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    Guaranteed Rate

    3.7 (28 reviews)
    Closed 8:30 am - 5:30 pm

    Services - Guaranteed Rate

    Mortgage services

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    10 years ago

    They helped a lot - our case was not an easy one as we were out of US. Five Stars - no doubt!!!

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    Review Highlights - Guaranteed Rate

    We would communicated sometimes late at night and I would get a prompt response from them, especially Lisa G and Rose.

    Mentioned in 5 reviews

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    NE Moves Mortgage, LLC

    NE Moves Mortgage, LLC

    (7 reviews)

    I am a first time home buyer and went to a seminar run by Rick from NE Moves Mortgage at my former…read moreplace of employment. When I was ready to start the home search process I wanted to get pre approved so I reached out to NE Moves/Rick. At first they were very responsive and got me a letter (amateur looking according to our real estate agent) quickly. After that they said whenever I need a cash flow sheet created when I go to see a home just reach out. We saw a home we liked and then Rick and his assistant Mike went radio silent. almost 3 weeks later I still haven't heard back from them and I am happily under agreement on a home and working with another, much more responsive. All in all - as a first time home buyer I would have felt very uncomfortable moving forward with these guys. Poor customer service and follow through. Maybe they just don't take young first time home buyers seriously!

    I found a house listed with a caldwell banker agent. She suggested I contact their in house…read moremortgage person. Big mistake. I spoke with Kevin Carse who was less than helpful and rude. You would think he was using his own money. He told me not to bother looking for a house to buy because I would never get a mortgage. I called several other mortgage people and none of them agreed with his suggestion. I called Kevin back and asked him to send me my credit report. He told me he could not give it to me. The only person he can give it to was their underwriter. Totally untrue but he would not agree to give me my report. Now I have 4 credit requests on my record. Save yourself time and aggravation DO NOT bother contacting this company!

    Ellen Duncan - Guaranteed Rate Affinity

    Ellen Duncan - Guaranteed Rate Affinity

    (4 reviews)

    As a local Realtor, I work with many Buyers! Ellen is by far one of the best Loan Officers I have…read moreever worked with. She has never let any of my Buyers down and always gets us to the closing table on time. I continue to work with Ellen because of her excellent knowledge and ability to guide all of my Buyers through the process.

    As a young single woman, the thought of purchasing a multi-family home seemed daunting--never mind…read moreone that needed significant renovations. I initially tried working with several banks (both small and large) but I was either deterred by their lack of knowledge or their service. It wasn't until I was referred to Ellen Duncan that things started to work in my favor. Ellen was understanding--She understood that purchasing a house is more than just an acquisition of property; it is a personal and monumental accomplishment that should be EXPERIENCED! She understood that my experience of turning a house into my home started with her! Ellen was knowledgeable--She had a way of explaining a complicated process into the simplest terms. I had done a lot of research on the types of loans available to me; however based on my unique financial and living situation, Ellen and I were able to explore the best option. For me, the best option was a renovation loan. This type of loan allowed me to obtain a "brand new home" at a "fixer-upper" price. My house finished renovations in April and has become the house I've always wanted! Ellen was incredibly responsive--When you are in a tough housing market and buyers are engaging in bidding wars, speed is key! Ellen, was incredibly responsive (fast and accurate). If I emailed Ellen, I almost always had a response within 1-10 minutes later. Ellen was a friend--I must have seen over 40 homes, obtained 23 updated pre-approvals, and drafted 2 purchase and sale agreements, before I finally found my home. All along Ellen cheered me on through each disappointment. She assured me that when I saw THE HOUSE, I would know. She reminded me that the market can be tough sometimes but to remain positive. Above all, Ellen assured me that she would be there if I needed anything and she definitely stood by her word. My experience with navigating the housing market was absolutely remarkable and I wouldn't have been such a wonderful experience without her. Ellen Duncan, thank you so much for helping me achieve my American dream! -Shamiah

    Superior Funding Corporation

    Superior Funding Corporation

    (5 reviews)

    Closed refinance loan…read more Roman who is the owner of Superior Funding Corporation was exceptional. Efficient, professional, quick, upfront and honest. He was able to offer very competitive refinance rates (and I shopped around quite a bit), he and his team did a fabulous job in completing the application, documentation, working with the title and lender to complete the process quickly and efficiently. His attorney came to my house to do the closing which was extremely convenient for me. I've already recommended Roman to my friend for a new mortgage.

    I found SFC via Upfront Mortgage Brokers search and I am very happy I chose them for my real estate…read morepurchase. Since the rates for a given loan vary very little from bank to bank - choosing a correct person to deal with is of utmost importance in assuring getting a good deal and that securing property financing is successful. Using a mortgage broker provided us with flexibility to go with the best combination of financial institutions appropriate in our circumstances. Roman Shulman was absolutely outstanding every step of the process, he always returned emails and calls in a timely manner and was great to communicate with. His professionalism and proactive approach allows us to get a great rate for our loan. Roman has excellent understanding of all the documentation needed at various stages and with his help our financing went very smoothly without any unpleasant surprises. I would definitely and enthusiastically recommend SFC to anyone looking to buy property, I really enjoyed working with them.

    Guaranteed Rate - mortgagebrokers - Updated May 2026

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