Outstanding Property Management Company for HOA…read more I read some of these reviews and as a board member for 20 years and dealing with (3) management companies during my tenure I know how it works and the management company takes the lead from the board and enforces the bylaws of the association to keep the board out of trouble. If you are a homeowner it seems you don't understand and take it personal when the management company takes action. If you are a board member you look at the results. 1. How does your neighborhood's appearance. 2. Is your financials healthy and you have a solid reserves. 3. Are you being consistent with violations, fair and having empathy. If you are getting these three items your doing better than 50% of the companies out there. Board Members if you are unhappy with property managers bring it to the attention to the owners and they will work with you to find the right fit. HOA President Southridge at Hatton Chase

They will issue violations for the smallest things that have NO effect on the neighborhood, but…read morethey themselves wont take care of the common areas and fix broken fountains that have been broken for over a year now

We have lived in the community North Beach on Kernan since December. We really enjoy our apartment…read more The layout is ideal for our needs, we are renting the Tidewater layout. It is 2br/2ba with a washer and dryer in unit. We have a 3rd floor unit with a lake view. Storage is minimal considering we had to store our personal washer and dryer, since they were unwilling to allow us to use our own instead, but you can rent a garage for an extra monthly charge. Upon move in we did a walk through the apartment with Laura. We let her know of our minor concerns (missing bolts on screen, and a missing bathroom tissue spool) and they were taken care of the same day. They wave the deposit and application fee for military. The community is nice. It offers a well maintained pool with grill available on site as well as placed throughout the community. There is a tennis court for those who like to play. A doggie park for furry friends and a small park for young children. My 2 young children enjoy it. There is also a car port in which you can use the personal car wash, vacuum and air. There is no assigned parking unfortunately. The property is well maintained with crew out daily tending to the landscape and other needs. The office staff has been outstanding. They are quick to respond to emails and calls during office hours. Every person I have met in the office has been courteous and understanding of issues when presented. W/S anis not included in rent unfortunately. We did have an issue with our neighbors but it was taken care of quickly and I believe all parties are happy with the outcome. Considering we moved to Jacksonville last minute, I am happy with our apartment for the time being. Once our lease is up we may look into moving into the 3br layout here on North Beach if possible. Update Sept. 11, 2019 We have been living at North Beach on Kernan since December and we have enjoyed it so far! The amenities are amazing. An Internet cafe, gym, tanning bed (we just learned of this), pool & hot tub, trail, outdoor grilling areas, nice dock on the lake, and park for the kids and one for your furry companions. There is also cornhole, horseshoes, putt course and tennis course for outdoor activities! They really know how to take care of their military families, they bypass the initial deposit and application fees! Maintenance is awesome, they are always tending to apartments as soon as a work request is submitted if not the next day! The resident staff is so friendly and accommodating. They make it a point to know your name! They offer community events often, just recently they brought in a food truck and dessert truck for free! I would definitely recommend living here to friends.

This is A amazing place to live,the amenities are absolutely great!! They keep the property very…read morenicely and clean,The maintenance guys are truly amazing when it comes to any situation you may be facing...Royce and his team are very attentive to any need.... This is A absolutely Beautiful place to live.... Thanks Kindly

I've worked with several property managers over the years and I can tell you that Caryn Thomas of…read moreSupra Property Management is the best. She's well informed, responsive, professional, and just a great person to work with. I can't imagine working with anyone else. Give her a call if you need a property manager. You will be happy you did!

Caryn Thomas is an excellent Property Manager. She manages 3 properties, and she is very…read moreresponsive, proactive, efficient, ethical, and always provides options for solving maintenance or tenant issues. Supra also provides an excellent platform for tracking expenses and payments, including tax documentation and monthly itemized statements

Professional property management is the most challenging element in all real estate investment and…read moremanagement. The "middleman" is always to blame when things seem to fall short of perfection. I have followed JWB since their dubious start at the beginning of the historic real estate crash, around 2007. Investors were leaving in droves, and everyone knew it was the worst time to enter the market. Nevertheless, Alex, Adam, and Gregg jumped in. In just over 15 years they went from zero properties under management to over 6,000 today. Read that again. No one earns and maintains the trust of the owners of 6,000 properties without delivering extraordinary value. I have personal knowledge of their management style and results. The sixty-plus employees that makeup JWB are trained to serve their tenants professionally and fairly. As a landlord for nearly 40 years, I can tell you that serving tenants is always a challenge. Some are never satisfied and complain the loudest. The happiest rarely say so. JWB is one of the top property management companies in all of Florida. They have earned my respect and admiration. Paul Howard President & Founder The Florida Landlord Network

This is the worst company ever. I pay my rent every month. I signed the A3 year lease stating that…read moremy rent would not go up within the three years after the first year it went up. I've had to have code enforcement out here, three times and still nothing has been fixed now I had to pay double my rent to stop a eviction for me being two weeks late which I have kept in contact with Sydney through JWB when I asked him for an itemized printout of their attorney fees that I had to pay for they said they did not have one that they could provide however, when I call the Duvall County clerks office there was no eviction files nor did I receive any eviction papers stay away from JWB they are a scam. They do not fix anything they make you pay for everything I do not know how they're even still getting away with the crap that they get away with. You'll get an automated response from a bot named Kurt.

