Never thought I'd review a gas station... But when your experience is HORRIBLE you should let it be known.... Here goes..
Lady working the front counter was absolutely awful and it was almost as if she was looking for some type of confrontation from the moment I walked in. I walked up to the open door with my small kids who all had to use the bathroom. My three little ones had masks on, I was about to put mine on as I stood outside and asked if her restroom was open. She rudely said yes, but only for customers and that I needed to put my mask on..ok lady, I literally had it in my hand, was 6 ft from you and obviously was going to put it on, between holding my 3 yr olds hand and asking if we could even enter...so I put it on and said I'd buy something... attempted to buy $2.50 newspaper, placed it on the counter and she told me the one I put on the counter was free, I needed to grab the newspaper on top...told her there wasn't one, so she said they were out and I'd need to choose something else..like a $3 map, or $50 scenic photo, which, by the way, were not worth that much.. so I chose a map, paid $3 cash which she took forever to count, then said, the bathroom is unlocked, go ahead. Again, any time she spoke, it was like she was rolling her eyes and irritated she had to talk at all. She was so short with me, angry that I even came in, and an excellent example of poor customer service.
As we were inside, she walked outside, hassled my husband about where he parked and asked him impolitely to move because he was holding up other cars...which he wasn't...
So when I came out and told him that the lady was rude to us, he believed it because he had a similar interaction with her.
I get it, during the age of Covid, places want to be selective and not just have a restroom that's a free for all...but seriously, she put such a bad taste in my mouth.
Not to mention, as I was leaving, I heard her giving another customer some serious attitude over directions or something...just plain odd.
Plain and simple, go ahead and enforce your rules, I believe in following rules, but it's not hard to be kind. read more