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    Pinnacle Ventures

    5.0 (1 review)
    Closed 9:00 am - 6:00 pm

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    Services - Pinnacle Ventures

    Property management

    Buyer's agent

    Listing agent

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    2 years ago

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    Silver Street Management

    Silver Street Management

    (5 reviews)

    Downtown

    If I could make this a 0, I would. RUN! I almost never post negative reviews (this is my first…read moretime) but I feel responsible to share this terrible experience. Not only was the host, Eric, extremely unprofessional, but he also violated our stay in multiple ways in our stay here. They booked another person midway through our reservation, double booking the unit, and gave a stranger access to the place while we were already staying there. Eric also asked for personal details and payment info outside of the approved methods. Not to mention, the internet went out, the place is run down, and the host shady.

    A one star review is actually too high . first of all this company advertises themselves as a…read morevacation ... "a home away from home" . You are basically renting a disgusting hotel room in an apartment building for Jacksonville area rental property pricing.!!! staff is useless, lazy, and basically incompetent. They don't even have an actual pan to cook on only a wok. Fully furnished is laughable maybe if you're referring to the inner city in one of the poorest communities in the world, then sure, these places are fully furbished. I booked the place on Airbnb. My family and I get there. And my kids were instantly horrified the place was horrific ceiling, stains, and mold all over. Unit which was completely updated much nicer and we were... until for some reason the circuit breaker from 1900 finally went out and they let us sit for five hours with no power knowing I have an almost 2-year-old and 10-year-old with us. It's starting to get dark, they tell us they're moving us to another rental across the street which is an entire city block down the street and although it is right above a VyStar, its also got downtown Jacksonville city finest roaming around at night. The parking area is not a safe place for women and children alone at night either. Basically all Erik the owner did coupon for a restaurant across the street, move us to 3 units, all exactly as crappy as the first, an inconvenience my entire family stay and trip for $30 gift card and $100 rebate for our troubles. Again, these issues our fault. Basically, the owner is an upscale slumlord. i paid $1700 for 3 weeks in a roach motel pff 8th street!!!! do yourself a favor and just stay in a hotel room a two star hotel room in the worst part of Jacksonville would be a luxury stay compared to Erics many listings on silver steeet management!!! at least in a hotel, you usually get a free breakfast, unlimited amount of clean towels, and at least a clean room. You will get none of those things in any of silver Street management properties. I can assure you, after my first interaction with Erik after having to go through Airbnb two different times to complain about the property to get a result, I was very aware of what kind of Shiesty operation I was dealing with and documented everything. I gave Erik and his team more than ample opportunity to make this right as I am in school full-time, work full-time and have two children. I didn't have the time to keep moving from Airbnb and to keep spending hours reporting this to get minimal results. Thankfully, I never have to interact with these people again, but to make sure that they don't make any more money off of an innocent, hardworking humans -- I can assure you I'm going to post everything I have on every website I'm able to that way people at least have a warning of what they're walking into with these welfare quality units. Even Ian, the property manager told me that the owner doesn't care literally about updating anything or fixing anything or the quality of anything he just cares about reviews. So here you go, Eric! Reviews with all of the pictures and emails you will get!!! If I wanted to stay in a dirty space with questionableneighbors in a dangerous vicinity, I could've gone to the red roof Inn or super eight in moncreif. You literally ruined my family and I's stay, not to mention our Thanksgiving. I hope you and the 10 other members of your team sleep well at night, knowing that you are charging these kinds of prices for this kind of service and establishment. Also, one more thing you all kept saying it was GEA's fault with the circuit breaker.... But I have a feeling JEA probably advised you to replace the circuit breaker from 1900..... Again, this is just another example of how you're charging top dollar for Living quarters that are probably comparable to those in Third World countries! PS if you do decide to stay in any of the SSM units for more than two days, be sure to bring your own towels, toilet paper, security systems, brooms, cleaning supplies, vacuum, and air filtration system. Possibly some lamps, too, because they keep the lighting low in the buildings in the units to hide all the scum and dirt and filth!

    Pinnacle Ventures - financialservices - Updated May 2026

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