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    Greyhound Bus Lines

    1.7 (49 reviews)
    Open 12:00 am - 12:30 AM, 4:45 AM - 11:59 pm

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    2 years ago

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    3 years ago

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    3 years ago

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    3 years ago

    Wont give me a refund even though i didnt even use their service and i was not made aware that the ticket was non refundable

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    8 years ago

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    16 years ago

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    8 years ago

    I wish I could rate it negative stars! Go take another bus! Departure Not on time! Don't waist your time and money!

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    14 years ago

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    Page 1 of 2

    Review Highlights - Greyhound Bus Lines

    No matter it was not our bus, because ours never arrived to Whistler, he offered to us the possibility to come down with him, due to some spare seats still available.

    Mentioned in 6 reviews

    Read more highlights

    Rider Express - Bus broken down for the second time this trip. Driver unable to open luggage bay doors so we can't even take an uber

    Rider Express

    1.4(18 reviews)
    0.0 kmStrathcona

    After the first leg of my trip I was ready to write an excellent review. Going from Kamloops to…read moreYVR, I left my suitcase on the bus. I emailed, had quick replies and my problem was solved by meeting the bus before it left in the morning and I was very appreciative of the customer service. Then came the return trip. We had a replacement bus to start off because the transmission was having problems on the actual bus. After a couple of stops, they transferred us to the bus that they knew had a faulty transmission and sent us over the Coquihalla. The bus driver had to stop the bus to get out and do something to do a reset and then we'd go again until it failed again. By the time we arrived in Merritt the reset didn't work anymore and we had to sit in the bus while the driver, who I assume is not a mechanic, changed a module or part to get it running again. From my seat I could see the dashlight warning of transmission problems. We made it to Kamloops eventually, but that bus was supposed to go all the way to Calgary. I don't know what happened after I got off the bus, but the drivers were not very happy with their situation. Stuff happens and sometimes you just have to do the best you can, but the bus company knowingly put us on the bus that had a malfunctioning transmission. It didn't just happen by accident along the way. If this is a safety first company, I don't think that would be acceptable. There was also an incident at the Vancouver station where a male passenger was yelling insulting profanities, quite violently and the woman in the seat behind me was crying and saying "I don't want to get stabbed, I was in a bus where someone got stabbed," which made me very uncomfortable and I'm sure others as well...especially the lady behind me. The driver just yelled at the guy to shut up or he'll call the cops, but let him stay on the bus. I was a bit freaked out by that as there were some scary words coming out of that guy. I guess it worked because I didn't hear anything else from him for the trip, but it would seem reasonable to just kick him off. Long story...strange trip home, but the trip from Kamloops to YVR was fine.

    Whoever drove bus 18 in Edmonton on 12/19 at around 3:00... needs to be fired. I grew up with…read morereckless country kids with access to shitty trucks and empty fields and i've never seen driving this reckless. Starts off with him absolutely cutting off a car infront of me in a 60, while only signaling once his nose is in the lane. Obviously, the car had no time to react, so he didn't let the bus in. the bus pulled back out and slammed on the horn for minimum 5 seconds. Like you're the one in the wrong but ok. Anyways I let him in cus he probably would've rear ended me otherwise. Next, he starts going in between lanes DURING RUSH HOUR, just sitting in the middle for no reason. cars are swerving to miss him, etc. Finally, I run through a yellow since I didn't have time to stop with the snow. I look behind me, he's far from the intersection, probably a 4-5 car gap. the car across from him starts turning left since they were in the intersection, and as they were halfway through, this idiot floors it to 80 or something to get through. Not only does he almost hit a car turning, but he almost slams into a pedestrian that started to cross. Because why the fuck would he not stop? the light was beyond red, people were already starting to move for their green on the other end, and pedestrians had a light. Fire this dude.

    Quick Shuttle Bus Service - Entrance to ride from hell.. it's anything but Welcome!!

