Fast and clear communications. Asked for picture and got a price back quick…read more His teammate was here 2 days later and did a solid job, cleaned up perfectly. I would absolutely recommend them for grout and caulking work.

Thien is a thorough professional. He listened really well to my concerns regarding the flooring for…read moreour bathroom, took time to review the pictures that I sent, and sent me a professional review and invoice and breakdown of the work to be performed. He is responsive, courteous, prompt and polite. 5 stars from me!

After putting off re-grouting our counters for way too long, thinking maybe we'll upgrade to solid…read moresurface someday (and then getting some very high estimates for counter tops) I finally made the call to The Grout Doctor. Martin contacting me right away and scheduled a visit. He provided a very reasonable fixed price to complete the job and was back 3 days later to get it done. I just came home to see the job complete, fresh, thorough, clean and exacting in new grout application. VERY happy we finally did this! The counters look good as new and since the configuration is a bit unique it really made more sense to re-grout than to put new counters on. If you have been considering Grout Doctor, don't hesitate. The quality and price is much better than the mess of doing it yourself. And what is even better is that my wife is very happy:) Thanks Martin!

From the owner: The Grout Doctor is in the business of renewing existing grout and tile to its original beauty. We…read morefulfill our vision - to help homeowners and business owners enjoy the beauty of their grout, tile and stone - while minimizing maintenance and cost. The Grout Doctor is the most respected and recognized brand in the business!

Worked out well replacing a few tiles in our kitchen, seemed professional. They were clean and…read morepretty quick.

Caleb's New Grout did an incredible job replacing my grout and caulking. They were on time, very…read moreneat, and performed the work quickly, professionally, and perfectly. My expectations were exceeded. I will definitely call upon them again and recommend their services to all.

Highly recommend this company. He was on time and was prompt with execution and very flexible to…read moreaddress few other issues in the house.

The rain was coming and I had a leak- so I was hoping Noe could come by and do a Quick Look & see…read moreif he could figure out the leak. He did! He did a seal and when the rain came and went the leak did not happen! Now we know where to address when we have more time and sunshine. Also had him check out my front steps that seem to need to be re-grouted - he pointed out white water marks coming out from the tiles is a sign of water getting in behind so he went tile by tile to figure out how many are loose. I look forward to his bid for service for spring project as he does great work so I feel like I will get a good deal and a great job well done.

UPDATE: I have resolved the issue with the owner of the…read morecompany. They will actually reschedule the job and we will have accommodations for me and my asthma. I will have a section of the house closed off for any odors that might trigger asthma. I am not so concerned now because my asthma is usually triggered by dust and not odor and they have told me that it would be a minimum amount of dust. I will continue to work with this company and I will hire a Cleaning Crew to do a thorough cleaning of the bathroom counters etc after they have done the work ... therefore, I am changing my review based on this communication to a five star for the additional Customer Service I received. After the job is done, I will update once more with the quality of work, which I am sure will be above average. Thank you and I'm very happy to have updated this review because I dislike giving bad reviews to anyone. PREVIOUS: No one called me to discuss any issues!!! All of the communication was done by email. They cancelled my appt because I asked too many questions about the job, the dust, and the after-job clean up. I don't get why they cancelled. I just needed to know what was expected so I could make the proper arrangements because I have asthma. I had cleaned everything out of the bathroom, missed showers, and kept tub area dry per the requirements... and then I find out that they cancelled my job appointment...Maybe they cancelled because it was New Year's Eve???? SMH. ‍peers

I've been trying to update things in my 25-year old house recently (new roof, new fridge, new…read moremicrowave,...). The grout and silicone caulk in the main bathroom shower had been deteriorating for too long. It was pretty bad so I reached out to The Grout Doctor. I set up an appointment and Mac (a great guy by the way) came over a few days ago. He has over 20 years of experience and it showed. He went far beyond what I was expecting. Not only did he replace the moldy silicone all around the shower and replace all the cracked moldy grout, he completely cleaned the shower walls and floor with a razor. I never realized how much soap scum could build up even with fairly regular cleanings using a bathroom surface cleaner. Everything looks better than I expected it to look. I highly recommend giving them a call and let them work their magic. The shower now looks like it did decades ago.

He did a full re-grout and caulking for my shower. It looked awful when he started, and it's…read moreperfect now. I've had zero trouble with it since. Great work.

Blace was busy so it took about 3 weeks to get an appointment. It was a good color match and didn't…read moretake long to complete the work. There was some miscommunication regarding the tub grout. Overall, he did good work.

Had a great experience with American Grout Specialists. I needed the perimeter of my shower and…read morekitchen counter re-grouted to repair cracks, as well as kitchen and bathroom counters re caulked. They were able to provide a quote over text after they instructed me on what kinds of photos to send them. They were quick to schedule, and the actual grouting work was efficient and really cleanly done. Fully recommend working with this team.

This is my second time using American Grout Specialists. And they again delivered five-star…read moreservice and results. Zach & his team repaired & renewed the grout in the bathrooms and kitchens in two Apts. They made the surfaces look like new - gleaming, clean, and bright. Zach is easy to work with and a flexible problem-solver. He's very hands-on ... making sure that the project isn't delayed. His workers are excellent ... very experienced, efficient, and produce great-looking countertops and showers. Definitely contact American Grout Specialists to make your tile look like new

This company has worked on the titles in the bathroom of my south bay property twice - spaced apart…read moreby multiple years. My recollection of the original work is hazy but my memory of the second piece of work is clear. The craftsperson who came in did a great job on the grout between the tiles in the bathroom's shower pan. It so happened that the plumbing in the shower pan was off - a leak destroyed some of the grout that was freshly put in. The company fixed the grout for me quickly and well.

I have these folks come out and re-grout a fairly intricate custom tile shower. They did a…read morefantastic job, matching the grout color and cleaning up the tile. The guy who came out and spent about six hours doing the work was a young man who was extremely professional and hard-working. I asked him what his plans were for his career and he said that he was working his way up at the company. He was very impressive and the company has a good future if he's involved.