Dr Arora has always been a big advocate for our daughter, who has a disability and medical…read morecomplexities. She really listened to us when so many other doctors didn't (when my daughter had a milk protein intolerance or was trying to wean from her ng tube, for instance). She's quick to make referrals when necessary and is very prompt in responding to our concerns. But she especially shined recently, when my daughter had a medical emergency while we were traveling abroad. Dr Arora worked tirelessly late at night for hours to get us medication my daughter desperately needed but couldn't get abroad. Dr Arora's compassion for our plight and tenacity in getting a prescription through to a 24 hour pharmacy goes to show what a wonderful pediatrician she is. Our family is incredibly grateful for her support over the years.

We have been going to Dr. Arora since my first baby was born. Almost 4 years later we still go here…read moreand feel very taken care of by Dr. Arora and her staff. Every time I have called in the last 3.5 years saying my child feels sick and want them TJ be seen, I get a same day appointment. They are amazing with follow up calls and taking questions over the phone. We love her so much and feel so happy there. We know our kids are in good hands because everyone who works there is amazing. It's great to go to a office where it's one doctor (a nurse practitioner is available as well) where she knows the history of your child inside out. Highly recommend.

I am writing about Dr Stephen Tibbele he is my primary care dr and I think I found the " BEST" one…read moreout there I've been to numerous dr in my life but dr tibbele beats them all , he's kind , compassionate and spends as much time as u need with him , he's very thorough as well as his staff Sherry,Rachael, and unfortunately I didn't get all the other names but their all sooooo nice , his new office is beautiful very neat and clean I was very impressed not only for the way his office looked but from the way I was treated every time I go there , thank you Dr tibbele for being such a wonderful dr, keep up the great work Lorraine Cummings

Not worth the time or money. Better off at urgent care or simply someplace else. consistently 30-45…read moremin late on appointments and theyll make sure you pay even if you have concerns about the billing. you have to push for any Treatment becuase they just want you to come back and have to pay more again, for nothing...

The physicians were good, the rest of the staff leaves something to be desired. After my 1 year old…read moresuffered what seemed to be an allergic reaction to peanuts we took him to WF Peds (Our primary care at the time) to draw blood for allergy testing. They drew blood but warned us that they may not have gotten enough. They said they should know the next day of the lab needed more blood. A couple days passed and we never heard anything so we assumed they got enough blood and were running the tests. A week later we call to see if they got the test results back and we are told "We didn't get enough blood". We were told that the lab would know right away if we didnt have enough blood, why did it take us calling a week later to find out instead of someone calling us? So we go to WakeMed to get someone who knows what they're doing to redraw the blood for allergy testing. Told it will take 1-2 weeks for results, and they will send them to Wake Forest Peds. We get a call 2 weeks later saying my son does have a peanut allergy, so we set up an appointment with an allergist. The next day, they call my wife to say "Hey sorry, we didnt get enough blood for testing, we need to redraw". Confused she tells me about the phone call so I call back into Wake Forest Peds, ask if he as an allergy or not since they just told us 2 different things. The nurse I talked to says "yes he does have a peanut allergy". At this point, they have now flip flopped multiple times on whether or not my kid is allergic to peanuts or not so I ask for a physical copy of the test results. I go into the office to pick up the paperwork, which shows there is a peanut allergy. What frustrates me the most is that not a single person took any responsibility and just simply said "Hey, sorry about the miscommunication". After this we decide that were done and so move to a different primary care provider. Our Allergist appointment finally comes up, my wife takes my son and the Allergist tells us, WF Peds never sent his results over. The allergists, calls WF Peds, who set this appointment up for us, and they tell them 1) that they never told us he's allergic to peanuts, and 2) that they can't send them the paperwork because it's against policy. Luckily, I kept the paper copy they gave me and was able to scan it over to the Allergist. Even the Allergist said "I see why you left that place." This place is unorganized and unprofessional. Do not take your kids here. TLDR: Son had allergic reaction to peanuts, was told he didn't have an allergy then told he did have an allergy, WF Peds flip flopped multiple times.

Dr. Maria has been our son's pediatrician since he was 2, about 10 years. They are a small, caring,…read morefantastic practice and we couldn't have found better care for him. They are amazing, have a great attitude and wonderful customer oriented service.

