Used Gene's to get to DSM Airport for an early morning flight to Texas. Steve was here early, had…read morean extremely clean vehicle, and couldn't have been nicer. Will definitely be using Gene's/Steve!

I want to thank Steve for his professionalism and kindness. I reached out transportation services…read morefrom the Amtrak station in Osceola to Des Moines, roundtrip transportation from Des a Moines to Winterset and transportation from Downtown Des Moines to the airport. Steve eased my anxiety as a solo traveler in a new place. He was kind, professional and got me to my destinations with ease and on time.

Probably the worst cab company I have ever tried to use. Late cabs, even when ordered hours in…read moreadvance. You end up being late, every time!

Horrible, unreliable, rude. They will make you late to rescheduled appointments, pick you up late…read morefrom reschedule appointments and may not pick you up at all. When confronted, they just say they are looking for a driver. This company needs to lose their contract with all insurance companies!

The first time I used their service, they were really responsive. The second time, everything was…read moredifferent. They were delayed by half an hour and I almost missed my flight. I had to ask a friend to give me a ride. They are not reliable, so if you want an on time ride, look somewhere else.

I worked with Sam to arrange a ride to and from the airport for my ISU student and Sam was a great…read morecommunicator and his driver arrived on time and was waiting even when the flight was late.

We booked a Christmas Light tour for our family and were so excited to have all 16 together in one…read morevehicle to see the lights. When asked about the ride, we were given two options between an older bus and a newer one. So we chose the newer one. When the driver arrived, before we took off, I asked if we could play Christmas music and the driver told me I could Bluetooth to the stereo which would have been perfect. We could not Bluetooth- the driver did not know how to do it, and couldn't add a device so we listened to the radio Christmas channel and all the ads and commercials. When I came time to look at lights, all of the windows were fogged over. The driver gave us a towel to wipe down our windows but as soon as you would wipe, they were covered in condensation again. There was one towel for all the windows- which after Wiping down the first two large windows, was soaked- and didn't do much for the rest of the windows on the bus. In 2.5 hours we made three stops to look at lights. We love the beaverdale area, but the driver only went down one street instead of both. The rest of the time we were driving the whole time on the interstate or down back roads through neighborhoods that did not have lights. We were very disappointed- we wanted to play fun songs to get the kids excited between stops, and expected more lights/stops. For the money spent (not at all cheap) we all walked away feeling very disappointed and looking for a different way to do this next year. I would never spend the money again with this company for the Christmas Lights Tour.

I needed an extremely early (4:30 am) pickup in Johnston to get to DSM in time for a 5:45 flight…read more Oh - and this pickup was in just about 24 hours. So no advanced notice. Luxxor was able to give me a decent price, and the driver Joe was excellent. He was early, had the car nice and pre-heated for me (an important thing to do on a cold Iowa morning!), offered to stop and get me coffee and got me to the airport with plenty of time to spare. The car was clean, well maintained and he had water waiting, as well. I appreciate the easy process to request the quote on line and the ability to accommodate such an early last minute pickup time.

We have always had a good experience with Royal Rides, our most recent experience was my daughter…read more6th birthday party over the weekend. My daughter had a blast, they filled the limo with balloons at our request and the driver played hip songs for them! Would definitely recommend them and can't wait for Christmas to go on their Jolly Holiday light tour with them!

From the owner: Royalrides specializes in chauffeured services in Des Moines and the surrounding areas. We are…read moreexperts in airport transfers and corporate transfers. Royalrides will make that final touch on your wedding,prom,bachelor/bachelorette party, or friends night out to ensure you have the perfect experience. During the summer, Royalrides enjoys providing cooled accomodations for winery and brewery tours or heated rides for Christmas light tours during the winter. No matter the reason, no matter the cause, Royalrides will get you there in style. It doesn't matter where you are going, it's how you get there.

I have never been more disgusted in my entire life. My mother made her reservation with Crown…read moreCab, unfortunately that driver got stuck in the rain and called USA Cab to pick her up on Tuesday morning, June 19, 2018. The driver texted her letting her know when he arrived. She responded with "I'm coming." He then responded with "congratulations." Excuse me? Unfortunately, she didn't see that message until she was already at the airport or she would have refused service. Then, he INSISTED that she sit up front with him. Completely unprofessional. Her entire cab fare should have been no more than $30 at the max. It cost her $53.00 for an 11.4 mile trip. This service will never be used again and I will tell everyone I know never to use this service.

From the owner: Crown Cab is an affordable and reliable transportation service. We operate 24/7 in Des Moines and…read morethe surrounding suburbs. Typically, either cabs or vans can be requested depending on the customer's circumstances.