Had an alignment done & new tire installed, did a good job , reassembly priced . My only complaint…read moreis the waiting room is not comfortable or customer friendly , uncomfortable chairs

excellent reasonable service- can't ask for anything more! In and out service for oil changes when…read moreyou call ahead

We were visiting the area, and our low pressure tire sensor went on. We pulled into Hayesville…read moretire, and Michael vould not have been more helpul, checked all the tires and even the spare. Great service, didn't even charge us, but we tipped him. Highly recommend.

They seem like a nice company but really need to take Alignment out of their name since they…read moreactually do alignments! What ? I was told they don't have the necessary equipment to do wheel alignments...

I just wanted to say thanks in a way that others can view. On 6/27/24, I was traveling with my son…read moreto a college baseball camp. I noticed a noise in my engine and shortly after the A/C went out in my 2004 H2 Hummer. I looked at the engine to find my A/C belt was off and bound up. At ~2 pm on a Thursday, I found Gerard's Automotive Shop and hoped for the best as I was 2 hours from home with work at 8 am the next day and unsure how safe it was to continue driving. They were busy servicing many customers. I asked for help, and I was politely told they were backed up but would take a look in ~45 minutes. ~30 minutes later they took that look and quickly found that the tensioner had gone bad on my A/C unit which caused my belt to slip and bind. Within 2 hours I was taken care of for less than $200. Furthermore, they identified an oil leak, took pics, and sent them to me. The owner chatted with me and my son, gave us cold water and a cookie while we waited. How long has it been in your life since you had such great service as a non-existing client/customer? It's been quite some time for me. I can't thank these guys enough as they not only saved me a ton of time, worries and money, I now know when I travel from Atlanta suburbia for a Harrah's Cherokee Valley River Casino run, I have a trusty mechanic close by when/if I need it. I may just strategize a service visit or repair when I visit the casino just because I know I'll get great service and a fair shake. There are still some good folks out there, and I can vouch that these guys are of that group. Sincerely, Dr. Michael J. Grasso

I recently took my Jeep grand Cherokee to get the trunk button fixed. I've been told it's a little…read morebit of a complicated system because it has to do with the sensors to close the trunk and possibly the trunk motor. From the moment I called until I picked up my car, I had a great experience with Gerard's. I initially spoke with Frank and then Brian took care of me throughout the process. You can tell that they value their work even down to the waiting area inside the shop. There were freshly baked cookies and everything was very neat and clean. I feel like you don't often see that in automotive shops. They accommodated me quickly and were able to solve the problem with my trunk and I am so happy that's it's fixed. I was initially quoted an exorbitant amount down in Florida to fix it and so I am very happy that I was able to find a shop with honest and reliable mechanics!! I will recommend them and will definitley be back in the future. Thank you for helping me, Brian & Frank!!

Franklin Lube and Repair is open for business!! From an oil…read morechange to new tires to any automotive service needed, this is the most honest and well staffed "anything mechanical" businesses in Franklin, NC. Rog has been there 18 years plus and through those years we've seen different employees come and go but now....the staff is family!! We have the BEST staff! They are honest, reliable, loyal and have the kindest customer service skills. Come on in and see for yourself. Meet our ASE Certified mechanic straight out of Marines and brilliant lube techs. Our lube techs are top notch at what they do. You can't beat the prices here as I don't believe Mr. Schurman has raised any prices in years. Got a tire issue? AC? Brakes? transmission issues? Get over to Franklin Lube and repair. You'll love the girls at the front desk too!

BEWARE!!! My ignorance, trust, and wanting to do business with a small local business cost me…read more$2,493.17. Ordered tires and AC repair components for my jeep on 6/21/2024. Came in to drop off my jeep on 6/24/2024 and was met outside by the assistant manager, which advised me that the business owner decided to close down the business. I've put in a fraud claim with my bank. So now it's just a waiting game. Here I am thinking that I'd help a local business owner instead of a big box store business. I can only pray that I get my money back. And unfortunately my big city wall has gone up again. Sometimes giving local businesses a chance is just not worth it. All it took was one bad apple to spoil the orchard.

Bryan is an Honest, good mechanic. I have only been going a couple months but I will only take my…read morecar and truck here.he could have taken Advantage of me and did not.

put my exhaust on, they did a amazing job!! fast service…read moreand great pricing. would highly recommend taking anything to them!!

I went to Thomas Tire for a check on my brakes. They took the necessary time and effort to…read morethoroughly examine all 4 brake pads, rotors, etc. They found nothing needing any repair, greased them, and filled the brake fluid level, and did not charge me for anything! That is integrity and honesty way above and beyond what I have experienced. They have my business and recommendations from now on. This is the definition of service.

Traveled from Florida and had a slow leak in a tire. They made an appointment, and we were in and…read moreout in less than thirty minutes. Tire patched and we are on the road.

Best tire prices with a free alignment and synthetic oil change great customer service and fast…read moreservice.

Always consistent, estimates are always accurate, Dominick is awesome! The service has always been…read moreperfect and honest.

I ordered a set of tires from them recommended by someone I talked to at a fuel station. I…read moreresearched the tires (not a premium brand that I usually buy). But RADAR Renegade R/T. reviews were good especially for reasonable road noise for the aggressive tread pattern. They were friendly, got them in on the day promised, and installed them promptly, even though they were closing early on that day. Time will tell on the tires and their longevity, but they were quiet on the highway and look great. Honestly, after saving about $800 from the brands I've been looking at, they could fall 25% short, and I'd still be ahead of the game if the turn out to be good otherwise.

Don't let Dockerys garage work on your car... after working on our car and said it was ready, we…read morepicked it up and it wasn't. Had to take it to dealership after having it back maybe 10 minutes, if even that. And he did nothing but cuss when we came to pick it up... and he looks flaky also.