It's been some time since I hired these guys for my HERS testing in a complete home renovation with a complete new HVAC system. However, I feel this needs to be said. Also, my house is done and I've been using my HVAC system without issue.
They showed up without the proper equipment, explaining their usual equipment was in the shop for service. They used very imprecise hand-held meters, and did a sloppy job taping up the vents as well.
When I questioned their methodology, and how they were using their meter, which was visibly open to errors, rather than explain things they got insulted snd angry, saying "now you're just insulting my professionalism."
Any explanations they did give were very obviously wrong, and it was obvious they didn't know my level of knowledge and understanding of how this should have been done.
They failed my house, charged full price, and said to call for a retest after I have the HVAC installers come out and properly seal the (properly sealed) system. They told me the HVAC installers clearly had no idea what they were doing and did a hack install of my system.
I called another testing company the next day, and the HVAC company. Both arrived for a retest, and the HVAC installers were there to resolve any issues that were found. NO ISSUES were found by the second testing company, who were far more professional and actually used the proper equipment.
Grizzly wasted my money, my time, and the HVAC company's time coming out for what amounted to a completely unnecessary visit.
I'm guessing Grizzly was just looking to get paid for a second retest out of the job, assuming I would just call them back for the second test. Unprofessional, and dishonest would be putting it lightly.
In the end, the system they said was installed sloppily and was "hack" work has been functioning completely as it should- efficiently and effectively.
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