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    KMK Residential Restorations Inc.

    KMK Residential Restorations Inc.

    5.0
    (3 reviews)

    My house was hit by hail a few times and I decided to reach out to KMK for their advice if my roof…read moreneeded attention. Chris stopped out and was as friendly as someone could hope for. He was happy to explain what certain marks were on my roof and assist in submitting a claim to my insurance company. Chris came out to meet with the State farm insurance rep and I had verbal approval from the onsite rep that this shouldn't be a problem. The rep neglected to process the claim and no longer worked at state farm. Chris was nice enough to meet a second rep that wasn't very helpful and was contradicting what the previous State farm representative said would be covered. I thought that State farm would be an advocate for their customer. Luckily Chris guided me through the entire process that took over 2 years. State farm only wanted to replace a portion of my roof. Chris helped me get my entire roof replaced. KMK's installation team was great. The roof looks fantastic and I'm very happy with the results. I would recommend them to any friends.

    I recently had my entire roof redone by KMK and I only have good things to say. From start to…read morefinish the communication and customer service was stellar. Kenny and his crew made things easy for me, there was no guess work. They made good use of time, went over and beyond, and delivered what they promised. I love my new roof and I'd recommend them to everyone. You will be pleased!!

    Advanced Home Improvements

    Advanced Home Improvements

    3.3
    (7 reviews)

    This Company Is Terrible !!! They Were Very Nice When It Was Time To Get Our Business. It's Been…read moreOver 7 Month's And The Work Is Not Done !!! Horrible customer service can't even get a call back from them I would not recommend this company to my enemies

    After finally getting a quote by email after months, I had some questions about the quote and was…read moreready to hire AHI, so I sent an email back with my questions. One of the questions was that I was unsure if I was supposed to sign the quote and send it back, since there wasn't the usual signature line or really anywhere to sign. After a few days and not getting a response, I called and left a message. I didn't get a call back. I called the next day and was able to reach someone, and I was told she sent the questions over to Steve, and he would be answering them but he's been out of the office getting more jobs. I didn't hear back, so I followed up with email again and another call. Since no one answered the phone, I left a message. After nearly 10 days and no response, I left one final voicemail and sent one final email and I never got a response. It was always difficult to get anyone to answer the phone. And on top of it, the one time I was able to reach someone by phone after I got my quote, I was able to ask the person who answered if I was supposed to sign the quote (since there was no place to sign) and send it back or if I needed to verbally agree and I would get a formal contract. I was told I had to visit the office between 8:30 and 4pm to review and sign the contract before work could start. Sorry, but I'm not taking time off work to sign a contract. In this day and age, you can't require working people to take time off work. Send a PDF via email so I can sign it, print it, scan it and send it back. Still never got a call back. ??? It's like the company doesn't exist anymore. Same experience as Rick P. Only thing I can say is that Steve is very knowledgeable and a very nice guy, just don't expect any work done, especially if you are talking to the lady in the office (when she is there and answering the phone...)

    GRSW - roofing - Updated July 2026

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