I hired him to set up my above-ground pool in 2024. Before the installation, I specifically asked…read morehim to place it in the middle of the yard because that area was flatter. Instead, he insisted on putting it in a different spot, assuring me that he had leveled the ground and that it would be fine. The pool looked okay at first, but it only lasted one season. Last year, the liner ripped, and I initially thought it was my fault. This year, I had another pool professional come inspect it, and they immediately pointed out that the original installation was done very poorly. They found that there were tree roots underneath the pool that had continued to grow, causing the ground to become uneven and the pool to lose its level. I was also told that the area should never have been used in the first place because of the roots. I trusted his judgment when he assured me the spot was properly leveled, but it turns out that wasn't the case. While the pool may have looked fine initially, the poor placement and installation ended up costing me a damaged liner and additional repair expenses just a year later. I would not recommend this service based on my experience. If I could give a 0 star;I would.

We hired them to complete a repair to our steps. The project was delayed by weeks. It should have…read moreoccurred in May, but they did not complete it until the end of June. The repair was to fix a leak and guess what, after the repair, we still had a leak! We had to hire a new company to fix the work they did. They used old material to trim out our steps which lead to the continued leak. I would not use this company again even if the work was completed for free! They also tend to avoid your calls. You will need to call or text at least 5-6 times before they follow up if they follow up at all! Terrible workmanship and customer service.

Last year, Rob charged me a few thousand dollars for a new pool cover, but never installed one!…read more Now, I am unable to contact him, despite many tries ........Stay away from RPM!

I love Rob and his service, i can text him and get a quick response. In 3 years of…read more working with His Co. I've never been disappointed. Looking forward to many more years.

The salesman sounded very convincing and even knowledgeable. I spent quite a bit of my time…read moreexplaining what I need and showing him around... He left promising estimates within " a couple of days", 2 months later I have nothing with phone calls and E-mails sent to different people within the organization. I agree with some reviewers below that they value their time a whole lot more than their potential customers. I always like when people get back to me, even if they decided not to take on my account. After all they sent me solicitation materials, I did not ask for it! Very unreliable, look elsewhere.

Our pool is crumbling. We have had Glengate build and maintain our pool. Poor quality and service…read more They don't stand behind their wprk. Beware. This an extremely expensive product and service. You get little for your money. It has been suggested that maintenance was actually detrimental. Purposeful. I don't know. Very hard to get them to respond. Still waiting for the specs of the pool. They said it was going to be "pain" to get us the documents.

Update JUNE 2025. Here is what the pool looks like 10 months after re-plastering by Lang Pools…read more Promised a uniform finish with texture. Have neither texture nor uniformity. Said, "give it the winter, it will be perfect when you open the pool." Judge for yourself if you could consider these photos to show a "perfect" finish. Do not hire Lang Pools unless you are prepared for this.

I have been using Lang Pools the past two years and I can't say enough good things about them. They…read moreare reliable and friendly and take pride in their work. Whenever there is an issue they are always available and quick to respond. Highly recommend!

Derick, Brian, Dennis and the team at blue water pool are amazing. I found them online June of last…read moreyear and met Dennis in July discussed my ideas and listened to his recommendations. He recommendations wasn't exactly inline with my ideas but base on what I had previously read about the company before actually meeting him along with his knowledge and experience in the pool industry I trusted his views. The project was planned for March 2023. Fast forward to now the team came in and did exactly what we discussed there were some minor chances which was done with further advice when I met Derick " very nice guys he is a customer pleaser he ensure that you are 100% happy or the job is not done". I have been in the construction industry for 15 years and I have worked with pool companies on several different occasions and believe me this is the first I'm meeting and working with a company where everyone affiliated with the company from the owners down to all the workers are honest, hardworking, polite and very professional. I'm pleased to have met and work with them, I will continue to work with them going forward and I will recommend them to all my family, friends, acquaintances and business associates. These guys don't get 100% in my book they get 110% for going the extra mile in costumer's satisfaction, their prices are very reasonable and economical base on market value with you also getting value for every dollar. Thank you very much for a job well done.

From the owner: Service Installation Renovation.read more

Consumer Warning: Review of Playtime Pool Maintenance & Renovation…read more​ ​This review details our highly unsatisfactory experience with Playtime Pool concerning both routine pool opening service and their handling of a renovation project. We strongly recommend that other consumers seek services elsewhere. ​Critical Operational Failure: Pool Opening ​We contracted Playtime for our seasonal pool opening. During this process, a significant and damaging error was made: the winterizing plugs were left in the pool's returns. ​This fundamental oversight caused subsequent damage to the system. Once the issue was diagnosed by a subsequent, reputable company, we were faced with unexpected and costly repairs. An error of this magnitude in a basic, seasonal maintenance task suggests a severe lack of diligence and quality control on the part of the technicians involved. As others have noted in their reviews there is a total ​lack of professionalism. Every time there was an issue with the system we were left to diagnose it remotely over a video chat. Everything came to a head a few weeks before our son's graduation party. We had scheduled our system to be opened and working at the beginning of April. Things were not working at the end of May. My wife deservedly became frustrated and very upset with the constant delays and subsequently had a heated discussion with Meg who hung up on my wife. Meg then called her tech who was on-site trying to get our system up and running and she told him to leave our property immediately. The tech was great and apologized to us. He did the best he could with what he had. Meg never apologized for their mistakes. Imagine spending over $30k on a project and the owner never visited to make sure everything was working alright. Save yourself a headache and find another pool company. I can vouch for Aquastar. Worth every penny if you value your time and sanity.

Very surprised to see the negative reviews for Playtime Pools. We have been a customer of theirs…read morefor at least 20 years. Their service has been excellent and Meg has always gone out of her way to help troubleshoot problems over the phone to avoid a service call. Their technicians are friendly, knowledgeable and always do a great job. We are very happy with the services we receive from Playtime Pools.

What blew my mind was the fact that I had an 8am appointment. He rang the bell, I was slept like a…read morelog but when i got up at 8:10am, he started cleaning my pool anyway!!!! The average person would've said "They didn't answer the door, so I'm out!" Derek was very knowledgeable about pool care. He's patient when answering questions and his rates are very decent!

From the owner: we offer weekly pool maintenance as well as all equipment repair and much more…read more professional closings available

You will not find a better pool service company. George's pool service is reliable , professional…read moreand very competent. I have acquired their service for thirty years . I have recommended them to others with full satisfaction.

Company to my rescue! Thank you to Phil and his team! My pool liner ripped in half and what a mess…read moremy backyard turned to be! Water everywhere! I was recommended by a neighbor to call and they fit me right in! They even came back to install my ladder as I carelessly forgot to leave them the screws! Fast Service and the quality of work was outstanding! Deborah was so understanding and helpful! Thank you to this team!

Good luck getting an appointment, a call back or any follow up. why not just be clear and…read moretransparent and say you just can't handle another job. Every appointment was delayed the work unsatisfactory and way beyond schedule. If on the fence consider the lack of reviews, most after dealing with this contractor wouldn't even waste their time reviewing because they'd rather just forget the whole experience.

We had Tony and his crew install our pool many years ago. Great job and fair price. The best…read morething though is that Tony is there for us, even after many years, to help when we have a problem or give advice when we ask. This is how businesses should be run

I'm so grateful when I find businesses that are unpretentious, trustworthy, and just simply easy to…read moreget along with and do business with. After an unpleasant experience with OC pool and spa (my review mentions gators), my faith in humanity was restored once again courtesy of Tony and his crew. Simply put, they are pleasant, hard-working, honest, and efficient. They know how to get the job done, and they do it without fanfare. 100% recommend.