I just wanted to say thanks in a way that others can view. On 6/27/24, I was traveling with my son to a college baseball camp. I noticed a noise in my engine and shortly after the A/C went out in my 2004 H2 Hummer. I looked at the engine to find my A/C belt was off and bound up. At ~2 pm on a Thursday, I found Gerard's Automotive Shop and hoped for the best as I was 2 hours from home with work at 8 am the next day and unsure how safe it was to continue driving. They were busy servicing many customers. I asked for help, and I was politely told they were backed up but would take a look in ~45 minutes. ~30 minutes later they took that look and quickly found that the tensioner had gone bad on my A/C unit which caused my belt to slip and bind. Within 2 hours I was taken care of for less than $200. Furthermore, they identified an oil leak, took pics, and sent them to me. The owner chatted with me and my son, gave us cold water and a cookie while we waited. How long has it been in your life since you had such great service as a non-existing client/customer? It's been quite some time for me. I can't thank these guys enough as they not only saved me a ton of time, worries and money, I now know when I travel from Atlanta suburbia for a Harrah's Cherokee Valley River Casino run, I have a trusty mechanic close by when/if I need it. I may just strategize a service visit or repair when I visit the casino just because I know I'll get great service and a fair shake.
There are still some good folks out there, and I can vouch that these guys are of that group.
Sincerely,
Dr. Michael J. Grasso read more