleno no. read more

My 3rd visit, Excellent service and the food is delicious. Always find good parking in oo

This place has a little of everything. It's a set up like a cafeteria where you chose your food that's either ready to eat on the line or from the kitchen. There are no frills to speak of. There is no table service so you have to retrieve you food when it's done but sometimes you just need to have a casual meal without having to hint for your server. The hard part is choosing what to eat once you walk up and see everything that they have on display, not to mention the wonderful menu items. When I go I always go super hungry and try to order a few small plates to get a range of their flavors. I have attached a lot of photos I have taken in my trips here and I hope that they help. read more

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La comida aquí es buena, no es mala, me gusta, pero la espera es larga, pero casi todos los restaurantes son así, así que es normal para mí y no hay problema con la gente. read more

Best place to get your Guatemalan sweet bread y la comida muy rica y la manejadora muy linda y great customer service

Craving this place for the Pollo n the appetizers like corn tamales, Moyetes, Chille Relleno, Pepian to name a few Pan Dulce' (Sweet bread) n tostadas, authentic Guatemalan tamales n hot drinks like Arroz en Leche & Atol de Elote read more