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LoanPeople JAX

5.0 (2 reviews)
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Services - LoanPeople JAX

Mortgage services

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1 year ago

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1 year ago

Everything went very well. My loan officer was very professional, efficient and a pleasure to work with.

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TrustLine Mortgage

TrustLine Mortgage

(2 reviews)

Southside

I have used TrustLine Mortgage for years for both my personal properties and investment properties…read moreand they provide superior service. They are exceptionally responsive both in the pre-sales initial qualifying process and then of course during the actual purchase process. I had used them when I was local in Jacksonville but I recently moved out of town and I still used them for a new home and everything went great, I now have a beautiful new home thanks to TrustLine. As far as the other negative review about not knowing where a closing is, that is clearly the Realtor's responsibility, not your Mortgage lenders. TrustLine worked great with all parties, my Realtor, Insurance agent and myself. I look forward to working with TrustLine again in the near future for my next investment property!

Worst service in Jacksonville, I would highly recommend not using this company. The biggest problem…read morethey have is lack of communication! They don't talk to each other in the office and they don't let their client know anything! They didn't even tell me where the closing was. My wife and I showed up at their office and were informed the closing was somewhere else, luckily it was in the same building. Everyone I had been dealing with were out of the office when my closing was scheduled, and no one even stopped in during the process. I used them to try and keep my business local, should have used and internet company. Never even got a thank you for my business. And the bonus to all this is they lost two pieces of sensitive information, including a copy of my w-2. If I have any issues with identity theft I will be asking them how they plan on fixing it. Would not recommend to anyone!!!!!

LoanPeople JAX - mortgagelenders - Updated May 2026

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