polite on time and I have had good and not so good experiences but LAX town car services especially…read moremy driver was very knowledgeable and very polite. Made it to my appointment on time especially in Los Angeles traffic. The limousine was immaculate and the service was definitely 5 stars..Highly recommended

It is a major issue to arrive at lax from a 6 hour flight being such a busy airport, the last thing…read moreI want is to have issues with my transportation, but my recent trip, my secretary had booked my transportation through LAX town car services and I must say, I have used transportation trough out US and I have had good and not so good experiences but LAX town car services especially my driver was very knowledgeable and very polite. Made it to my appointment on time especially in Los Angeles traffic. The limousine was immaculate and the service was definitely 5 stars..Highly recommended..

Great customer service new station modern with diesel and Def at pumps also propane and a shuttle…read moreservice that takes you to the airport with parking as well.

I can't say enough good things about these people that run this business! They have bent over…read morebackwards tonight trying to find and help my daughter find them at LAX. They did not leave her. I am forever grateful and they will always have our business!

Lorraine worked with me for my daughters wedding , we did not have a need for a limo , but I needed…read morecar service to take bride and groom from wedding venue to a local location , she gave me a fair price , driver was prompt and professional.

My wife and I have used Desert Star limousine on numerous occasions for concerts, sporting events,…read moreweddings... The unparalleled service cleanliness and professionalism have been nothing sort of amazing. Recently, my boss was in Los Angeles with her daughter for a special birthday weekend & Desert Star took amazing care of them as well. Thank You! Jason & Priscilla C.

I would give 10 stars if I could. Booking with Neha was a breeze and his customer service was…read morephenomenal! Communication was on point and immediate. Then our driver David continued the stellar communication and service. He cared for our prom-bound seniors as if they were his own. Super comforting to a parent. David (and Neha) went above & beyond the normal service! I can't say enough lovely things about Empowered Charter. HIGHLY RECOMMEND and will use again and refer to anyone I know! Thank you Neha and David!

FYI the business also has a DBA "Party Bus LA"…read more From the moment of booking to dropping off our guest at the end of the event, I am impressed by the level of service! We ordered the 24 passenger Party Bus and it was super clean and luxurious! They had plenty of trash cans. They provided ice cups, water, and sodas! This bus was super spacious and had a lot of features that brought the vibe such as the music, the laser and the lights on the roof! Our driver Douglas, was super sweet and accommodating! Please be sure to tip your driver as well for their hard work!! I will definitely be using this service again, and I would highly recommend it to my friends and family!

Highly recommend it if you are in the SCV area and need a ride to LAX, BUR, or a fancy date night…read more Easy to work with and book a car, a total pro operation.

We just used Jack and Gian for the first time. Jack took us to LAX, and was spot on his call to…read moreleave a little earlier than planned. We just beat traffic. Gian picked us up from the airport on time with no waiting around. Both Jack & Gian are superb and have earned our business from this day forward. Did I mention they are super reasonable and have spotless vehicles. Just my opinion.

We used to utilize In Style Transportation for every trip and always appreciated their punctuality…read more However our last drive to the airport was unsettling to say the least. Our driver, John, was revealing identities and residence locations of other clients within the company as though it were casual conversation on the drive. We were uncomfortable hearing private information including locations of other clients and tried to redirect the conversation. John repeatedly cut us off while talking, multiple times, to continue discussing details about other clients of the company. He also told us we caught him on a good day and that was why he was carrying our luggage out of the vehicle and off the curb. John was casually disrespectful by interrupting our private conversation as well only to discuss what was interesting to him, and even when we responded, he ignored us and continued talking in a manner than seemed only to amuse himself. A quiet and professional drive is what we had hoped for. John's insistence about revealing other clients' identities among other details, along with being very casual to interrupt our private discussions with random thoughts that would come into his head made us feel differently about In Style. We asked for a supervisor to call us to discuss our ride, but we were never contacted. Steven our driver back from the airport, on the other hand, was very professional and courteous.

I have been using InStyle since 2016 and they have never ever wavered in their professionalism!…read more They show up on time, their cars are always immaculate and their drivers are excellent. Nancy, the wonderful lady who takes my reservations, is highly efficient and precise! 10/10 on every level; they set the benchmark for a quality service!