I had multiple viewings set up through JWB, the first was all ai photos that looked nothing like…read morethe house i arrived at, they were totally fake pictures! The second and only suitable property was a condo it was nice and looked like the pictures. The third house i drove to on the other side of town had no lock box, so it was a complete waste of time. After the first house i realized they were using the same pictures for different listings, which is very deceptive! The next two houses were so run down and looked nothing like the photos i just kept driving. The last and final house was ok but there was a group of teens outside squaring up to fight, very unsettling! Updated review as i misunderstood the remote working qualifications.

This company is run by a bunch of scam artists. I live in an apartment complex that is "managed" by…read moreJWB, and yet they don't do anything there to take care of the people that are paying rent regularly. I moved in on my Birthday in Dec. 24. Got to my apartment, and it had never been cleaned. My windows do not lock properly, had to run my water for 2 days non stop, no screens or blinds on any window. My door has a huge gap in it, so the cockroaches that are in every apartment come through my door. Any maintenance request you put in, they put a bandaid on it and don't fix it properly. But then they will bill you because the problem isn't there. My newest neighbor just moved in with her kids... and her unit is already flooding from an existing problem they knew about from the previous tenants leaving the place. Now there is mold in the walls, and all of us are dealing with the headache... even though JWB gutted the apartment 2 months ago for flooding damage.

Positives: Relatively affordable rent, decent variety of home listings, positively reports payments…read moreto credit bureaus, offers easy lease transfer process to a new property, let me terminate my lease early without penalty fees with appropriate documentation. They will give you back your full security deposit if you leave everything clean and in the same condition it was when you moved in and complete all the tasks on the move out checklist including a professional move out cleaning. Negatives: Ignores maintenance requests and closes out tickets without contacting tenants or reviewing work orders including A/C. Does not respond to tenant messages. Takes advantage of tenants by charging for maintenance that the property management company should be responsible for. They are very likely to raise rates without adding any improvements to their properties or even when the local market trends are technically dipping down. The house I rented was in a very dangerous high crime area; the only reason I was able to terminate my lease so easily was because I had multiple police reports from a stray bullet coming through my window, my car being broken into, squatters loitering in the lawn, gunshots galore, etc. I had to get out of the situation at a progress residential rental for my safety and well-being, which the customer care advocate department mildly cared about only because legal action was threatened. I would recommend progress residential to tenants with spotty credit score and renters history who have limited other options. I would not recommend it to tenants who place a high priority on customer service response and resolving maintenance issues.

Had some maintenance issues in my home that dragged on for about a month and half. Didn't think it…read morewas going to take as long as it took nor could I have foreseen parts of the house being gutted while I was still living there. Joseph came by one day along with vendors doing the repairs, all whom by the way were very polite and professional, to assess the situation further. He informed me how much more work had to be done along with the time frame to finish repairs. Joseph was understanding when I explained to him that I wouldn't be able to live any longer in that house under those circumstances. He suggested I start looking at houses and send him the address of the one that would work for me. 2 weeks later I was able to move in to a new home with his assistance. I am very happy in my new home all thanks to Joseph, so grateful how things turned out. I appreciate his honesty, partnership, and professionalism towards handling my situation.

we used Bay Bogos guide and they should be named bay Bogus guide…read more they wasted my clients time and were full of hidden fees and extra charges before anything was even done dont make the same mistake i did

I cannot say enough good things about this Realty Group, more specifically Kyle Bosworth!…read more We are a NAVY family that just PCS'd here (while husband is doing unaccompanied orders) and Kyle took us under his wing and treated us like his family. Let me mention we didn't want to buy right away but wanted to rent. I gave Kyle all the 'must haves' in a rental and he did not disappoint. He found us numerous rentals in a matter of hours. He called on our behalf, fought for us, and went the extra mile when other agencies wouldn't. He isn't afraid of a challenge and fights for 'the little guy'. Kyle was available any time we called and if for some reason he wasn't he always called us back. He is knowledgeable about Jacksonville and surrounding areas. Kyle continues to check on us and make sure we are ok and to me that makes a GREAT Realtor.

I worked with RedZone Realty to attempt to purchase a house. They actually lost us the house by…read moredisclosing confidential information to the seller's agent which caused the seller's agent to have so much doubt that they called my lender and expressed how inexperienced Kyle and Idris are, stated what they shared with them and that it shouldn't have been shared, and that they then had reservations about accepting my offer (which was the highest offer they had ever received). Even though I was preapproved and had no problem purchasing the house, as a result of the inexperience and unethical sharing of confidential information with the sellers' agent, we lost the house. In my career I work with clients in various industries throughout the nation on a regular basis, and this is by far the most unethical, negligent and unprofessional behavior I've ever encountered. It makes even less sense because it cost them their own percentage of the sale as well. Kyle should go back to a football related something because he screwed up a house that we needed. This is messing with people's homes and now we're in a tough spot. I strongly recommend you go elsewhere. Everyone (seller's agent, lenders, my agent selling our house, etc.) has stated how inexperienced they sounded when they spoke with them. I'm now working with another, much better and more experienced agent. Stay away from these guys.

Toni Mock was an outstanding realtor, She went very aggressive against the market and got us what…read morewe wanted for our home. She was always there to answer my questions even if it didn't relate to the sale of my home. A pleasure to work with. As an Active duty Service member she went the extra mile to make me and my wife feel comfortable with our decision. If your thinking about buying or selling a home I suggest Toni.

If you're looking for a company to do business with in real estate, Jax Elite Realty is your team…read more The staff is always friendly, warm and honest. Their reputable knowledge and personal service is something I appreciate and love about them. I'm so grateful to be able to do business with them. I feel they value me as a client and are dedicated to meeting my needs. If your in the market for a new home, or are looking to sell/rent they are the company for you.