    Quick Shuttle Bus Service

    2.4(74 reviews)
    15.9 km

    I'm surprised how many negative reviews Quick Shuttle received on yelp. My first experience with…read moreQuick Shuttle was the most pleasant and smooth experience with a coach bus crossing the border to the states i've ever had. My friend and I used them in December to go from Vancouver to Seattle. The meeting place was across waterfront center in Vancouver but the bus didn't show up at 8:40am when the bus was scheduled to come. Instead the driver himself came over and escorted us to the bus where he parked it half a block away. He came over exactly at 8:40am as scheduled. As for the bus itself, the bus had things you'd typically see on coach busses. USB ports and wall outlets for charging things and reading lights. The seats were very comfortable with ample leg room. They were comfy as they were leather seats. You can easily recline the seats for sleeping. Nobody was behind my seat so I reclined a bit as I took a nap on the smooth bus ride. At least, smooth as you can get on a bus on the road which was a little bumpy at times. I like how the seats were not assigned and you don't have to pay extra just to sit near the front (im looking at you flixbus!) Our driver was great. I want to give a shout out to Samuel L., who was our driver for our trip. Super nice and approachable driver. He laid out the bus rules in a friendly manner and helped out as much as he could regarding the US declaration forms. On the morning the bus trip to Seattle was scheduled, I received a text message from Samuel thanking me for choosing quick shuttle and he introduced himself. He also said to bring a jacket in case the AC is too cold. We were given a tracking link to track the bus. After the bus left, we received another text message thanking us for coming and being great passengers. Samuel left his phone number and invited us to give him any feedback or any questions we may have via text. He's pretty talented as he spoke multiple languages, with english, french, spanish, and a european language i can't quite pinpoint. He was cracking a couple jokes here and there which made some of the passengers chuckle. They were mostly dad jokes lol. He even asked random people that with suitcases on the street near the bus if they were going to board to go seattle as a joke i think, haha. Samuel went above and beyond by providing US declaration forms in many different languages like Chinese and Vietnamese and was easily approachable if we needed any questions (sometimes the drivers only provide english forms) He was pretty efficient in getting the suitcases unloaded and reloaded at the border. He warned us multiple times that the US border is very strict on claiming foods and asked each passenger if they brought any food. He reminded passengers a couple times that the bus is a quiet bus and to only talk at the back part of the bus which i appreciate. Getting on the bus was smooth. You didn't need to present anything. The only thing needed to get on the bus was to verbally confirm your name and last four digits of your phone number. Samuel did a role call for all the passengers. When one passenger was almost late for the bus, he didn't just leave. He personally called the passenger to come aboard to see where he was. I wanted to tip him some cash for being a great driver but he did not accept it and said that my presence as being a pleasant passengers was enough. (He's so darn genuine!) If some passengers didn't bring a pen to fill out a declaration form, he provided a couple of pens for us to borrow. He even offered cookies and candy as a token of his appreciation for choosing quick shuttle. The bus arrived on time and made it to our destination on time, and I felt safe the entire time because our driver didn't speed and drove like a normal, sane person. I highly recommend quick shuttle at least for the trip from vancouver to seattle. If you get samuel as your driver, you're in great hands! If you don't believe me, look at the dozens of positive google reviews on quick shuttle mentioning Samuel lol. 5 huge stars out of 5 for Quick shuttle. I'd give it 6 stars if i could! Edit: I went on quick shuttle again a few days later and it was a much more standard bus ride (no free treats, text messages, or very friendly driver) but I still had a good experience on the trip to Seattle.

    Unprofessional driver got nervous, verbal threatened to passenger, requested to leave the bus with…read moreno reason, false police call Arrived late by 20 minutes, Wi-Fi advertised, the actual speed is 0.01

    Photos
    Quick Shuttle Bus Service - Yeah can see the little green tree that was overmatched for the job.. it tried but ya just can't overcome all the funky in the bus...

    Yeah can see the little green tree that was overmatched for the job.. it tried but ya just can't overcome all the funky in the bus...

    Quick Shuttle Bus Service - So humid on the inside of the bus it was running down the window, no it's it rain...

    So humid on the inside of the bus it was running down the window, no it's it rain...

    Quick Shuttle Bus Service

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    Stadium-Chinatown Station - Unused 3rd platform~

    Stadium-Chinatown Station

    2.6(67 reviews)
    1.0 kmDowntown

    One of the original Expo line stations. Great for accessing BC Place and Rogers Arena (stadiums),…read moreas well as Costco next door. Part of Chinatown is a short walk E of the station. A certain chunk of it may actually be closer to Main/Science World station, which is the next station E of this one. The station is originally built with 3 platforms, but currently only 2 are used. Apparently the 3rd platform was built mainly for a shuttle service for Expo '86. One thing that's nice is that there is now decent cell phone reception inside the tunnels going into downtown. Still remember a few years back (2010s and earlier) when the entire tunnel system was a giant dead spot. For wheelchair accessibility, there are a series of elevators and ramps available at the W (Beatty) and NE (Keefer) entrances, but not at the S (Expo) entrance. Oh yeah, this station becomes a complete war zone whenever there's a concert or hockey game at either stadium. Double whammy if both have an event on the same day. In these situations it's actually better and faster to walk to and board at an adjacent station.

    Nearest station for expo line, this station is elevated compared to street level. One can use…read moretouch enabled payment methods, which makes it very convenient. But unlike other cities that uses touch payment for their mass transit, like NYC and London, where they optimize your cost, vancouver seems to charge an unusually high charge for visitors. It was $4.60 USD (after conversion) for travel in the same zone one-way per person. Our trip was less than one mile, and it cost more than an Uber ride if you have 2 people traveling together.

    Photos
    Stadium-Chinatown Station - Unused 3rd platform and tunnel into downtown~ (looking W)

    Unused 3rd platform and tunnel into downtown~ (looking W)

    Stadium-Chinatown Station - Platform 2

    Platform 2

    Stadium-Chinatown Station - Map

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    Map

    Greyhound Bus Lines - buses - Updated May 2026

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