Gentleman driver picked me up promptly from my residence and got me to the airport in very good…read moretime. Thank you very much!

Honestly I think living in Des Moine area and not be able to get an Uber early in the morning to…read moreget to the airport can get very stressful and frustrating. We gave lucky cab a call a day before and sure enough they showed up on time. Literally no hassle at all. The driver was super nice. I think from now on I'll just stick to lucky cab to get to and from airport.

Used Gene's to get to DSM Airport for an early morning flight to Texas. Steve was here early, had…read morean extremely clean vehicle, and couldn't have been nicer. Will definitely be using Gene's/Steve!

I want to thank Steve for his professionalism and kindness. I reached out transportation services…read morefrom the Amtrak station in Osceola to Des Moines, roundtrip transportation from Des a Moines to Winterset and transportation from Downtown Des Moines to the airport. Steve eased my anxiety as a solo traveler in a new place. He was kind, professional and got me to my destinations with ease and on time.

Probably the worst cab company I have ever tried to use. Late cabs, even when ordered hours in…read moreadvance. You end up being late, every time!

Horrible, unreliable, rude. They will make you late to rescheduled appointments, pick you up late…read morefrom reschedule appointments and may not pick you up at all. When confronted, they just say they are looking for a driver. This company needs to lose their contract with all insurance companies!

Called to have a car pick up my son to take him to the movie theater to meet some friends because…read moremy wife and I were going to the fair I called two hours in advance for them to be here at six the movie started at 630 they showed up at 645 only after calling them two more times. Their customer service sucks! I will not be calling them ever again and neither should anyone else with all of the cab companies to choose from they should take their jobs a little more serious. I used to drive a cab if the fare was at six you show up at 555. Have respect for customers and don't waste their time.

Was great on time friendly. Will use again!!! Drove a little slow but safe. I will be giving people…read morehis number.

cancelled on us last minute with no driver had to scramble to find another cab serviceread more

I enjoy this cab company! They are so friendly especially Greg and darla they are the nicest;…read morekindest; easiest to talk to; I also enjoy Armando as well he is so kind and he is very engaging to you which is very kind; I enjoy Darla's daughter she is so nice; I also enjoy Glenda and Dave and Russell and Carrie too they are so nice and they take time to chat with you and ask about your day that brings me joy. I also enjoy Dan he is very engaging to and is very kind. I enjoy frank as well he's a very safe driver and he's very friendly too and he chats with u as well. If you need a cab call Joel he will get you scheduled or tell you how long it's going to be he will text you if you are scheduled and give you a time if their running late he will be the one to call or texting is easier because they do respond quicker that way I am glad I take them to and from work cuz it's easier for me I am closest to work I am 10 minutes thanks for all you do freedom

Was supposed to pick up my son for work to be there by 10:45am, NO CALL NO SHOW, there are…read moreabsolutely NO excuses for this! I will never refer your company to anyone and will tell my son's case manager to do the same!

I reserved Uber the night before for a 5:55 am ride to the airport. That morning I got a message…read morethat Chris would be there soon. When it was 6 am and no sign of Chris we took our own car. On the way to the airport I received a message apologizing for not showing up. This is unacceptable. Why tell me someone is coming? What happened? Why not tell me they're not coming? If I wasn't able to use my own car I would have missed my flight. Totally unreliable. Will not use again in Des Moines.

I used a uber while I was on a medical emergency in Des Moines Iowa, it was so horrible, I was…read moretaking my son from the hospital that nearly died home, so I ordered a uber to go to the airport to pick up the rental car to go home. I ordered a larger than normal car because we had a lot of stuff, the driver arrived in a different car it wasn't the color I expected he had a car seat in the back seat and bags in the trunk I was squished against the door, we had to wait in the cold while he moved things around so we could get in the car, with my son in a wheel chair waiting to get in the car, the car was so packed my handbag was turned upside down, my I. D. Fell on the floor causing over a hour of waiting while it was found because he had left before I realized it was missing, I have uninstalled the app I will NEVER use this company or refer them!!! Cheap lesson for me