The office and providers seem nice and knowledgeable. However, there's one medical assistant that…read moremy kid has seen twice now, and she's very unprofessional. Her name is Shatory. When doing intake for my kid, she seemed impatient, trying to rush him through. Her intake questions directed at me were not conversational, literally just words: "picky eater?", "dentist?". She had no bedside manner. No trying to connect with her patient to make them feel more comfortable. I'd chalk it up to her having a bad day maybe, but we've seen this behavior from this medical assistant twice now.

Dr. Gutekunst has been my allergy doctor for the past year or two now. She identified all my…read moreallergen triggers, and set me on an allergy immunotherapy schedule. Now that I'm pregnant and get a lower dose, I really notice the difference those injections made. I also notice my triggers. She is a great doctor.

I know many healthcare practices do not have enough employees lately, but after 15 call attempts,…read moretheir phone systems are not currently working. The phone tree disconnects you after a few minutes. I do not think they are in business anymore, so I will be searching elsewhere.

There appears to be only one AI operator for all of the offices for Wake Internal Medicine and the…read moreinteractive program for the Patient Portal needs a lot of help After going through the AI operator and being transferred to a live agent for Durant Rd and sitting on-hold for 15 minutes once and about 30 minutes one time I never reached anyone. I tried the Patient Portal and could not get in so I tried to setup an account and was told another account existed in my name. I requested the Password and got nothing. How is a patient supposed to contact this practice?

At first I was hesitant about seeing anyone other than an MD. However , I needed blood pressure…read moremedicine when I moved to town so I ended up with Jessica Hedrick PA. She has been FANTASTIC and have been using her as my primary care physician ever since. I can't say enough good things about her.

This practice is Horrible. Multiple times I have brought my children here only to be told by the…read moredoctors that they don't know what's wrong with them, or there is nothing they can do to help them. Then at the end of the visit to be told that if it gets any worse make sure to bring them back in. The office staff is horrible and completely useless. No customer service experience or just basic human compassion. Multiple times when calling to schedule an appointment they have told us just to come in now, then when we get there with the sick kids they tell us that we are past the cut off time of walk in's and that we would have to schedule an appointment, or wait to be seen but they can't give us an estimated wait time. This used to be a good practice when Dr. Fore, and Dr. Nickaba were there. Such a shame that is has gone down hill this much!

We wanted to like this place. In fact, we should have switched many times and didn't because it's…read moreso exhausting to switch pediatricians. We have so many bad experiences with this place it's hard to summarize in a review but I will start with 7 day wait on test results, misdiagnosis, 2+ hour wait times... I am currently waiting to see a doctor for my toddler and it's been 2.5 hours. Someone just came in and said I might want to call around to urgent cares because I may have better luck. Ugh. Update: the doctor came in after 2.5 hours. He took maybe 3 minutes examining child... didn't even look in mouth. Missed what was clearly hand foot mouth. What a mess!

We have used UNC pediatrics seeing Dr.Ryan going on 5 years and we absolutely love him. I feel like…read morehe listens to each concern (sometimes there's a list) and helps us in any way that he can. He's very thorough, and personable, my almost 5 year old use to be scared to go to the doctors, but now he asks to go just so he can see Dr.Ryan and his friendly staff!

We absolutely adore Dr. Ryan!!!! After trying 4 practices we found him. Both of my children love…read moregoing to see him. He is knowledgeable, has wonderful "bedside" manner with the kids, and always spends as much time as we need. I've never felt rushed and have always felt heard! My only complaint is their phone system - it's terrible! If it wasn't for that I'd give 5 stars.

We just switched to North Raleigh from Carolina Kids. We are very happy so far- the people that…read morework in the front office are SO MUCH more helpful and kind. Our appointments so far have also started on time. What a welcome change.

Both of our children are patients at North Raleigh Pediatrics. We have seen nearly all doctors but…read moreare partial to Dr. Coleman (fluent in Spanish!!) and Dr. R--both are amazing! For nursing mama's, Michelle the Lactation Consultant, is fantastic to work with. Helps address lactation related issues with attention and love. Patients of the practice have the benefit of utilizing an online "patient portal" which allows you track and make appointments, medication, immunization records and everything else! Super convenient for forgetful moms like me. As a bonus, the practice is open something like 360+ days out of the year which makes it super convenient to get in and see someone at the last minute. Only negative I can think of is the waiting room layout--there's a "sick" and a "healthy" side. The front desk isn't very good about reminding patients about the room distinction and the signs they have on the wall are not very noticeable--pay attention especially during cold and flu season.