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Greyt Oil

5.0 (1 review)
Closed • 7:30 am - 4:30 pm

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Firehouse Disco

Firehouse Disco

(1 review)

This rating is being given to reflect the absolute horrible customer service I just received AFTER…read moremy oil delivery. Initially, I placed an order for 275 gallons (I also had to pick from preset options & that was the closest) - I was bone dry & I have a 275 gallon oil tank. The gal who called was new & training & what normally takes 1 minute took 5 which was fine - it was her 1st day on the job & she was learning! I respect that & was very patient as she went through the process. She explained that I will most likely take closer to 250 gallons & I told her no problem, I just want the tank filled. She said she was running my card for 200 gallons to err on the side of caution & I said no problem, as long as you fill the tank & charge my card for the additional fuel afterwards which she assured me would happen, I am a happy girl. I got home last night & the slip in my mailbox was for 200 gallons even & I went into my basement & my tank was only 3/4 full. No big deal I thought, the gal was new, most likely forgot to check a box or notate something to reflect my desire to have the tank filled & figured I would call tomorrow & ask they re-deliver to fill the tank. Life goes on, everyone is happy! I called just now & the woman who answered was not the sweet girl from yesterday. She was rude, very argumentative & tried justifying the 200 gallons with a few different reasons - I told her listen, no problem, I just wanted to have you guys fill the tank so it is full, I don't care why! She became even more aggressive & was beyond rude to the point that I simply hung up on her. I just wanted what I ordered, nothing more & nothing less. Absolutely HORRIBLE customer service & a company that will never receive my business again!

Greyt Oil - utilities - Updated November 2026

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