I requested service from Carolina Pools who has has managed to gain control over my pool's…read morechemistry and cleaning schedule. Dan personally takes notes over each of his jobs and goes above and beyond what it take to satisfy the customer. He and his team have replaced my pool panel, troubleshooted the heater, continued to fill propane for the heater, and keep me advised each step-of-the-way. I am impressed with the areas Dan finds which need attention to have to pool up and running for tenants! Amazing Service! Any pool questions? Tired of dealing w/ you old pool company? Give Dan and Carolina Pools a try it's a great value and you have their commitment. Eric

Beware - Daniel seems to be growing his new business too quickly to be able to give high quality…read moreservice to his customers. When our pool had an issue, he left us high and dry without notice, exacerbating the problem. Would not recommend!

Anthony and his team did an amazing job on my pool and spa resurfacing. They fixed cracks in the…read morepool while they were resurfacing as well. They are kind and professional. They always showed up on time and were communicative and efficient throughout the process. They even took videos and pictures for me upon request when I couldn't make it out there. I would not hesitate to recommend them to anyone. Great service and great people.

Anthony and his crew redid our spa tile and replastered our salt water pool. Guys got done quick…read moreand it looks gorgeous. He's got a good crew. Highly recommend.

We were thrilled with Rusty and his team! Our old vinyl liner was faded and leaking. Rusty and his…read moreemployees (shout out to Steve and Zach!) did a fantastic job replacing the liner in a timely manner from our first call to the beautiful results. Polite, on time, thorough. Dressed in Rusty's Pool and Spa tee shirts. And our pool doesn't leak anymore!

I can't say enough great things about Sunrise Pools and especially the owner. His customer service…read moreis truly exceptional. He is extremely hands-on, involved, and genuinely cares about every customer and every job. You're not just another number--he takes the time to explain things, answer questions, and make sure everything is done right. From start to finish, the communication and professionalism have been outstanding. I've personally never had a single negative experience with this company. The owner's integrity, work ethic, and attention to detail really set Sunrise Pools apart from others in the industry. They proudly serve Hampstead, Wilmington, Holly Ridge, and Topsail, and it's easy to see why they're so well known and trusted throughout these communities. I've noticed a few negative reviews that honestly don't match the level of service I've consistently received, and they don't reflect the hands-on leadership and care I've personally witnessed. If you're looking for a pool company that stands behind their work, treats customers with respect, and is deeply involved every step of the way, I highly recommend Sunrise Pools. Five stars without hesitation.

Nothing but lies and stealing your hopes and dreams. We began our project in October 2025,…read moreChristian was attentive in the beginning promising "clear communication" and quoted 6-8weeks for completion; here we are in May 2026 and still not finished and can't get in contact with him. He took ALL payment installments and hasn't completed 20K$ worth of work. We have been beyond patient and understanding, hoping he would finally finish the job and nothing. We pleaded he at least drop off our equipment (which he continued to state he "just had to pick it up") nothing...we begged he please just provide the pictures that our pool was bonded correctly for inspections...nothing. Not only are we out 20k$ to complete this with another company, we now have to go through our concrete Around the pool to prove electrical bonding was done because he didn't bother doing inspections while the project was in his hands. He's nothing but a liar and a cheat. DO NOT HIRE HIM, we are one of MANY he's done this to. Hopefully karma prevails here and Christian is held accountable for his actions.

This company was recommended to me from pool store in Jacksonville and we are overly pleased and…read moregrateful for the recommendation referring us to Bethesda Pools NC. Received a text message in the morning that they would be arriving and they arrived early which was even better. Seems like this company works seven days a week rain or shine because it was pouring & possibly 24/7! Super nice guy Steven came out hooked up our new pool pump our pool is now crystal clear! His wife who took our phone call told us he would be out in the next couple days and he sure was! The pool store told me it would probably be at least 6 to 8 weeks before they could get anybody out and referred me to Bethesda Pools NC very grateful and did a great job! Told me if there was any issues they would come right back to address it, but I haven't had any issues as it was completed yesterday on Mother's Day. Another thing I could not believe they were working even on a holiday but a Sunday! Being a seasonal company, I understand that and wish I had employees that would work on the weekends but what a great company what a great job and obviously a great family business! God has blessed them immensely they are blessed to be a blessing! Thank you, Steven. Thank you Bethesda Pools NC I will refer you always and hope to see you again!

From the owner: 20 years of experience with Pools and hot tub cleaning, service and repairs. read more

Danny was extrememly fast to respond to a call and spend time talking me through a situation with…read moremy chlorinator. He could have charged me a fortune for a new system or even a technician visit but instead helped me resolve the issue on my own. He is extremely knowledgable I will hire him any time I have any future pool issues.

Zero stars for this company. I reached out via text to fix my pool, only to be told they'd arrive…read moreonce parts were in, which they've now received. However, silence followed, leaving me no choice but to seek alternative help after nearly 30 days. Effective communication is crucial, and unfortunately, this company fell short. Bad for business! Edward

Melissa and Tanner are the best! They always go out of their way to make sure that our pool is…read moreoperating properly and ready for enjoyment!

Melissa & Jackson have provided excellent customer service for us and our pool care needs! We have…read moreused Bullfrog Pool Services for 1 year now and we have not been disappointed! Jackson always does a great job servicing our pool and is there to answer any questions we have had. Melissa is always quick to respond when we have to call in with questions about our services. If you're looking for pool services in Wilmington and Wrightsville Beach, give them a call!

Very reliable company and their pool guy Shaun Dwyer is more than knowledgeable and helpfulread more

I highly recommend Hero Built Pools. My pool was completed in 30 days and the process could not…read morehave gone smoother. Billy and Tyler were so knowledgeable and professional. One of them were on site every day. I am so happy with my custom pool.

MJ Pools designed my backyard renovation including an inground pool. I can't say enough wonderful…read morethings about them. The team at MJ is so sweet, knowledgeable, easily reachable (for my millions of questions), and quick. This is the first time in a long time that I've hired someone to do something and it was truly an enjoyable process where I felt like they really wanted to make me happy (vs just do the bare minimum to get done as quick as possible). I am soooo happy with the results, it looks way better than I could have ever imagined. They also offer pool servicing and so far I have been so happy with that as well. If you are considering installing a pool or having your pool serviced, hire MJ Pools! You won't regret it.

Had a problem with a sensor about 4 weeks ago. They gave us a price on a diagnostic call. We were…read morenot home but gave them access to our yard. They came out and told us what problem was and gave us a quote and we agreed to have them fix it. I gave them my credit card number. We came home a few days later and everything seemed fine. Three weeks later, I received a bill stating we need to pay 318.00 which was more than quoted. I paid it. The part they replaced is now not working. We have tried to contact them for over a week and we get no reply. My husband has left several messages and nothing. I emailed them yesterday and haven't received any reply, either. I hate having to write bad reviews about any business but we have made several attempts to get this issue addressed without any response from the business.