Had a very difficult dent in the upper rear pillar of my F-250 last year and couldn't find a shop…read morethat wanted to look at a "small" job so I called Guimond's, was asked to come in the next day, shortly before closing hours for an estimate. I liked what I heard and set a date for the next week. I to this day have no idea how they removed and blended the paint. Great job. Today, after being rear ended last week, they have the insurance paperwork for my next repair. One star? Because you can't wait? They don't need your work. They have all of mine.

Beware before taking your vehicle to Guimond's for body work - insurance or self pay (I was self…read morepay). Had my truck worked on back in Feb of this year.  The repair tool way longer than it should have (more than a month in the shop) and the passenger door was not repaired the way I asked (it was just touched up) that was not part of the initial repair and they said they would fix it. I noticed a week after picking up my truck that the cap had multiple damaged spots on it, like it had been dropped.  Further, near the door handle, were some sharp shards of fiberglass that cut me when I went to open it.  Mind you, this truck spends most of its time in the garage and used rarely.  Picked up and parked it.... Big mistake. I happened to be behind my truck at night and noticed my license plate lights weren't working.  After getting under the truck, saw a red wire (NOT EVEN WATER TIGHT) and certainly not the factory harness that should be there.  It's half assed at best.  Not my work and the truck has not been anywhere else... the wire is just exposed, not secured and clearly not working. This truck is meticulously maintained and has never been hacked up. After emailing Jeff G letting him know of all this and how dissatisfied I was, he has and will not respond. Terrible company and service. First and last time I will use them.

There's a reason this place has continuous 5 stars. If you want an honest, reliable, and affordable…read moremechanic this is the place to go!

Went to another shop for an inspection which I failed. Took my car to Pro Vision and not only did…read morehe say that he could pass it as is, but explained to me recommended services rather than trying to charge for more work than was needed. Also had my 2nd vehicle inspected from him. Quick and easy, was in and out in less than 30 minutes. Very informative and has good communication with his customers. Listened in on him telling another customer why he failed an inspection in detail and even gave him information if he wanted to buy the part somewhere else. Would definitely go to again for any auto repair needs.

If you are almost anywhere in New England, this is THE auto repair shop to trust with your car…read more I'm serious: These are the best auto mechanics we've had the good fortune to discover, anywhere in the U.S. (And I don't say that casually, as we've lived in states from California to Texas to Florida, and had car repairs in all of them.) This week, my husband and I were concerned about an upcoming long-distance trip. We'll be driving our 2002 Honda CRV from Maine to Florida... and our car has nearly 350,000 miles on it, and it's been making some odd noises. (Fortunately, during an earlier trip to New Hampshire, our car had needed a repair, and Accomplished Auto was nearest to our hotel. At the time, it was sheer luck that they turned out to be one of the most trustworthy, friendly, and affordable mechanics we'd ever found.) So, during this trip, we didn't hesitate to call them for an appointment, and make the 2+ hour drive from where we're staying in Maine. Accomplished Auto gave us a next-day appointment. That was a relief! Today, by noon, we knew what needed the most immediate attention, and what could be postponed until we get back to Florida. And, just as important, their prices were very reasonable. This shop's staff are friendly, and the team have that perfect combination of integrity and honesty. They respected our rather tight budget limits, as well. If you are anywhere within a few hours of Concord, New Hampshire, and need car repairs, I recommend Accomplished Auto. It is the very best repair shop my husband and I have ever found.

Went in for a 90k mile check up, I requested the vehicle go through a full inspection and they gave…read morea fair price for new pads and rotors on the front, a rear diff fluid change, and also listed maintenance items that should be completed in the future. But the online experience was great, did not make me feel pressured into saying yes to all of the repairs right at that point in time, and gave me a ballpark price for when I go back to complete those items. Staff was great, same day repairs, pictures of every step of the process done to the vehicle. Will be returning!

I have been using for years and years, since the trans shop in Manchester and I would send…read morecustomers from my repair shop to him for trans rebuilds. Now he is down the road from me and takes care of my families cars, perfect! Very honest, fair and knowledgeable guy. I just recommended a friend that needs trans work.

So, my transmission stopped working (or whatever happened I still don't know because of....well…read moreread on). I brought my car here and it has been there for about 4 weeks I believe. Anyways, I have called this guy 5 or 6 times and left messages, no answer, no call back. Sent an email, nothing. I keep calling and calling about my car and he just simply does not call me back. He told me he would "call me Friday"...which was 3 weeks ago. I am still waiting for a call! I give up, next day I can I'm going in person to find out what is going on.

