This was one of the best hotel experiences I have had in the long-time for a great price. Our room…read morewas WAY more spacious than I could have ever imagined and was bright and new looking. The beds were super comfortable and it was located right downtown near lots of restaurants and bars which was fantastic. The sink was outside of the bathroom which was helpful so if someone was in the bathroom someone else can still be getting ready at the sink. I was shocked by the full length windows we had which brought great natural light into the room and we event had a couch in the room to spread out stuff out and a mini-fridge which was great. Everyone at the hotel was extremely polite and helpful and the front desk was more than happy to answer our many questions whenever we had them. Parking is $30 if you use the hotel lot but we found free parking on the bridge about a 10 minute walk away which was great. The included breakfast was fantastic as well-a nice choice of hot items including eggs, French toast, sausage and bacon as well as fresh made oatmeal with topics, breads/muffins, fresh fruit and various cereals to choose from including the option for Almond milk as well as Orange and Apple Juice. I will absolutely be staying at this hotel again if I am again in Des Moines-I cannot say enough good things about this place!

Unfortunately, this hotel is badly in need of renovation. It isn't just one or two things showing…read moretheir age. Everywhere you look, there seems to be something worn, scuffed, stained, or in need of attention. That starts in the lobby, where the floors, doors, walls, and other surfaces have visible scuffs, stains, and marks. The same continues into the guest rooms. The woodwork in my room was scuffed and banged up, the carpet was worn and stained in places, and the couch was in rough shape. There was also an extremely strong acetone-like smell around the front desk area. You could smell it almost immediately upon entering the hotel, and it was very unpleasant. The parking situation isn't ideal either. The garage is across the street rather than connected to the hotel, parking is limited with no guarantee that you'll have an overnight spot, and it costs $30 per night. For that price, I would expect something considerably more convenient. Even the pillows were disappointing. They were extremely flimsy and squashy, and I had to stack several together just to get a reasonable amount of support. Overall, the hotel feels tired and overdue for substantial upgrades rather than just a few cosmetic touch-ups. Between the worn condition of the property, the unpleasant smell in the lobby, the inconvenient and expensive parking, and the uncomfortable pillows, I would not stay here again.

Standing waiting over an hour waiting for attendant to locate the car-simply amazing…read moreWow!!

Waited 45 minutes in line to get told they did not have any cars. I had 1 reserved. They done the…read moresame thing to at least 2 other people. All they had was a big truck. I had a small car reserved not a huge truck. I'm beyond pissed to say this least.

Had a great vehicle for my needs that was very new and drove well, a Toyota. Rented for 4 days and…read morethey were very pleasant and it was extremely easy to work with them. Took pictures as I always do when I rent a car. Didn't have any trouble turning in the car. Would rent again.

Didn't have the vehicle I reserved. They ultimately found something 30 minutes later. They have an…read moreassociate that has a total smartass attitude that certainly isn't appreciated. Tried to bill me for damage that were previously there but I was able to prove that from my own pictures.

I have used Odyssey for both my personal travel arrangements and those for the missions trips from…read moremy church for over 30 years. I have always found her to be helpful, truthful and very accurate. I have chosen to use her because she cares, she takes the time to do her due diligence in every transaction. Highly recommend I have traveled to over 20 countries without a hitch by using Odyssey.

I had the pleasure of meeting and doing business with Norma of Odyssey Travel. I had called her at…read morefirst and within the first few minutes of our conversation I knew I was talking to the correct person. First of all Norma was very pleasant and personable on the phone. I told her I was going to Barcelona Paris and Rome within the next three weeks. She was so knowledgeable and knew exactly what to recommend, details on the train and what to see and do. We had such an instant rapport I jumped in my car to go to her office in Altoona to meet her. I walked in and Norma was there at her desk. She is a one woman show; owner, agent and expert in ALL areas of travel and locations. Many travel agents want to push. Norma doesn't. She asks what is important to you; recommends and tailors your trip around your needs and interests. She is unique in that she is very knowledgeable about ALL modes of travel; air, cruise, train and ALL areas Caribbean, Europe, Asia, Mexico and more. A one stop shop. And ... let's not forget it costs NOTHING to use Odyssey's services! This is the best kept secret and I've found it. With travel up and all the potential issues why not let Norma plan everything from start to finish. Her rates are even lower than what I can book! She caters to couples families and even single travelers. Treat yourself and let Norma do all the work and planning. You'll be glad you did. The only thing you have to worry about is how to have fun.

My go to place when coming to DSM. Airport shuttle, amazing views, quiet, and convenient. Stay on…read morethe sixth if you can, the rooftop restaurant is on one half of the sixth. Parking is $35 but there are about 30 free spots behind the hotel and street parking is allowed overnight. Just be out by 9. This is a great hotel for business travellers, convenient for the ball park, Wells Fargo Stadium or even the State Fair Grounds.

It was 10pm and I wasn't sure where I would be staying the night. Josh made it happen tho. Room was…read moreclean, quiet and the staff was accommodating. Couldn't have asked for more.

Tej at the main desk was so helpful and made the stay a great experience! So welcoming and a great…read moreplace to stay in Des Moines.

Play the guy was sleeping. I was trying to reserve my room around 12 AM and I literally took an…read morehour for him to wake up and he was all mad because we woke him up and then I told him he can't sleep on the job and he told me he can literally need to fire the Indian guys!!!

Travel By Nics is the best travel agency i've ever went through. She made it so easy and care free…read morefor me and my wife. I was freaking out about the price to fly and get a hotel on game day weekend for pittsburgh i was looking at over $2600 doing it myself. And nicole got us flights and a 5 star stay at The Westin for 1450 all together. 5/5 She answered ever question i had and got me the exact flights i wanted.