I researched a couple transport options and different car companies before settling on Go Ride as I…read moreneeded to transport 3 kids which all required a car seats as per California Law. Uber car seat didn't seem to be a reliable option and ride hailing services required a super far transfer to another pickup location. The bus was also triple the time to our destination near the cruise port. Go Ride was very clear about their pricing and they were detailed when answering a follow up question I had about pickup time which was fortunate as our flight ended up getting in 30 mins earlier than scheduled. Our driver, Oscar, arrived early to pick us up - I received an iMessage from him before landing using my airline's in-flight wifi - I was able to send him updates as we got off the plane and got our bags. He pulled up within 5 mins of my last message when we had our bags conveniently right outside the terminal. It was so easy I didn't even need to rent the $8 USD luggage cart and my kids didn't have enough time to complain about any wait. Oscar was really helpful with our bags and had all the car seats already installed correctly! All seats were facing the correct direction, solid, tight and the only adjustment needed was for the actual seat belts themselves to secure the kids. Oscar offered us bottles of water and we were off to the hotel. On the way we had a nice chat and he was totally OK with the youngest child crying for a bit while navigating LA's notorious traffic (he said it was light but to me it was busy). Drop off at the hotel was smooth and we tipped in cash for great service - he impressed us! Definitely would recommend to anyone especially families looking for a smooth experience getting anywhere from LAX airport. I will be using them again for future travel. Pricing: reasonable and competitive for door to door private car service with car seats. Communication: from booking to actual day of it was the right amount of detail Quality: car and car seats were super clean Safety: our driver Oscar was safe while navigating LA's freeway and street traffic. Car seats were properly installed and well maintained. Convenience: Door to door service was amazing and easy - I had bags but didn't require a luggage cart at all. Time saved = more relaxation time = less whiny little ones Thanks again Oscar and Go Ride!

We received a text from our driver, Rich, to know when we unboarded the plane. He was very kind,…read moreknowledgeable, and a great driver. We usually rent cars when we're in the area, but if we are looking for shuttle service, we will use Go Ride again.

Excellent friendly service by Jonathan, as well as a great confirmation phone call the night before…read moreto confirm our next day morning pickup. Great car, friendly driver, a lot of space and curbside pickup at LAX is effortless. Highly recommended for sure, thanks!

Well we made it to/from LAX alive and in time. I will say John was communicative and let us know…read morehow and where to meet, and let us know when he was on his way and if there were any delays. Otherwise, his driving was a little scary; we were picked up not super early in the morning (between 9-11am), but he looked like he was struggling and swerved 2-3 times to stay in his lane. The van was also pretty filthy on the inside; there were nut shells on the floor and didn't seemed it was cleaned for several weeks. I would not recommend especially if your family has any food or pet allergies.

LUXGROUND is "top drawer." If you're looking for a luxury…read moretransportation service, look no further. Constantino went above and beyond to make my ride from Santa Barbara to LAX and back to SB stress free, easy, and lovely. My flight into LA was delayed twice and he tracked it and was there when I landed. He communicated with me details on his arrival time along the way. He's friendly and professional. "You get what you pay for" and in this case, hiring LUXGROUND is 100% worth it.

We engaged Volta for a ride from Simi Valley to the KIA Forum to see The Eagles! When we're going…read moreout, we usually go Uber Black, but wanted to make sure we had a quality car for the trip both ways and were concerned about getting an Uber for the trip home from a busy concert, so engaging an actual limo service made sense. Volta's pricing was much better than another limo service we've used in the past. The driver (Will) showed up exactly as specified in a Cadillac Lyriq that was immaculate. Will was very professional and the overall experience was perfect. We will be using Volta again in the future. Maybe even for other rides where we might have used Uber Black in the past. Highly recommended!

Absolutely love using this service! Rich and his team always provide excellent service and go above…read moreand beyond. Most recently, I needed to use the service for a pick up from UCLA to home for my baby Bruin who wanted to come home for the Halloween weekend. While I easily could have went with Uber, Rich gave me an incredible deal that came out to the same as Uber. Our driver was Harry. Not only was he amazing, but he was completely reliable and most importantly safe. The car was spacious enough for my Bruin to bring home laundry to do at home. So if you have a college student who needs to arrange a ride home, Happy Shuttle is definitely the place to call. They continue to exceed expectations and their prices are affordable. Will definitely be using them again!

We booked this service because of all the five-star reviews, but our experience was the exact…read moreopposite. For our roundtrip airport transport, we confirmed twice over the phone that we needed a rear-facing car seat and a vehicle that could fit five passengers with luggage. The driver showed up without the correct car seat, and the car was too small for our bags. When we brought this up, we were told the driver "forgot." This created a stressful and unsafe ride for our baby. On our return ride, the same driver was over 20 minutes late, joked on the phone that "no one's coming," and when we asked for an ETA, gave no clear answer. When my elderly father expressed frustration, the driver threatened to leave us at the airport. This was deeply unsettling--especially since the driver knew our home address. After the trip, I spoke with Rich (the manager), who acknowledged both incidents were unacceptable and promised a refund and a free ride to make it right. Neither happened. It's not about the money--it's the principle. The broken promises and continued lack of follow-through make me feel we were lied to just to de-escalate the situation. I don't take writing negative reviews lightly, but this experience was unacceptable. This company may have good ratings, but if something goes wrong, you're on your own. I would not trust them again--especially if you're traveling with children.