My pickup truck recently broke down and I had my truck towed to a repair shop near where it broke…read moredown. They quoted $1650 to fix it. Instead, I paid $250 to have it towed all the way to Surefire. Jon at Surefire was able to fix it for under $700. My whole family has been going to Surefire for years and Jon always takes care of us with quality work on our vehicles at a more than fair price.

Jon and his team are fantastic - for everything from routine maintenance to large jobs (including…read moreautobody). Always friendly, helpful, communicative, honest, and fast! We take all of our vehicles to Jon and can't recommend Surefire more highly.

We've been bringing our vehicles here for years! Very trustworthy which is hard to find, highly…read morerecommend!

These guys are honest and reasonable and very nice. Looks like we found a new auto repair shop.read more

Chris and his team have kept my VWs & Audis running for years. Great service & communication.read more

Purchased a 1985 Volkswagen Passat SW several years ago. Chris could not have been fairer! Thing…read moreran for about seven years! Don't believe much of the baloney shown here, I have found them to be a first class place for a reasonably price vehicle! - Brian -

Update - January 2026: I am forced to update my original positive review. While the sales…read moreexperience itself was commendable, the post-sale documentation process has been completely nightmare. I purchased my new Volvo S60 on December 6, 2025, as of January 19, 2026, I have not received my registration and license plates that were to be handled by the dealership as part of their documentation services. I am now making payments on a new vehicle that I cannot legally drive. I have called, emailed, and texted multiple people at the dealership numerous times and have received no resolution, clear timeline, or meaningful follow-up. At this point, the lack of communication and ownership has completely overshadowed what was initially a good buying experience. While Dan Carlen and Ben Carter were professionals to work with during the purchase itself, the breakdown in post-sale process and the Lovering Auto Groups accountability is disappointing and beyond acceptable. Pleasant sales interactions mean very little when basic, legally required paperwork is not delivered and customers are left without answers. If this matter is not resolved immediately, my next step will be to escalate the issue through the BBB.

We purchased a 2017 V60 from Concord Volvo, and they even kindly offered to pick my girlfriend up…read moreto bring her to the dealership to finalize the transaction. The problems ensued when nobody contacted her about the pickup time and they showed up nearly three hours late, after telling us they'd be there around 9 am. After child care arrangements were made and a half day of work was missed, the car was purchased, with a cashier's check, no financing necessary. Upon our mechanic inspecting the vehicle, it was clear that it had been in an accident due to the right fender being painted and replaced, as well as the hood being repainted. Also, both sway bar links were deemed unable to pass inspection, the brake rotors were rusty and noisy, and the right front door was coding and not working properly. Now all of this is fixable, however, when we spoke to the salesman he went out of his way to avoid responsibility, did nothing to attempt to remedy the situation other than saying they'd take the car back and refund us. Did they offer to work with us on another car? No. The salesman even went so far as to complain about being a 74 year old man who was "low on the totem pole" and referred me to the sales manager. The sales manager Jon(sp?) refused to initially acknowledge that our mechanics' concerns were valid, and when I pointed out that the salesman had boasted that the car had been serviced by Volvo for the last few years, he didn't want to acknowledge that the accident should have been reported to us. He also refused to have anything fixed, saying his service department passed the vehicle for NH inspection. Ironically, he then stated that due to the issues we brought up through our mechanic, he would probably be wholesaling the vehicle. An incredibly confusing scenario: refusing to fix or agree with another mechanic, but trusting him enough to wholesale the vehicle upon return? We then contacted Carrie, who also did not offer to help and simply responded "yeah" several times when hearing our concerns. Obviously this car wasn't a priority to them, or our purchase wasn't. I'm not sure which, but it was every single stereotype about a used car-buying experience wrapped up into a few lousy days. Long story semi-short, Lovering never offered to help us find another vehicle, not once. We cut a 22k check and for them, simply giving us our money back and saying "oh well" after a 5 hour round trip was their definition of customer service. Extraordinarily disappointing, considering their reputation. Perhaps we're the exception, but I know I'll never purchase a vehicle from them nor recommend anyone else do so. Avoid Lovering, find another dealership that works to find solutions, not throw their hands up in defeat.