I had a very bad experience with Dog Top Spa recently! So I went at 3 o'clock yesterday to get my…read moredog groomed! First thing the guy says to me your appointment has been canceled! I guess the new rule is you have to confirm the day before and the day of! I did NOT receive the notifications I talked to the owner thinking she would be supportive , heck no very rude If you make a new policy, you should text everybody beforehand so this doesn't happen but they didn't care. I don't wanna deal with people like that. I found a honest and reputable groomer.

I've don't like leaving negative reviews, but I feel like it's my responsibility as a pet owner,…read morebecause I look at reviews for honesty. It was such a convenience having Maureen come to our house to groom our dogs. We'd been using her for over two years about very two months. In the past 3 visits at least 1 of our 3 dogs has come back bleeding a little. This past visit, our smallest 6lb dog had serious scrapes, bleeding, and a blood bruise from a grooming tool. The worst part is when I pointed it out to Maureen, she said I didn't even notice it. She did say she felt bad which I don't doubt, but she was either obliviously negligent, or equally as bad, didn't think to own up and mention it.

With 5 dogs needing to be groomed, my time is extremely limited. Some days I just want to shave…read morethem completely down but they would look like rats. Yuck ! Decided to find a groomer close to home & "Wala" there was Underdogs. The owners, Mary & Rachel, are friendly & courteous to everyone. I took 3 of my 5 boys here & was surprised that they plucked the ears & even expressed their anal glands. My guys looked so handsome + they were not stressed as much as with other grooming salons. I plan on taking 2 or 3 of them every 6 weeks while I do the remainder at my home. And yes, they do cats also. The one problem that I see is that they close @ 5:00. This makes it virtually impossible for a working person to get their pets before they close.

A little impatient and angry about the first time experience with my puppy who was one year old. I…read morehave worked with her paws and they were still angry about her resistance to have them touched. Also my dog was shaking and afraid, however I chalk that up to being her first experience.

I brought my dog in to have his nails trimmed. He can be…read moreanxious, and feel like a lot to handle. Bella was an absolute godsend! Her patience and care made my dog feel comfortable to the point he was easy as can be. Incredible work!

Absolutely love this place! Every time I take my dog here results are amazing. The grooming is fast…read moreand efficient. Along with amazing workers. I definitely recommend this business.

Ugh I love this place! My little guy is scared to go normally because of a traumatic experience…read morewhen he was small but he loves this place! They are so sweet to him and they don't cage him. So he gets to hang out with other fur babies. He always looks great! I won't ever go anywhere else.

This was the first time we used this grooming service. We have a Yorkie which we keep in a full…read morecoat. My wife gave them our grooming directions and they followed them perfectly. We were very pleased. We will continue to have our dog groomed at Scruffy to Fluffy !

I have a golden retriever that was in desperate need of some tic after a long winter. This was my…read morefirst time taking my dog to Rockstar. I felt comfortable with the staff greeting us as soon as we walked in. Ryan was awesome to my Golden and couldn't believe what an incredible job he did. I found my new groomer and thanks again Ryan and Rockstar!!

Love this pet salon! Been bringing my dog here since he was a puppy - he is 2 now. Also, drive 45…read moreminutes because this place is worth it. Maggie is the best with my little guy who gets nervous at the groomer. She is so patient and treats him like her own pet. Ryan is good too. Pay about $50 for nails, hair cut, and teeth cleaning. Highly recommended!

I've taken our little Goldendoodle to Anne multiple times now. It was a very pleasant experience…read morefor our pup and for us. An in home environment, no other crazy dogs running around or crying in cages waiting for their turn. Nice and quiet. Our dog wags as we turn up Anne's street, and is never in a hurry to leave.

After experiencing the chaos of Scruffy to Fluffy, and having them keep my dogs all day and not…read moreeven groom them properly, I was so delighted to find Anne. She made my dogs feel at home and safe, and did a beautiful job grooming them while I waited (and it wasn't long). When she was finished, my dogs laid on her front lawn and didn't want to leave! LOL! Always bringing them back to her; they deserve the best!

best groomer i ever had oand only one i will ever reccomend for dogs or cats. the animals actually…read moretrust her! that means alot in my book. no muzzle on our small dog like the big box places. they disnt want to leave when she was done!

Unfortunately Glenda's seems to be the last groomer in Livingston county that works with cats. I…read morespoke with Glenda on the phone to have my cat groomed, due to hairballs near his rear end. In addition, I asked to have his nails clipped and ears cleaned. When I got him home and let him out, it looked like absolutely nothing was done. He had some patches shaved near his thighs but was not brushed at all (still clumps of knotting hair), nails were not cut and ears had not been cleaned! I couldn't believe it. I paid $50 for shaving two tiny spots plus a $10 tip (not having had seen that nothing was done). Couldn't believe it. When speaking to Glenda, it is apparent that she is burnt out. It feels as if making an appointment is an inconvenience as she is abrasive in manner. I will not be returning.

The groomer experience was beyond great. My laberdoidle was very matted and neated grooming. I was…read moresuggest by my vet to go to Petsmart. The minute I walked inI knew I was in the right place. Carla greeted me and made me feel assured Ginger would look great. And she did. I will be going back to Petsmart fir grooming.

The Pet Smart in Brighton, MI is terrible. The fish tanks…read moreare crowded with plants and decorations so customers cannot see the fish for sale. The tanks glass is covered with stickers so you cannot see into the tanks. The tanks glass only gets cleaned once every two or three months and it's nearly impossible to see through. Contacting the corporate office accomplishes nothing because they only apologize, but do not address the complaint or take any corrective actions! Pet Smart is not serious about earning your business or this would not be allowed to continue. The Brighton, MI store manager has been allowed to completely trash the brand value of Pet Smart and the corporate office could not care less! This has been happening for about a year now, so if the corporate office cared this would have been addressed long ago!

Absolutely amazing place to take your pets!! I cannot say enough good things about Paula and how…read moreshe takes care of the animals here. I will use her every time I need to board my 2 dogs. The staff sends updates and pics of the dogs during the stay

Thank you for a great grooming job for my Aussie, Duke ! We are planning to visit here againread more

I have left my young cat twice and have been very pleased both times. He appears very well taken…read morecare of and the staff seems very caring and attentive.

We have had our dog at Pet Ritz for day care and 1-2 week boarding needs many times in the last 4…read moreyears. We have found the staff implements the proper procedures to keep our dog, as well as all the other dogs safe, secure, healthy and happy. We've gotten to know the manager and attendants and trust them completely to care for our dog's needs and keep her comfortable, safe and happy. Pet Ritz' prices are competitive. The care givers are responsible, know how to take care of dogs and create a superb dog & owner environment. Our dog has made man human and canine friends at Pet Ritz. Your dog will love the environment, experience, care-givers and dog-friends. You'll love the care, respect, safety and treatment your pet receives.